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題名：聊天機器人性別形塑對使用者信任感受之影響
書刊名：感性學報
作者：游曉貞 引用關係／陳繹介／蕭方雯
作者(外文)：You, Hsiao-chen／Chen, Yi-chieh／Xiao, Fang-wen
出版日期：2022
卷期：10:1
頁次：頁51-80
主題關鍵詞：聊天機器人；性別提示；信任；感性工學；對話式使用者介面；Chatbot；Gender cues；Trust；Kansei engineering；Conversational user interface
原始連結：連回原系統網址new window
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  • 點閱點閱:3
期刊論文
1.Flanagin, A. J.、Metzger, M. J.(2003)。The Perceived Credibility of Personal Web Page Information as Influenced by the Sex of the Source。Computers in Human Behavior，19(6)，683-701。  new window
2.Armstrong, C. L.、McAdams, M. J.(2009)。Blogs of Information: How Gender Cues and Individual Motivations Influence Perceptions of Credibility。Journal of Computer-mediated Communication，14(3)，435-456。  new window
3.Robertson, Jennifer(2010)。Gendering Humanoid Robots: Robo-Sexism in Japan。Body and Society，16(2)，1-36。  new window
4.Gefen, David(2002)。Reflections on the dimensions of trust and trustworthiness among online consumers。ACM SIGMIS Database: The DATABASE for Advances in Information Systems，33(3)，38-53。  new window
5.Hosmer, L. T.(1995)。Trust: The connecting link between organizational theory and philosophical ethics。Academy of Management Review，20(2)，379-403。  new window
6.Waytz, A.、Heafner, J.、Epley, N.(2014)。The mind in the machine: Anthropomorphism increases trust in an autonomous vehicle。Journal of Experimental Social Psychology，52，113-117。  new window
7.Cofta, P.(2006)。Convergence and trust in eCommerce。BT Technology Journal，24(2)，214-218。  new window
8.Eyssel, F.、Hegel, F.(2012)。(S)he's got the look: Gender stereotyping of robots。Journal of Applied Social Psychology，42(9)，2213-2230。  new window
9.Ghazali, A. S.、Ham, J.、Barakova, E. I.、Markopoulos, P.(2018)。Effects of robot facial characteristics and gender in persuasive human-robot interaction。Frontiers in Robotics and AI，5。  new window
10.McDonnell, M.、Baxter, D.(2019)。Chatbots and gender stereotyping。Interacting with Computers，31(2)，116-121。  new window
11.Mielke, C.(20160718)。Conversational Interfaces: Where Are We Today? Where Are We Heading?。Smashing Magazine。  new window
12.Pan, J.(20170825)。Conversational Interfaces: The Future of Chatbots。Chatbot Magazine。  new window
13.Schwartzman, R.(1999)。Engenderneered Machines in Science Fiction Film。Studies in Popular Culture，22(1)，75-87。  new window
會議論文
1.Siegel, M.、Breazeal, C.、Norton, M. I.(2009)。Persuasive robotics: The influence of robot gender on human behavior。The 2009 IEEE/RSJ International Conference on Intelligent Robots and Systems。IEEE。2563-2568。  new window
2.Crowelly, C. R.、Villanoy, M.、Scheutzz, M.、Schermerhornz, P.(2009)。Gendered voice and robot entities: perceptions and reactions of male and female subjects。2009 IEEE/RSJ International Conference on Intelligent Robots and Systems。IEEE。3735-3741。  new window
3.Madsen, M.、Gregor, S.(2000)。Measuring human-computer trust。The 11th Australasian conference on information systems。Australasian Association for Information Systems。6-8。  new window
4.Casas, J.、Tricot, M. O.、Abou Khaled, O.、Mugellini, E.、Cudré-Mauroux, P.(2020)。Trends & Methods in Chatbot Evaluation。The 2020 International Conference on Multimodal Interaction，280-286。  new window
5.Di Gaetano, S.、Diliberto, P.(2018)。Chatbots and conversational interfaces: Three domains of use。CEUR Workshop Proceedings，62-70。  new window
6.Feine, J.、Gnewuch, U.、Morana, S.、Maedche, A.(2019)。Gender bias in chatbot design。International Workshop on Chatbot Research and Design。Springer。79-93。  new window
7.Følstad, A.、Nordheim, C. B.、Bjørkli, C. A.(2018)。What makes users trust a chatbot for customer service? An exploratory interview study。International conference on internet science。Springer。194-208。  new window
8.Niculescu, A.、Hofs, D.、Van Dijk, B.、Nijholt, A.(2010)。How the agent's gender influence users' evaluation of a QA system。2010 International Conference on User Science and Engineering。IEEE。16-20。  new window
9.Wang, Y.、Young, J. E.(2014)。Beyond "Pink" and "Blue": Gendered Attitudes Towards Robots in Society。GenderIT'14，49-59。  new window
10.You, H. C.、Lin, K. W.(2019)。Gendered Tour-guide Robots and Their Influence on User Attitude and Behavior。The 5th International ACM In-Cooperation HCI and UX Conference，32-35。  new window
11.Zanbaka, Catherine、Goolkasian, Paula、Hodges, Larry F.(2006)。Can A Virtual Cat Persuade You? The Role of Gender and Realism in Speaker Persuasiveness。The SIGCHI conference on Human Factors in computing systems。New York：ACM Press。1153-1162。  new window
學位論文
1.Wang, Y.(2014)。Gendering Human-Robot Interaction: exploring how a person's gender impacts attitudes toward and interaction with robots(碩士論文)。The University of Manitoba。  new window
圖書
1.Calhoun, C.、Light, D.、Keller, S.(2001)。Understanding Sociology。New York：McGraw-Hill。  new window
2.Botsman, Rachel(2017)。Who can you trust?: how technology brought us together: and why it could drive us apart。Penguin UK。  new window
3.Nass, C.、Yen, C.(2010)。The man who lied to his laptop: What machines teach us about human relationships。Current。  new window
4.Shevat, A.(2017)。Designing bots: Creating conversational experiences。O'Reilly Media, Inc.。  new window
5.Vlahos, J.(2019)。Talk to Me: How Voice Computing Will Transform the Way We Live, Work, and Think。Houghton Mifflin Harcourt。  new window
6.Yonck, R.(2017)。Heart of the Machine: Our Future in a World of Artificial Emotional Intelligence。Arcade Publishing。  new window
7.王振寰、瞿海源(2009)。社會學與台灣社會。巨流。  延伸查詢new window
其他
1.Brownlee, J.(2016)。Conversational interfaces, explained，https://www.fastcompany.com/3058546/conversational-interfaces-explained。  new window
2.Chiriyankandath, C. J.(2018)。Moving from Human-Computer-Interaction (HCI) to Human-Human-Conversation (HHC)，https://www.linkedin.com/pulse/moving-from-human-computer-interactionhci-cipson-jose-chiriyankandath。  new window
3.Coren, M. J.(20170726)。It took (only) six years for bots to start ditching outdated gender stereotypes，https://qz.com/1033587/it-took-only-six-years-for-bots-to-start-ditching-outdated-gender-stereotypes。  new window
4.Dua, A.(2017)。How to design the perfect chatbot，https://www.linkedin.com/pulse/how-design-perfect-chatbot-amit-dua/。  new window
5.Hay, S.(2017)。Even bots need to build character，https://venturebeat.com/2017/09/22/even-bots-need-to-build-character/。  new window
6.Knibbs, K.(2014)。What Gender Is Your Robot?，http://gizmodo.com/would-you-rather-own-a-boy-robot-or-a-girl-robot-1654656508。  new window
7.Lee, E. J.，Nass, C.，Brave, S.(2000)。Can computer-generated speech have gender?: an experimental test of gender stereotype，ACM。  new window
8.Messina, C.(2016)。2016 will be the year of conversational commerce，https://medium.com/chris-messina/2016-will-be-the-year-of-conversational-commerce-1586e85e3991。  new window
9.Newitz, A.(2009)。What Gender Is Your Roomba?，http://io9.gizmodo.com/5268217/what-gender-is-your-roomba。  new window
10.Nguyen, M.(2017)。Chatbots are making online shopping and payments a breeze: see why retailers are jumping on this growing trend，https://www.businessinsider.com/ecommerce-trends-conversational-commerce-chatbots-2017-10。  new window
11.Saffer, D.(2017)。Personality, Not Specs: Designing Social Robots，https://medium.com/@odannyboy/personality-not-specs-designing-social-robots-743f10bded91。  new window
12.Turk, V.(2014)。We're Sexist Toward Robots，https://www.vice.com/en/article/539j5x/were-sexist-toward-robots。  new window
13.優拓資訊(2017)。三分鐘讓你了解聊天機器人在紅什麼？，https://blog.yoctol.com/e21forum2017-2e2c0cb1d340/。  延伸查詢new window
 
 
 
 
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