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題名:應聘者非言語信息對面試官評分的影響:解釋、測量和控制
書刊名:心理科學進展
作者:張偉徐建平
作者(外文):Zhang, WeiXu, Jianping
出版日期:2016
卷期:2016(8)
頁次:1319-1328
主題關鍵詞:非言語信息結構化面試面試官評分Non-verbal informationStructural interviewInterviewerRating
原始連結:連回原系統網址new window
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應聘者非言語信息是影響結構化面試中面試官準確評分的一個重要因素。社會互動理論和擬劇論從面試官角度,社會影響理論和相互依賴理論從應聘者角度分別解釋了非言語信息對面試官評分的影響。對非言語信息的測量,除了傳統的自陳式問卷,一些新興的計算機識別技術也被使用。為了消除非言語信息對面試評分準確性的影響,通常會從面試前、面試中和面試後三個階段對其進行控制。未來可以基於機器學習和大數據分析,探索非言語信息對結構化面試評分的影響,建構新的理論以解釋影響過程。
Applicant’s non-verbal information is an important factor affecting the interviewer’s rating accuracy in structural interview. Several theories, such as Social Interaction Theory and Dramaturgy Theory from the perspective of the interviewer, Social Influence Theory and Interdependence Theory from the perspective of the applicant, have been trying to explain the impact of applicant’s non-verbal information on interviewer’s rating. In addition to the traditional self-report questionnaire, some of the emerging computer recognition technologies have also been used to measure the non-verbal information. Some actions should be taken to eliminate the impact of non-verbal information on the accuracy of the interviewer’s rating before, during and after an interview. Future research can be based on machine learning and big data analysis, to explore the impact mechanism of non-verbal information on interviewer’s rating in structural interview and construct a new theory to explain the impact on the rating process.
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