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題名:遊憩價值、體驗、滿意度與重遊意願關係之研究--以樹林興仁花園夜市為例
書刊名:觀光與休閒管理期刊
作者:林淑真 引用關係陳桓敦 引用關係謝懷恕 引用關係張詠淳
作者(外文):Lin, Shu-chenChen, Huan-tunShieh, Hwai-shuhChang, Yung-chun
出版日期:2019
卷期:7:2
頁次:頁63-72
主題關鍵詞:遊憩價值體驗滿意度重遊意願夜市Traveling valueExperienceSatisfactionRevisiting willingnessNight market
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:9
  • 點閱點閱:5
本研究在探討不同背景變項的遊客在「遊憩價值」、「體驗」、「滿意度」與「重遊意願」之差異與研究變項間影響,採問卷調查法,並以「樹林興仁花園夜市」為對象,有效樣本數為396份。研究發現遊客屬性以「女性」、「青年」、「已婚」、「服務業」、「本地居民」、「機車/汽車」居多。學歷以「大學/大專」為最多;但隨著月收入的增加而減少。資訊來源多為「親朋好友」間的口耳相傳;另已有61.9%的遊客已多次(四次或以上)重遊夜市。不同遊客背景變項在「遊憩價值」、「滿意度」與「重遊意願」上有部份顯著差異;但在「體驗」上則無顯著差異。而在「遊憩價值對體驗」、「體驗對滿意度」、「體驗對重遊意願」、「滿意度對重遊意願」,均呈現顯著正相關。
This study uses questionnaire survey method to examine the relationship among traveling value, experience, satisfaction and revisiting willingness of tourists who visiting the Shulin Sing Ren Garden Night Market. The valid samplings are 396. The findings show most tourists' attributes are "female", "the youth", "married", "service workers", "local", "motorcycle/car". The educational background is "university or college", however, the higher monthly income, the less visiting night market. Most tourists are referred by friends. And 61.9% of the tourists have been visited several times (four times or more). Furthermore, "traveling value", "satisfaction", and "revisiting willingness" have significant differentiation except for "experience". Furthermore, "traveling value versus experience", "experience versus satisfaction", "experience versus revisiting willingness" and "satisfaction versus revisiting willingness" have positive correlation.
期刊論文
1.Sampol, Catalina Juaneda(1996)。Estimating the probability of return visits using a survey of tourist expenditure in the Balearic Islands。Tourism Economics,2(4),339-351。  new window
2.顏家芝(20021200)。由環境體驗的角度探討夜市特質與其影響因素。戶外遊憩研究,15(4),1-25。new window  延伸查詢new window
3.Kozak, Metin(2001)。Repeaters' Behavior at two Distinct Destinations。Annals of Tourism Research,28(3),784-807。  new window
4.余舜德(20170400)。政治經濟變遷下的夜市小吃:以臺北盆地的個案為例。中國飲食文化,13(1),7-34。new window  延伸查詢new window
5.Iso-Ahola, S. E.(1982)。Toward a social psychological theory of tourism motivation: A rejoinder。Annals of tourism research,9(2),256-262。  new window
6.Cronin, J. Joseph Jr.、Brady, Michael K.、Hult, G. Tomas M.(2000)。Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments。Journal of Retailing,76(2),193-218。  new window
7.Bolton, Ruth N.、Drew, James H.(1987)。A Multistage Model of Customers' Assessments of Service Quality and Value。Journal of Consumer Research,17(4),375-384。  new window
8.Zeithaml, Valarie A.、Berry, Leonard L.、Parasuraman, Ananthanarayanan Parsu(1996)。The behavioral consequences of service quality。Journal of Marketing,60(2),31-46。  new window
9.Cardozo, Richard N.(1965)。An Experimental Study of Customer Effort, Expectation, and Satisfaction。Journal of Marketing Research,2(3),244-249。  new window
10.Baker, Dwayne A.、Crompton, John L.(2000)。Quality, satisfaction and behavioral intentions。Annals of Tourism Research,27(3),785-804。  new window
11.Park, Cheol W.(2004)。Efficient or enjoyable? Consumer values of eating -out and fast food restaurant consumption in Korea。International Journal of Hospitality Management,23(1),87-94。  new window
12.Schmitt, Bernd(1999)。Experiential Marketing。Journal of Marketing Management,15(1-3),53-67。  new window
13.Zeithaml, Valarie A.(1988)。Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence。Journal of Marketing,52(3),2-22。  new window
14.Sheth, Jagdish N.、Newman, Bruce I.、Gross, Barbara L.(1991)。Why We Buy What We Buy: The Theory of Consumption Value。Journal of Business Research,22(2),159-170。  new window
會議論文
1.Williams, P.、Soutar, G. N.(2000)。Dimensions of Customer Value and the Tourism Experience: An Exploratory Study(會議日期: 2000, November),1415-1421。  new window
學位論文
1.王天麟(2015)。顧客對高雄金鑽觀光夜市服務品質滿意度及重遊意願之研究(碩士論文)。國立屏東科技大學,屏東縣。  延伸查詢new window
2.林庭伃(2014)。大陸遊客在六合夜市消費之夜市印象、顧客價值及消費決策行為之探討(碩士論文)。國立高雄餐旅大學,高雄市。  延伸查詢new window
3.周妏軒(2015)。探討夜市消費者之休閒動機與夜市期望對滿意度之影響(碩士論文)。國立雲林科技大學。  延伸查詢new window
4.陳哲維(2011)。國內夜市遊客特性、夜市體驗及整體滿意度之研究--以逢甲夜市為例(碩士論文)。中國文化大學,臺北市。  延伸查詢new window
圖書
1.Kotler, P.、Armstrong, G. M.(2011)。Principles of Marketing。Upper Saddle River, NJ:Prentice Hall。  new window
2.Holbrook, Morris B.(1999)。Consumer value: A framework for analysis and research。Psychology Press。  new window
3.Oliver, R. L.、Linda, G.(1981)。Effect of satisfaction and its antecedents on consumer preference and intention。ACR North American Advances。  new window
4.Rifkin, J.(2000)。The Age of Access: The New Culture of Hypercapitalism, Where all of Life is a Paid-For Experience。New York:Tarcher/Putnam Books。  new window
5.Pine, B. Joseph II、Gilmore, James H.(1999)。The experience economy: Work is theatre & every business a stage。Harvard Business School Press。  new window
6.Drucker, Peter F.(1954)。The Practice of Management。Harper。  new window
 
 
 
 
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