本文主要探討公共圖書館的專業倫理，重點在於專業倫理與組織文化、領導人倫理決策及顧客服務的關係，此外，並介紹國外公共圖書館相關倫理規範。組織文化為組織員工所共享的一套價值和信念。組織文化必須有很強的倫理重點，而且領導人有責任型塑、溝通和強化員工的倫理行為，以確保各種不符合倫理的行為不會在工作場所發生。倫理守則是一份清楚載明員工的哪些行為可被接受和不接受。倫理守則給予圖書館機會向利害關係人宣告其倫理願景。

This paper will explore issues surrounding professional ethics of public librarian. In particular, it will consider professional ethics in organizational culture, ethical leadership and customer services. The discussion will include examples of codes of ethics. Organizational culture is defined as the shared values and beliefs of employees within any given organization. Organizational culture must have a strong ethical focus to ensure that various areas of unethical activities do not take place in the workplace. Leaders must be those to model, communicate, and reinforce ethical behavior to their employees. A code of ethics can be defined as a written document that explicitly states what acceptable and unacceptable behaviors are for all of the employees in the organization. The code of ethics gives a library an opportunity to declare to all of its stakeholders its ethical vision.