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引文資料
題名:
管理控制系統不適度對經理人員反功能行為影響之研究
書刊名:
中山管理評論
作者:
周齊武
/
吳安妮
/
Shields,Michael
作者(外文):
Chow, Chee
/
Wu, Anne
出版日期:
1998
卷期:
6:2
頁次:
頁331-355
主題關鍵詞:
管理控制系統
;
壓力
;
溝通不良
;
反功能行為
;
Management controls systems
;
Stress
;
Communication misrepresentation
;
Dysfunctional consequences
原始連結:
連回原系統網址
相關次數:
被引用次數:期刊(
2
) 博士論文(
1
) 專書(0) 專書論文(0)
排除自我引用:
2
共同引用:0
點閱:47
本文主要在探討管理控制系統之不適度與經理人員行為影響之情況。管理控制系統對員工的不適度,會影響企業之競爭性,因而不適度之情況對競爭激烈之公司而言,更是重要。臺灣之電腦及電子業不僅面臨著國際更面臨著國內之激烈競爭,因此本研究擬了解臺灣之電腦及電子公司管理控制系統之不適度情況,及其對經理人員壓力及溝通不良之影響情形。本研究結果發現:當分權化或有性績效獎酬之不適度越大之時,則經理人員之工作壓力越大。又當會計資訊品質之不適度越大之時,則經理人員之不實傳達消息及不實傳達好或壞消息之情況也越多。因而為減少經理人員之工作壓力,則公司勢必要加強分權化。又為減少經理人員不實傳達任何消息,公司必需增進會計制度以便能充分地、正確地、和及時地衡量績效。
以文找文
This study explores the relationship of the lack of fit between a firm's management control system (MCS) and the preferences of its employees with the latter's behaviors. MCS fit can significantly affect the firm's competitiveness in many ways, including the cost of retaining employees, the types of employees it manages to keep, turnover (hiring, training costs plus employee satisfaction and loyalty) and the decisions and actions of employees. Fit is especially important in the industries which are subject to high degrees of competition because the margin for errors or inefficiencies is small. The computers/electronics industry in Taiwan is one such industry. It is subject to foreign competition both in Taiwan and in the overseas markets it competes in. Hence, this study aims to explore the degree to which Taiwanese computers/electronics firms' MCSs fit their employees' preferences and the relationship of this fit with employee stress and communication misrepresentation. The findings of this study indicate that the higher the lack of fit for decentralization and performance-contingent rewards, the higher are the managers' stress. And the higher the lacks of fit for the quality of accounting information, stress. And the higher the lacks of fit for the quality of accounting information, the higher are the managers' communication misrepresentation.
以文找文
期刊論文
1.
Brownell, P.(1982)。The Role of Accounting Data in Performance Evaluation, Budgetary Participation, and Organizational Effectiveness。Journal of Accounting Research,20(1),12-27。
2.
Hopwood, A. G.(1972)。An empirical study of the role of accounting data in performance evaluation。Journal of Accounting Research,10(Supplement),156-182。
3.
Ottley, D.(1978)。Budget use and managerial performance。Journal of Accounting Research,16(1),122-149。
4.
Shields, M. D.、Young, S. M.(1993)。Antecedents and consequences of participative budgeting: Evidence on the effects of asymmetrical information。Journal of Management Accounting Research,5(1),265-280。
5.
Birnberg, J. G.、Shields, M. D.、Young, S. M.(1990)。The case for multiple methods in empirical management accounting research (with an illustration from budget setting)。Journal of Management Accounting Research,2(1),33-66。
6.
Chow, C. W.、Cooper, J. C.、Waller, W. S.(1988)。Participative Budgeting: Effects of a Truth-Inducing Pay Scheme and Information Asymmetry on Slack and Performance。The Accounting Review,63(1),111-122。
7.
Young, S. M.(1985)。Participative Budgeting: The Effects of Risk Aversion and Asymmetric Information on Budgetary Slack。Journal of Accounting Research,23(2),829-842。
8.
Harrison, G. L.(1992)。The cross-cultural generalizability of the relation between participation, budget emphasis and job related attitudes。Accounting, Organizations and Society,17(1),1-15。
9.
Kenis, I.(1979)。Effects of Budgetary Goal Characteristics on Managerial Attitudes and Performance。The Accounting Review,54(4),707-721。
10.
Brownell, P.、Hirst, M.(1986)。Reliance on accounting information, budgetary participation and task uncertainty: Tests of a three-way interaction。Journal of Accounting Research,24(2),241-249。
11.
Bruns, W. Jr.、Waterhouse, J. H.(1975)。Budgetary Control and Organization Structure。Journal of Accounting Research,13(2),177-203。
12.
Pugh, D. S.、Hickson, D. J.、Hinings, C. R.、Turner, C.(1968)。Dimensions of organizational structure。Administrative Science Quarterly,13,65-105。
13.
Merchant, K. A.(1981)。The Design of the Corporate Budgeting System: Influences on Managerial Behavior and Performance。The Accounting Review,56(4),813-829。
14.
Jones, G. R(1986)。Socialization tactics, self-efficacy, and newcomersâ adjustments to organizations。Academy of Management Journal,29(2),262-279。
15.
Rockness, H. O.、Shields, M. D.(1984)。Organizational Control Systems in Research and Development。Accounting, Organizations and Society,9(2),165-177。
16.
Pugh, D. S.、Hickson, D. J.、Hinings, C. R.、Turner, C.(1969)。The context of organization structures。Administrative Science Quarterly,14(1),91-114。
17.
Gordon, L. A.、Narayanan, V. K.(1984)。Management Accounting Systems, Perceived Environmental Uncertainty and Organization Structure: An Empirical Investigation。Accounting, Organizations and Society,9(1),33-47。
18.
Chow, C.(1983)。The effects of job standard tightness and compensation schemes on performance: An exploration of linkages。The Accounting Review,58,667-685。
19.
Birnberg, J.、Turopolec, L.、Young, S. M.(1983)。The organizational context of accounting。Accounting, Organizations and Society,8(July),111-129。
20.
Briers, M.、Hirst, M.(1990)。The role of budgetary information in performance evaluation。Accounting, Organizations and Society,15(July),373-398。
21.
Chow, C.、Hirst, M.、Shields, M.(1994)。Motivating truthful subordinate reporting: An experimental investigation in a two-subordinate context。Contemporary Accounting Research,Spring。
22.
Demski, J.(1976)。Uncertainty and evaluation based on controllable performance。Journal of Accounting Research,14(Autumn),230-245。
23.
Demski, J.、Feltham, G.(1978)。Economic incentives in budgetary control systems。The Accounting Review,53(April),336-359。
24.
Merchant, K.(1990)。The effects of financial controls on data manipulation and management myopia。Accounting, Organizations and Society,15(July),297-313。
25.
Merchant, K.、Manzoni, J.(1989)。The achievability of budget targets in profit centers: A field study。The Accounting Review,64(July),539-558。
26.
Read, W.(1962)。Upward communication in industrial hierarchies。Human Relations,15,3-15。
27.
Simons, R.(1988)。Analysis of the organizational characteristics related to tight budget goals。Contemporary Accounting Research,5(1),267-283。
28.
Waller, W.、Bishop, R.(1990)。An experimental study of incentive pay schemes, communication and intrafirm resource allocation。The Accounting Review,65(October),812-836。
29.
Hirst, M. K.(1981)。Accounting Information and the Evaluation of Subordinate Performance: A Situational Approach。The Accounting Review,56(4),771-784。
30.
Allen, N. J.、Meyer, J. P.(1990)。Organizational Socialization Tactics: A longitudinal Analysis of Links to Newcomers' Commitment and Role Orientation。The Academy of Management Journal,34(6),847-858。
圖書
1.
Merchant, K. A.(1985)。Control in Business Organizations。Pitman Publishing。
2.
Kahn, Robert L.、Wolfe, Donald M.、Quinn, Robert P.、Snoek, J. Diedrick、Rosenthal, Robert A.(1964)。Organizational Stress: Studies in Role Conflict and Ambiguity。John Wiley & Sons, Inc.。
3.
Merchant, K.(1989)。Rewarding Results: Motivating Profit Center Managers。Rewarding Results: Motivating Profit Center Managers。Boston, MA。
4.
Khandwalla, P. N.(1977)。The Design of Organization。The Design of Organization。New York, NY。
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