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題名:零售管理:行銷觀點
作者:許英傑 引用關係黃淑姿
出版日期:2017
出版項:新北:前程文化
ISBN:9789865774813
主題關鍵詞:零售商商店管理行銷管理
學門:管理學
資料類型:專書
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:3
期刊論文
1.Kwon, Wi-Suk、Lennon, Sharron J.(2009)。Reciprocal Effects between Multichannel Retailers' Offline and Online Brand Images。Journal of Retailing,85(3),376-390。  new window
2.Patricio, L.、Fisk, R. P.、Cunha, J. F. E.(2008)。Designing multi-interface service experiences--the service experience blueprint。Journal of Service Research,10(4),318-334。  new window
3.Morrin, M.、Ratneshwar, S.(2000)。The impact of ambient scent on evaluation, attention, and memory for familiar and unfamiliar brands。Journal of Business Research,49(2),157-165。  new window
4.Russell, James A.、Weiss, A.、Mendelsohn, G. A.(1989)。Affect grid; A single-item scale of pleasure and arousal。Journal of Personality and Social Psychology,57(3),493-502。  new window
5.Davidson, W. R.、Bates, A. D.、Bass, S. J.(1976)。The Retail Life Cycle。Harvard Business Review,54(6),89-86。  new window
6.Ganesh, J.、Reynolds, K. E.、Luckett, M.、Pomirleanu, N.(2010)。Online shopper motivations, and e-store attributes: An examination of online patronage behavior and shopper typologies。Journal of Retailing,86(1),106-115。  new window
7.Vrechopoulos, A. P.、O'Keefe, R. M.、Doukidis, G. I.、Siomkos, G. J.(2004)。Virtual store layout: an experimental comparison in the context of grocery retail。Journal of Retailing,80(1),13-22。  new window
8.Hollander, S. C.(1966)。Notes on the Retail Accordion。Journal of Retailing,42,29-40。  new window
9.Milliman, Ronald E.(1986)。The influence of background music on the behavior of restaurant patrons。Journal of Consumer Research,13(2),286-289。  new window
10.(2015)。2015年第十三屆「遠見五星服務獎」公佈。遠見雜誌。  延伸查詢new window
11.Close, A. G.、Finney, R. Z.、Lacey, R. Z.、Sneath, J. Z.(2006)。Engaging the consumer through event marketing: Linking attendees with the sponsor, community, and brand。Journal of Advertising Research,46(4),420-433。  new window
12.尤子彥(2016)。薰衣草森林 假給越多生意做越大。商業周刊,1495。  延伸查詢new window
13.孫尊萍(2010)。大創百貨不景氣財從日本賺到台灣。今周刊,635,56-58。  延伸查詢new window
14.Hollander, S. C.(1960)。The Wheel of Retailing。Journal of Marketing,24,37-42。  new window
15.王維玲(20120410)。我來擴大你的數位影響力。30雜誌,2012(4月號)。  延伸查詢new window
16.王一芝(2009)。2009年服務業大調查/14大業態平均成績54.26分。遠見雜誌,281。  延伸查詢new window
17.王一芝(2010)。2010年服務業大調查/擴大至16大業態平均成績47.06分。遠見雜誌,293。  延伸查詢new window
18.王一芝(2011)。《遠見》服務業大調查10週年--告別樸人式服務,迎接顧問式服務。遠見雜誌,316。  延伸查詢new window
19.王一芝(2011)。2011年《遠見》服務業大調查業態總平均51.04分。遠見雜誌,304。  延伸查詢new window
20.遠見雜誌(2011)。【重返榮耀】連鎖餐飲王品牛排人事成本多2%,囊括前5名。遠見雜誌,304。  延伸查詢new window
21.周宏明(20140903)。阿姨來了 社區O2O概念的興起。經貿透視雙周刊,400。  延伸查詢new window
22.李豪、黃孟慧、張家銘(20091000)。Aaker消費品牌權益量表之實證研究。休閒暨觀光產業研究,4(2),96-111。new window  延伸查詢new window
23.Heskett, James L.、Jones, Thomas O.、Loveman, Gary W.、Sasser, W. Earl Jr.、Schlesinger, Leonard A.(1994)。Putting the Service-Profit Chain to Work。Harvard Business Review,72(2),164-174。  new window
24.Parasuraman, Ananthanarayanan、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implications for Future Research。Journal of Marketing,49(4),41-50。  new window
25.Wolfinbarger, Mary F.、Gilly, Mary C.(2003)。ETailQ: dimensionalizing, measuring and predicting etail quality。Journal of Retailing,79(3),183-198。  new window
26.Morgan, Robert M.、Hunt, Shelby D.(1994)。The commitment-trust theory of relationship marketing。Journal of Marketing,58(3),20-38。  new window
27.Tax, Stephen S.、Brown, Stephen W.(1998)。Recovering and Learning from Service Failure。Sloan Management Review,40(1),75-88。  new window
28.Bucklin, Louis P.(1963)。Retail Strategy and the Classification of Consumer Goods。Journal of Marketing,27(1),51-56。  new window
29.Parasuraman, Ananthanarayanan Parsu、Grewal, Dhruv(2000)。The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda。Journal of the Academy of Marketing Science,28(1),168-174。  new window
30.Turley, L. W.、Milliman, R. E.(2000)。Atmospheric Effects on Shopping Behavior: A Review of the Experimental Evidence。Journal of Business Research,49(2),193-211。  new window
31.Sheth, Jagdish N.、Newman, Bruce I.、Gross, Barbara L.(1991)。Why We Buy What We Buy: The Theory of Consumption Value。Journal of Business Research,22(2),159-170。  new window
32.Da Silva, Rui Vinhas、Aiwi, Sharifah Faridah Syed(2008)。Online brand attributes and online corporate brand images。European Journal of Marketing,42(9/10),1039-1058。  new window
學位論文
1.謝易修(2009)。部落格口碑行銷之建構(碩士論文)。臺中技術學院。  延伸查詢new window
2.王福闓(2009)。宗教型事件行銷關鍵要素之研究--以「台北葛福臨福音節慶」為例(碩士論文)。世新大學。  延伸查詢new window
3.洪宇生(2003)。促銷評價影響品牌權益及購買意願模式之研究--以洗面乳為例(碩士論文)。朝陽科技大學。  延伸查詢new window
4.古朝維(2011)。自有品牌與全國性品牌對商店權益之影響--以商店忠誠度為中介變數(碩士論文)。義守大學。  延伸查詢new window
5.林碩俊(2005)。線上購物者有意識之溢價消費行為研究(碩士論文)。國立政治大學。  延伸查詢new window
6.陳威嘉(2008)。建構品牌權益模型,以策略行銷分析架構為基礎(碩士論文)。國立政治大學。  延伸查詢new window
圖書
1.劉建順(2005)。現代公共關係學:整合傳播與公共報導導向。臺北市:智勝文化。  延伸查詢new window
2.謝獻章(2003)。廣告管理實務。臺北:新文京開發。  延伸查詢new window
3.Zeithaml, V. A.、Bitner, M. J.、Gremler, D. D.(2005)。Service Marketing: Integrating Customer Focus Across the Firm。McGraw-Hill/Irwin。  new window
4.張永誠(1998)。事件行銷100。臺北市:遠流。  延伸查詢new window
5.Kotler, Philip、Keller, Kevin Lane(2006)。Marketing management。Pearson Prentice Hall。  new window
6.Janal, D. S.(1995)。Online marketing handbook: How to sell, advertise, publicize, and promote your products and services on the Internet and commercial online systems。New York:Van Nostrand Reinhold。  new window
7.Kotler, Philip(1967)。Marketing management: Analysis, planning and control。Prentice Hall。  new window
8.Porter, Michael E.(1985)。Competitive Advantage: Creating and Sustaining Superior Performance。New York, NY:Simon and Schuster。  new window
9.Kotler, Philip、Keller, Kevin Lane、樓永堅、方世榮(2006)。行銷管理學。東華書局。  延伸查詢new window
10.Coughlan, Anne T.、Anderson, Erin、Stern, Louis W.、El-Ansary, Adel I.(2006)。Marketing Channels。Pearson Education Ltd.。  new window
11.柳井正、徐靜波(2010)。一勝九敗。台北市:天下雜誌。  延伸查詢new window
12.Peattie, Ken(1992)。Green Marketing。Pitman Publishing。  new window
13.田口冬樹、許英傑(2001)。現代流通論。華泰文化公司。  延伸查詢new window
14.謝致慧(2006)。賣場規劃與管理。五南圖書公司。  延伸查詢new window
15.許英傑(2011)。流通管理。台北:前程文化事業有限公司。new window  延伸查詢new window
16.Levy, M.、Weitz, B. A.(2008)。Retailing Management。McGraw-Hill/Irwin。  new window
17.Hegel, G. W. F.(1888)。Lectures on the Philosophy of History。London:George Bell and Sons。  new window
18.Gist, R. R.(1968)。Retailing: Concepts and Decision。John Wiley & Sons。  new window
19.張國雄(2011)。行銷管理。台北:雙葉書廊。  延伸查詢new window
20.Knee, D.、Waltirs, D.(1985)。Strategy in Retailing, Theory and Application。Philip Allan Inc.。  new window
21.嶋口充輝(1984)。戦略的マーケティングの論理。誠文堂新光社。  延伸查詢new window
22.Levy, Michael、Weitz, Barton A.、許英傑、黃慧玲(2006)。零售管理:賣場規劃。普林斯頓國際有限公司。  延伸查詢new window
23.Lusch, Robert F.、Dunne, Patrick M.、Carver, James R.(2011)。Introduction to Retailing。Cengage Learing Asia Pte Ltd.。  new window
24.Berman, Barry、Evans, Joel R.(2011)。Retail Management: A Strategic Approach。Pearson Education Asia Limited:Tsinghua University Press。  new window
25.李培芬(2005)。連鎖加盟基層管理認證教材。經濟部商業司。  延伸查詢new window
26.林正修、黃梓銘、黃彥傑(2005)。賣場規劃與管理。臺中市:滄海書局。  延伸查詢new window
27.Belch, George E.、Belch, Michael A.、吳真偉(2003)。廣告與促銷:含網際網路。臺北市:臺灣西書。  延伸查詢new window
28.宏將傳媒(2016)。宏將週報。  延伸查詢new window
29.Nichols, W.、陳智凱、黃啟瑞(2009)。認識商業:經濟學意義上的商業普及教育。北京:世界圖書出版公司。  延伸查詢new window
30.Alderson, Wroe(1957)。Marketing Behavior and Executive Action: Functionalist Approach to Marketing Theory。Richard D. Irwin, Inc.。  new window
31.Porter, Michael E.(1980)。Competitive Strategy: Techniques for Analyzing Industries and Competitors。Free Press。  new window
32.Heskett, J. L.、Sasser, W. E. Jr.、Schlesinger, L. A.(1997)。The service profit chain: How leading companies link profit and growth to loyalty, satisfaction, and value。Free Press。  new window
33.Ansoff, H. Igor(1965)。Corporate Strategy。New York, NY:McGraw-Hill。  new window
其他
1.綦守鈺,謝梅芬(2016)。特色小7兩百家Tiffany藍也上身,http://udn.com/news/story/7270/1714776。  延伸查詢new window
2.陳宥臻,陳信榮(20160824)。全家霜淇淋挺台農 蜂蜜擰檬口味登場,http://www.chinatimes.com/newspapers/20160824000304-260204。  延伸查詢new window
3.就業服務組(2016)。年後徵才出籠 台灣就業通提供1.5萬個30K以上職缺!,http://www.wda.gov.tw/MobileCh/home.jsp?pageno=201506190002&acttype=view&datasemo=201604220002。  延伸查詢new window
4.郭珈爾(2016)。勤業眾信報告 全通路零售是潮流,http://udn.com/news/story/6/1553044。  延伸查詢new window
5.(20130216)。薰衣草森林福利好 最會賣「幸福」,http://news.cts.com.tw/cts/money/201302/201302161194324.html#.V852i5h9670。  延伸查詢new window
6.邱莉玲(20160310)。2016全球零售力排行--歐美主宰虛實通路 兩岸拚跨境電商,http://www.chinatimes.com/newspapers/20160310000340-260207。  延伸查詢new window
7.Global Powers of Retailing 2016,http://goo.gl/mTyF9h。  new window
8.This Days Archive(20090811)。Successful Independent Retail Stores,http://www.kpbs.org/news/2009/aug/11/successful-independent-retail-stores/。  new window
9.Buzz Lab(2008)。口碑行銷是什麼,http://buzz.itrue.com.tw/blog_old/?cat=7。  new window
10.(2012)。高鐵列車彩繪廣告商機無限,http://www.peopo.org/portal.php?op=viewPost&articleId=92206。  延伸查詢new window
11.社群媒體平台是網路行銷的新戰場!,http://www.awoo.com.tw/blog。  延伸查詢new window
12.2012 top 100 retail brand,http://www.interbrand.com/。  new window
13.(2009)。Social Media Marketing for Small Business Lorrie Thomas,http://webmarketingtoday.com/articles/social-media-sme/。  new window
14.(2012)。台灣媒體白皮書,http://www.maataipei.org/upload/1335329976.04。  延伸查詢new window
15.經濟部商業發展專案(2008)。商業服務業品牌價值推廣計畫,http://gcis.nat.gov.tw/gb/content/j_notyet/97Year.pdf。  延伸查詢new window
16.(20150520)。台商客群對零售市場的影響,https://www.mastercard.com/tw/consumer/_assets/PDF/2015-05-20.pdf。  延伸查詢new window
17.(21060430)。2016台灣電商陷停滯?新政府如何逆境突園,http://www.ntdtv.com.tw/b5/20160430/video/170788.html。  延伸查詢new window
18.陶福媛(20160805)。台灣網購服飾開門市 玩「虛實整合」,https://style.udn.com/style/story/8066/1876130。  延伸查詢new window
19.(20160523)。淘寶年吸金460億新台幣 台灣嘆收稅無門,https://read01.com/3j72NP.html。  延伸查詢new window
20.何英煒(20151118)。在陸年營收5億……東京著衣仍棄守,http://www.chinatimes.com/newspapers/20151118000068-260202。  延伸查詢new window
21.(20160816)。網購時尚機能鞋HANNFORT虛實整合進攻百貨通路!,http://n.yam.com/business/life/20160816/20160816843313.html。  延伸查詢new window
22.(2015)。2015(卓越15)品牌服務業科技創新獎今(22)揭曉 贏家關鍵 資策會:抓緊重度依賴科技「ON世代」共創溫感體驗及台味故事,http://www.iii.org.tw/Press/NewsDtl.aspx?nsp_sqno=l603&fm_sqno=14。  延伸查詢new window
23.陳景淵(2016)。百貨業科技化 推App搶客,http://money.udn.com/money/story/5710/1831973-%E7%99%BE%E8%B2%A8%E6%A5%AD%E7%A7%91%E6%8A%80%E5%8C%96-%E6%8E%A8App%E6%90%B6%E5%AE%A2。  new window
24.林旻柔(20150102)。2016年 台灣將全面進入滑世代,http://grinews.com/news/2016%E5%B9%B4-%E5%8F%B0%E7%81%A3%E5%B0%87%E5%85%A8%E9%9D%A2%E9%80%B2%E5%85%A5%E3%80%8C%E6%BB%91%E4%B8%96%E4%BB%A3%E3%80%8D%EF%BC%81/。  new window
25.(20160315)。科技與傳統的火花,「手機開店」讓開運風水商品賣得嚇嚇叫,https://www.smartm.com.tw/article/32313435cea3。  延伸查詢new window
26.戴國良,劉恒成(20160818)。瘋狂賣客--兼具創新及高成長性之網購平台,http://www.ettoday.net/news/20160818/758154.htm。  延伸查詢new window
27.胡泳(20160529)。【有聲的中國】打通社群與支付的網路紅包,https://www.new7.com.tw/talk/talkView.aspx?i=TXT20160525173841IJK。  延伸查詢new window
28.Chen, Bernard(20151223)。北京見聞錄二:家政產業的顛覆者「阿姨來了」,https://blog.alphacamp.co/2015/12/23/beijing-home-service-ayilaile/。  延伸查詢new window
29.36Kr(20140804)。舊金山機場測試 iBeacon定位系統,為盲人提供人人可以擁有的電子導盲犬,https://technews.tw/2014/08/04/san-francisco-airport-testing-beacon-system-for-blind-travelers/。  延伸查詢new window
30.蘇文彬(20150702)。燦坤全國300多家門市全面導入Beacon優化門市銷售,http://www.ithome.com.tw/news/97162。  延伸查詢new window
31.廖雅雯,凱絡媒體週報(20160613)。體驗行銷整合電商服務,實體通路的反擊!,http://www.brain.com.tw/news/articlecontent?ID=43320&sort=。  延伸查詢new window
32.顏理謙(20160503)。新零售時代來了! 5大趨勢重新定義消費場景,https://www.bnext.com.tw/article/39438/bn-2016-05-03-185757-178。  延伸查詢new window
33.雷鋒網(20160708)。Walmart Pay已覆蓋全美沃爾瑪門市,對抗Apple Pay,http://technews.tw/2016/07/08/walmart-pay-vs-apple-pay/。  延伸查詢new window
34.許文貞(20151209)。歐付寶「行動支付j app上線,電子支付業者正式加入戰局,http://www.bnext.com.tw/article/view/id/38179。  延伸查詢new window
35.楊安琪(20160604)。檢查庫存不求人,沃爾瑪擬用無人機處理倉儲業務,http://technews.tw/2016/06/04/walmart-is-using-drones-to-check-inventory。  延伸查詢new window
36.(20160603)。Walmart擬用無人機檢查庫存 飛行掃瞄貨架商品,https://dronesplayer.com/uav-news/%EF%BD%97almart-%E6%93%AC%E7%94%A8%E7%84%A1%E4%BA%BA%E6%A9%9F%E6%AA%A2%E6%9F%A5%E5%BA%AB%E5%AD%98-%E9%A3%9B%E8%A1%8C%E6%8E%83%E7%9E%84%E8%B2%A8%E6%9E%B6%E5%95%86%E5%93%81/。  new window
37.許文貞(20151221)。四大市場關注焦點,台灣電商逆勢成長,https://www.bnext.com.tw/article/38267/BN-2015-12-20-181851-143。  延伸查詢new window
圖書論文
1.Nielsen, O.(1996)。Developments in Retailing。Readings in Danish Theory of Marketing。Amsterdam:North-Holland。  new window
 
 
 
 
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