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摘要
外文摘要
引文資料
題名:
顧客基礎的品牌權益建立之研究
書刊名:
管理學報
作者:
陳振燧
/
洪順慶
作者(外文):
Chen, Cheng-hsui
/
Horng, Shun-ching
出版日期:
1998
卷期:
15:4
頁次:
頁623-642
主題關鍵詞:
品牌權益
;
廣告訴求策略
;
品牌權益來源組合類型
;
Brand equity
;
Advertising strategy
;
Combination of brand equity source
原始連結:
連回原系統網址
相關次數:
被引用次數:期刊(
17
) 博士論文(
6
) 專書(0) 專書論文(0)
排除自我引用:
14
共同引用:0
點閱:38
本研究從顧客基礎的角度,探討如何建立品牌權益的廣告策略作法,從文獻探討 中歸納出品牌權益的顧客基礎來源包括功能屬性基礎和非功能屬性基礎,進而推論出四種權 益來源的組合類型,即整合導向型、功能屬性導向型、非功能屬性導向型和低品牌權益導向 型四種。採3×2 的實驗設計,三種顧客基礎來源的組合類型和兩種廣告訴求策略,一組控 製組(低品牌權益型),受測產品為虛擬品牌的ADO牛仔褲和BSA牙膏,以北區大學商管學院 的學生為受測對象,採便利抽樣,共計回收有效樣本616份。實驗結果顯示,不同的廣告訴 求策略對於品牌權益的顧客基礎來源之建立具有顯著的影響效果,而顧客基礎來源的評價與 財務性品牌權益也具有顯著的正向關係,顯示品牌權益可經由廣告對顧客基礎來源的影響而 建立。最後,不同組合類型若配合適當的廣告訴求策略,將有助於品牌權益水準的提昇。
以文找文
This study is to explore how to build customer-based brand equity via advertising strategy. Considering literature review, the sources fo customer- based brand equity include functional attribute-based and non-functional attribute-based, which imply to four combinations--integrated orientation, functional attribute orientation, non-functional attribute orientation, and low equity orientation. Two advertising strategies (central and peripheral route ) with three combinations lead to 2*3 factorial experimental design, low equity orientation as a control group. Research objects are Jean and toothpaste with fictitious brand name of ADO and BSA respectively. Undergraduate students are recruited as research subject via convenience sampling, result to 616 efficient samples. The results indicate that different advertising strategies have significant impact on the construction of the sources of customer-based brand equity, which show positive relationship significantly with financial brand equity level. Finally, the different combination matching proper advertising strategy will facilitate the building of brand equity.
以文找文
期刊論文
1.
Farquhar, Peter H.(1989)。Managing Brand Equity。Marketing Research,1,24-33。
2.
John, D. R.、Loken, B.(1993)。Diluting Brand Beliefs: When Do Brand Extensions Have a Negative Impact?。Journal of Marketing,57(3),71-84。
3.
Solomon, M. R.(1983)。The role of products as social stimuli: A symbolic interactionalism perspective。Journal of Consumer Research,10(3),319-329。
4.
Simon, C. J.、Sullivan, M. W.(1993)。The Measurement and Determinants of Brand Equity: A Financial Approach。Marketing Science,12(1),28-52。
5.
Ranagaswamy, A.、Burke, R.、Oliva, T. A.(1993)。Brand Equity and Extendibility of Brand Names。International Journal of Research in Marketing,10(1),61-75。
6.
Crimmins, J. C.(199207)。Better measurement and management of brand value。Journal of Advertising Research,40(6),11-19。
7.
Mittal, Banwari、Ratchford, Brian、Prabhakar, Paul(1990)。Functional and Expressive Attributes as Determinants of Brand-Attitude。Research in Marketing,10,135-155。
8.
Kamakura, W. A.、Russell, G. J.(1993)。Measuring brand value with scanner data。International Journal of Research in Marketing,10(1),9-22。
9.
Laskey, Henry A.、Day, Ellen、Crask, Melvin R.(1989)。Typology of main message strategies for television commercials。Journal of Advertising,18(1),36-41。
10.
Reddy, Srinivas K.、Holak, Susan L.、Bhat, Subodh(1994)。To extend or not to extend: Success determinants of line extensions。Journal of Marketing Research,31(2),243-262。
11.
Johar, J. S.、Sirgy, M. Joseph(1991)。Value-Expressive versus Utilitarian Advertising Appeals: When and Why to Use Which Appeal。Journal of Advertising,20(3),23-33。
12.
Barwise, Patrick(1993)。Introduction to The Special Issue on Brand Equity。International Journal of Research in Marketing,10(1),3-8。
13.
Barwise, Patrick(1993)。Brand Equity: Snark or Boojum?。International Journal of Research in Marketing,10(1),93-104。
14.
Holbrook, Morris B.、Hirschman, Elizabeth C.(1982)。The experiential aspects of consumptions: consumer fantasies, feelings and fun。Journal of Consumer Research,9(2),132-140。
15.
Blackston, Max(1992)。Observations: Building Brand Equity by Managing the Brand's Relationships。Journal of Advertising Research,32(3),79-83。
16.
Laskey, H. A.、Fox, R. J.、Crask, M. R.(1995)。The Relationship between Advertising Message Strategy and Television Commercial Effectiveness。Journal of Advertising Research,35(2),31-39。
17.
Anderson, James C.、Gerbing, David W.(1988)。An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment。Journal of Marketing Research,25(2),186-192。
18.
Keller, Kevin Lane(1993)。Conceptualizing, Measuring, and Managing Customer-Based Brand Equity。Journal of Marketing,57(1),1-22。
19.
Aaker, David A.、Keller, Kevin Lane(1990)。Consumer Evaluations of Brand Extensions。Journal of Marketing,54(1),27-41。
20.
Batra, Rajeev、Ahtola, Olli T.(1991)。Measuring the Hedonic and Utilitarian Sources of Consumer Attitudes。Marketing Letters,2(2),159-170。
21.
Churchill, Gilbert A. Jr.(1979)。A paradigm for developing better measures of marketing constructs。Journal of Marketing Research,16(1),64-73。
22.
Darley, W. K.、Smith, Robert E.(199310)。Advertising Claim Objectivity: Antecedents and Effects。Journal of Marketing,57(4),100-113。
23.
Park, Chan Su、Srinivasan, V.(1994)。A Survey-Base Method for Measuring and Understanding Brand Equity and Extendibility。Journal of Marketing Research,31(May),27-88。
24.
Pavia, T. M.、Costa, J. A.(1993)。The Winning Number: Consumer Perceptions of Alpha-Numeric Brand Names。Journal of Marketing,57,85-98。
25.
Laskey, Henry A.、Crask, Melvin R.(1990)。A Positioning-based Decision Model for Selecting Advertising Messages。Journal of Advertising Research,30(4),32-38。
26.
Ahtola, Olli T.(1985)。Hedonic and Utilitarian Aspects of Consumer Behavior: An Attitudinal Perspective。Advances in Consumer Research,7-10。
27.
Hirschman, Elizabeth C.(1980)。Attributes of Attributes and Layers of Meaning。Advances in Consumer Research,7-12。
28.
Puto, Christopher P.、Wells, William D.(1984)。Informational and Transformational Advertising: The Differential Effects of Time。Advances in Consumer Research,XI,638-643。
研究報告
1.
(1988)。Defining, Measuring and Managing Brand Equity: A Conference Summary。Cambridge, MA:Marketing Science Institute。
2.
Srivastava, Rajendra K.、Shocker, Allan D.(1991)。Brand equity: A perspective on its meaning and measurement。Marketing Science Institute。
3.
洪順慶(1994)。中美日產品品牌權益之比較。沒有紀錄。
延伸查詢
學位論文
1.
鄭漢彬(1995)。中美日汽車品牌權益決定因素之研究,0。
延伸查詢
圖書
1.
Aaker, David A.、Biel, Alexander L.(1992)。Brand Equity and Advertising: Advertising's Role in Building Strong Brands。Hillsdale, New Jersey:Lawrence Erlbaum Associates。
2.
Brasco, T. C.(1988)。How Brand Name are Valued for Acquisitions。MA:Marketing Science Institute。
3.
Aaker, David A.、Equity, M. B.(1991)。Managing Brand Equity: Capitalizing on the Value of a Brand Name。Free Press。
4.
Kirmani, Amna、Zeithaml, Valarie A.(1992)。Advertising, Perceived Quality, and Brand Image。Brand Equity and Advertising: Advertising's Role in Building Strong Brands。Hillsdale, NJ:Lawrence Erlbaum Associates。
5.
Nakamoto, Kent、MacInnis, Deborah J.、Jung, Hyung-Shik(1992)。Advertising Claims and Evidence as Bases for Brand Equity and Consumer Evaluations of Brand Expressions。Brand Equity and Advertising: Advertising's Role in Building Strong Brands。Hillsdale, NJ。
6.
Edell, Julie A.(1992)。Advertising Interactions: A Route to Understanding Brand Equity。Advertising Exposure, Memory and Choice。沒有紀錄。
7.
Cacioppo, John T.、Petty, Richard(1986)。Attitudes and Persuasion: Classic and Contemporary Approaches。Attitudes and Persuasion: Classic and Contemporary Approaches。Dubuque, IA:William C. Brown。
8.
Smith, J. Walker、Smith, J. W.(1991)。Brand Equity and the Analysis of Customer Transactions。Managing Brand Equity。Cambridge, MA。
圖書論文
1.
Shocker, A. D.、Weitz, B.(1988)。A perspective on brand equity principles and issues。Defining, measuring and managing brand equity: a conference summary。Cambridge, Massachusetts:Marketing Science Institute。
2.
Stobart, Pual(1989)。Alternative Methods of Brand Valuation。Brand Valuation: Establishing a True and Fair View。London:The Interbrand Group。
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