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題名:價值基礎管理模式應用於醫院管理之初探--以財團法人A醫院為例
書刊名:醫務管理期刊
作者:黃德舜 引用關係謝昺村陳惠娜
作者(外文):Huang, Derek TeshunHsieh, Bin-tsunChen, Hui-no
出版日期:2008
卷期:9:1
頁次:頁21-35
主題關鍵詞:價值基礎管理社會投資報酬率社會經濟價值Value based managementSocial return on investmentSocial economic value
原始連結:連回原系統網址new window
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  • 共同引用共同引用:18
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目的:本文以「價值基礎管理」模式,做爲醫院績效管理之依據,尤其是績效獎金制度之設計。 方法:衡量非營利的財團法人醫院的社會經濟價值,即指社會投資報酬率(Social Return on Investmen: SROI)大於或等於其加權平均資金成本(weighted average cost of capital,簡稱WACC),代表其經營績效值得肯定。本研究以財團法人A醫院爲案例。 結果:本研究A醫院應用『價值基礎管理』模式,來評估其經營績效與對社會的貢獻度,分析結果顯示,2004年~2006年之社會經濟價值分別爲267,156,624元、415,812,888元及l,197,115,669元;顯見A醫院能提供社會服務的使命價值(兼顧經濟及社會利益)存在。再依社會經濟價值的達成狀況,配合各階層績效指標的設計,計算績效獎金,激發全體員工創造更高的社會經濟價值,使管理人員及員工能明確了解而做正確之決策。 結論:價值基礎管理模式施行在財團法人醫院中,可使醫院之高階主管重現長期經營績效,而非追求短期利益,經由長期社會經濟價值的創造來確保組織使命的達成,並獲得社會普遍的肯定。應用社會投資報酬率與社會經濟價值評估,可了解醫院對社會公益的貢獻程度,並可顯示醫院是否具備自給自足與永續經營方面的經濟價值。
Objectives: The main purpose of this paper is to apply the value based management model (VBM) on performance management, especially in the linkage of incentive compensation system in nonprofit sector. Methods: The measurement of social economic value depends on the social return on investment (SROI) and the cost of capital. Hospital has its own social economic value when the SROI is greater than weighted average cost of capital. Certainly, hospital shows its comprehensive performance by social economic value. Data from a non-for-profit hospital was used for this case study. Results: The simulation result of a hospital case shows its good performance based on social economic value. The social economic value among 2004-2006 years were NT$267,156,624,415,812,888 and 1,197,115,669 dollars. Owing to the linkage among social economic value, performance management and compensation in the VBM system, management of the hospital has motivation to make good decisions for financial self-reliance of the hospital. Conclusion: The system of VBM facilitated the hospital executives to focus on long-term operating performance, instead of short-term profit by means of the creation of social economic value. When the design of performance compensation links up with the social economic value and performance indicators in different level of organization, the hospital executives were motivated to create social economic value.
期刊論文
1.吳萬益、郭幸萍、彭奕龍(20020900)。醫學中心組織文化、管理模式、競爭優勢與經營績效之互動相關影響研究。醫務管理期刊,3(3),17-38。new window  延伸查詢new window
2.Griffith, J. R.、Alexander, J. A.、Jelinek, R. C.(2002)。Measuring Comparative Hospital Performance。Journal of Healthcare Management,47(1),41-57。  new window
3.王如娥、劉立、何善台(20030900)。建構策略聯盟醫院主管資訊系統主要績效指標之研究。醫務管理期刊,4(3),39-52。new window  延伸查詢new window
4.彭雅惠(200203)。醫療產業實施平衡計分卡的問題探討。醫務管理期刊,3(1),26-36。new window  延伸查詢new window
5.徐慧娟、薛亞聖(20010200)。醫院管理指標的性質與應用。醫院,34(1),29-41。  延伸查詢new window
6.王河清、童超塵(20010800)。運用平衡計分卡建構新策略管理制度--以醫療產業為例。醫院,34(4),7-15。  延伸查詢new window
7.蔡文正、龔佩珍、翁瑞宏、郭娓吟(20051000)。以平衡計分卡建構公立醫院經營績效評估指標。醫院,38(5),44-59。  延伸查詢new window
其他
1.陳韻靜、郭乃文、黃國哲(2003)。醫院策略型態與績效評估指標之相關性探討--以平衡計分卡觀點分析。  延伸查詢new window
2.Goldstein, J ; Codon, J.(1998)。Value Based Management-The Only Way to Management for Value。  new window
3.Olsen, S ; Lingane, A(2004)。Guidelines for Social Return on Investment。  new window
4.Emerson, J.; Wachowicz, J. ; Chun, S.(2000)。Social Return on Investment: Exploring Aspects of Value Creation in the Nonprofit Sector。  new window
5.Cleverley, W. O. ; Harvey, R. K.(1993)。Economic Value Added-A Framework for Health Care Executive Compensation。  new window
6.黃德舜、邱義興(2003)。非營利組織資金成本與價値基礎管理關係之研究。  延伸查詢new window
7.Ehrbar, A. EVA(1998)。The Real Key to Creating Wealth。  new window
8.王銘杰、林永福(1997)。醫院經營績效評估模式。  延伸查詢new window
9.Stolp-Smith, S. C. ; Curtright, J. W.(2000)。Strategic performance management: Development of a performance measurement system at the Mayo Clinic。  new window
10.Shortell, S. M.; Kaluzny, A. D.(2004)。醫護管理。  new window
 
 
 
 
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