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題名:供應鏈關係中資訊共享行為影響因素之研究-交易成本理論結合資源基礎及社會交換理論觀點
作者:吳志明
作者(外文):Wu, Chih-Ming
校院名稱:國立臺北大學
系所名稱:企業管理學系
指導教授:方文昌
學位類別:博士
出版日期:2007
主題關鍵詞:供應鏈管理資訊共享交易成本理論資源基礎理論社會交換理論Supply Chain ManagementInformation SharingTransaction Cost TheoryResource-Based TheorySocial Exchange Theoryknowledgeafter
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在供應鏈管理中,各階段個別成員的決策中充滿了各種不確定性的因素,由顧客需求的不確定性往上游而形成配銷、製造的不確定性。這些不確定性因素的存在,影響到整個供應鏈的運作,導致整體供應鏈的無效率。為避免這類供應鏈夥伴間對於需求與供給資訊的不對稱性,並減少這類不確定性的產生。許多學者提出改善供應鏈廠商間資訊能見度(Visibility)的建議。亦即藉由網路及跨組織的資訊系統,進行供應鏈夥伴間的資訊共享。因之,資訊共享實為成功供應鏈管理之關鍵因素。在過去與資訊共享有關之研究中,全係以量化或模擬的方法測量資訊共享所產生的利益、效果或影響。就資訊共享本身這個變數而言,什麼因素造成供應鏈廠商願意與夥伴資訊共享之行為,相關研究卻付之闕如。本研究嚐試以交易成本理論中的構念為基礎,結合資源基礎理論及社會交換理論之構念,嘗試由策略的觀點,提出影響資訊共享行為的因素路徑模式。然後運用結構方程模式(SEM)進行路徑測量模式、結構模式及整體模式之實證檢測。研究結果指出廠商間資訊共享程度顯著的受到廠商間信任暨承諾程度、廠商本身資訊能力暨知識資源程度高低的影響。研究結果可作為供應鏈夥伴進行資訊共享行為決策之參考,充實提昇供應鏈管理績效之內涵。
In supply chain management, the decision of each management personnel in every stage of the operation is full of uncertainty. This begins from the uncertainty in the customer’s needs and travels upward to encompass the uncertainty arising from sales and manufacturing. The presence of these uncertain factors affects the operation of the supply chain and results in the inefficiency of the whole supply chain. In order to prevent information asymmetry between demand and supply information in the supply chain and to reduce this type of uncertainty from happening, many scholars have proposed Information Visibility as a way of improving the supply chain. This means using the Internet and Inter-organizational systems to undertake information sharing among supply chain partners. This is because information sharing is a critical factor for a successful supply chain management. In past studies related to information sharing, most of them have focused on quantitative or simulated method to measure the benefits achieved, results or effects of information sharing. However, studies related to information sharing itself, specifically what factors have caused or influence the information sharing behavior among the supply chain manufacturers and their partners, are seriously lacking. This study attempts to use the Transaction Cost Theory as its foundation and integrates this with the concepts of Resource-Based Theory and Social Exchange Theory. It attempts to use the strategic point-of-view to propose the path model that affects information sharing behavior; after which, the Structural Equation Modeling (SEM) is used to carry out the e path measurement model, the structural model, as well as the diagnostic testing of the overall model fit. The results of the study revealed that the degree of information sharing among manufacturers is evidently influenced by the degree of trust and commitment among the manufacturers as well as the information capabilities of the manufacturer himself and the availability of knowledge resources. The results of this study can be used as a reference for supply chain partners in making information sharing decisions and in upgrading the internal supply chain management performance.
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