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題名:Are You Ready?連鎖旅館行動應用軟體(APP)使用意圖分析--從顧客觀點探討
書刊名:觀光休閒學報
作者:薛昭義 引用關係陳光華 引用關係陳培銘
作者(外文):Hsueh, Chao-yiChen, Kaung-hwaChen, Pei-ming
出版日期:2019
卷期:25:3
頁次:頁247-273
主題關鍵詞:行動應用軟體科技準備度便利性服務企業信譽使用意圖APPMobile appsTechnology readinessService convenienceCorporate reputationUse intention
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:4
期刊論文
1.Seiders, K.、Voss, G. B.、Godfrey, A. L.、Grewal, D.(2007)。SERVCON: development and validation of a multidimensional service convenience scale。Journal of the Academy of Marketing Science,35(1),144-156。  new window
2.Featherman, M. S.、Miyazaki, A. D.、Sprott, D. E.(2010)。Reducing Online Privacy Risk to Facilitate E-Service Adoption: The Influence of Perceived Ease of Use and Corporate Credibility。Journal of Services Marketing,24(3),219-229。  new window
3.Kim, S.、Choi, S. M.(2012)。Credibility Cues in Online Shopping: An Examination of Corporate Credibility, Retailer Reputation, and Product Review Credibility。International Journal of Internet Marketing and Advertising,7(3),217-236。  new window
4.Keh, H. T.、Pang, J.(2010)。Customer reactions to service separation。Journal of Marketing,74(2),55-70。  new window
5.Chen, S.-C.(2012)。To use or not to use: Understanding the factors affecting continuance intention of mobile banking。International Journal of Mobile Communications,10(5),490-507。  new window
6.Frolick, M. N.、Chen, L.-D.(2004)。Assessing M-Commerce Opportunities。Information Systems Management,21(2),53-61。  new window
7.Meuter, Matthew L.、Ostrom, Amy L.、Bitner, Mary Jo、Roundtree, Robert I.(2003)。The Influence of Technology Anxiety on Consumer Use and Experiences with Self-service Technologies。Journal of Business Research,56(11),899-906。  new window
8.Parasuraman, A.、Colby, C. L.(2015)。An updated and streamlined technology readiness index: TRI 2.0。Journal of Service Research,18(1),59-74。  new window
9.Agag, Gomaa、El-Masry, Ahmed A.(2016)。Understanding the determinants of hotel booking intentions and moderating role of habit。International Journal of Hospitality Management,54,52-67。  new window
10.Parasuraman, Ananthanarayanan、Zeithaml, Valarie A.、Malhotra, Arvind(2005)。E-S-QUAL: A Multiple-Item Scale for Assessing Electronic Service Quality。Journal of Service Research,7(3),213-233。  new window
11.Berry, L. L.、Seiders, K.、Grewal, D.(2002)。Understanding Service Convenience。Journal of Marketing,66(3),1-17。  new window
12.Ferreira, J. B.、Da Rocha, A.、Da Silva, J. F.(2014)。Impacts of technology readiness on emotions and cognition in Brazil。Journal of Business Research,67(5),865-873。  new window
13.Wu, Jen-Her、Wang, Shu-Ching(2005)。What drives mobile commerce? An empirical evaluation of the revised technology acceptance model。Information & Management,42(5),719-729。  new window
14.Bruner, G. C. II、Kumar, A.(2005)。Explaining consumer acceptance of handheld Internet devices。Journal of Business Research,58(5),553-558。  new window
15.Wang, D.、Xiang, Z.、Fesenmaier, D. R.(2016)。Smartphone use in everyday life and travel。Journal of Travel Research,55(1),52-63。  new window
16.Bukhari, S. M. F.、Ghoneim, A.、Dennis, C.、Jamjoom, B.(2013)。The Antecedents of Travellers' E-satisfaction and Intention to Buy Airline Tickets Online: A Conceptual Model。Journal of Enterprise Information Management,26(6),624-641。  new window
17.Goldsmith, Ronald E.、Lafferty, Barbara A.、Newell, Stephen J.(2000)。The impact of corporate credibility and celebrity credibility on consumer reaction to advertisements and brands。Journal of Advertising,29(3),43-54。  new window
18.Khalifa, Mohamed、Shen, Kathy Ning(2008)。Explaining the adoption of transactional B2C mobile commerce。Journal of Enterprise Information Management,21(2),110-124。  new window
19.Lin, Jiun‐Sheng Chris、Hsieh, Pei‐ling(2006)。The role of technology readiness in customers' perception and adoption of self-service technologies。International Journal of Service Industry Management,17(5),497-517。  new window
20.Tseng, S.、Fogg, B. J.(1999)。Credibility and computing technology。Communications of the ACM,42(5),39-44。  new window
21.Becker, J. M.、Rai, A.、Ringle, C. M.、Völckner, F.(2013)。Discovering unobserved heterogeneity in structural equation models to avert validity threats。MIS quarterly,37(3),665-694。  new window
22.Chang, Y. W.、Hsu, P. Y.、Lan, Y. C.(2019)。Cooperation and competition between online travel agencies and hotels。Tourism Management,71,187-196。  new window
23.Jeong, M.、Lee, M.、Nagesvaran, B.(2016)。Employees' use of mobile devices and their perceived outcomes in the workplace: A case of luxury hotel。International Journal of Hospitality Management,57,40-51。  new window
24.Linton, H.、Kwortnik, R. J.(2019)。Mobile usage in travel: bridging the supplier-user gap。International Journal of Contemporary Hospitality Management,31(2),771-789。  new window
25.Kuo, K.-M.、Liu, C.-F.、Ma, C.-C.(2013)。An investigation of the effect of nurses' technology readiness on the acceptance of mobile electronic medical record systems。BMC Medical Informatics and Decision Making,13(1)。  new window
26.Rust, R. T.、Verhoef, P. C.(2005)。Optimizing the marketing interventions mix in intermediate-term CRM。Marketing science,24(3),477-489。  new window
27.Wong, A. T.-T.、Hsiang, L. C. L. L.、Tong, C.(2017)。The Relationship between Customer Satisfaction and Corporate Reputation and Credibility。Asian Journal of Economics, Business and Accounting,4(2),1-12。  new window
28.Tan, G. W. H.、Lee, V. H.、Lin, B.、Ooi, K. B.(2017)。Mobile applications in tourism: the future of the tourism industry?。Industrial Management & Data Systems,117(3),560-581。  new window
29.Parasuraman, A.(2000)。Technology Readiness Index (TRI): A Multiple-Item Scale to Measure Readiness to Embrace New Technologies。Journal of Service Research,2(4),307-320。  new window
30.Lin, Hsin-Hui、Wang, Yi-Shun(2006)。An examination of the determinants of customer loyalty in mobile commerce contexts。Information & Management,43(3),271-282。  new window
31.Clarke, Irvine III(2001)。Emerging value propositions for m-commerce。Journal of Business Strategies,18(2),133-149。  new window
32.Zeithaml, Valarie A.、Parasuraman, Ananthanarayanan、Malhotra, Arvind(2002)。Service quality delivery through Web sites: A critical review of extant knowledge。Journal of the Academy of Marketing Science,30(4),362-375。  new window
33.Davis, Fred D.(1989)。Perceived Usefulness, Perceived Ease of Use, & User Acceptance of Information Technology。MIS Quarterly,13(3),319-340。  new window
研究報告
1.鐘映庭、林忻祐(2018)。隨時黏著,使用專情--手機用戶基本使用行為 (計畫編號:CDOC20181219001)。  延伸查詢new window
圖書
1.Parasuraman, A.、Colby, C. L.(2001)。Techno-Ready Marketing: How and Why Your Customers Adopt Technology。Free Press。  new window
2.Hair, Joseph F. Jr.、Anderson, Rolph E.、Tatham, Ronald L.、Black, William C.、Babin, Barry J.(1998)。Multivariate data analysis。Prentice-Hall, Inc.。  new window
其他
1.Abramovich, G.(2016)。15 mind-blowing stats about how mobile is reshaping travel,http://www.cmo.com/adobe-digital-insights/articles/ 2016/6/28/15-mind-blowing-stats-about-how-mobile-is-reshaping-travel.html。  new window
2.Chaffee, D.(2017)。Mobile marketing statistics compilation,http://www.smartinsights.com/ mobile-marketing/ mobile-marketing-anal ytics/ mobile-marketing-statistics。  new window
 
 
 
 
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