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題名：風險管理能力與績效關聯性之研究--以臺灣地區海運承攬運送業為例
書刊名：國立臺灣海洋大學海運學報
作者：桑國忠／曾文瑞 引用關係／張靜怡
作者(外文)：Shang, Kuo-chung／Tseng, Wen-jui／Zhang, Jing-yi
出版日期：2008
卷期：17
頁次：頁33-58
主題關鍵詞：海運承攬運送業；資源基礎理論；風險管理能力；風險管理績效；Ocean freight forwarders；Resource-based view；Risk management ability；Risk management performance
原始連結：連回原系統網址new window
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  • 共同引用共同引用:89
  • 點閱點閱:31
摘要 由於海運承攬運送業之進入障礙不高，但競爭卻很激烈。因此，如何尋找 風險管理績效的衡量指標、有效實行風險管理制度，進而建立企業經營管理的競 爭優勢，以確保永續經營，著實是海運承攬運送業者所需面對的一項重要課題。 本研究從風險管理的角度出發，利用線性迴歸的統計方法，針對台北市海 運承攬公會547 家的總經理為問卷調查的對象，以試圖了解「風險管理能力」、 「風險績效」與「組織績效」之間的關係。 研究結果顯示，台灣地區海運承攬運送業『風險管理組織正式化程度』與 『知識管理的發展』對『風險管理績效』有顯著的正向影響關係；而『知識管理 的發展』對『財務績效』有顯著的正向影響關係；還有『人員的教育訓練』對『顧 客績效』也有顯著的正向影響關係。
Abstract Because ocean freight forwarders to enter the barrier not to be high, in recent years, Taiwan's transported goods volume and the non- substantive growth, this industrial competition was it can be imagined intense. Therefore, how seeks the risk management achievements the weight target, the effective implementation risk management system, then the establishment enterprise manages the competitive advantage, guarantees continues forever the management, is being solid is the ocean freight forwarders an important topic which shipping industry must to face. This study aims to explore risk management capability, risk management performance and performance in Taiwan’s ocean freight forwarders. Based on the factor analysis, four risk management capability dimensions are identified: risk management organizational formalization, knowledge management and emploees training. Three performance dimensions are identified: risk management performance, fincal performance and customer performance. Finally, through the regression analysis yielded the conclusions highlighted as follows: Ⅰ. Risk management organizational formalization、knowledge management brings up a significant impact on risk management performance. Ⅱ. Knowledge management brings up a significant impact on fincal performance. Ⅲ. Emploees training brings up a significant impact on customer performance. The results may be referred to as an approach to augment the strategic management in technical terms of benefit segment.
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會議論文
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學位論文
1.黃梅君(2002)。影響定期航商純損風險管理因素之研究(碩士論文)。國立成功大學，台南市。  延伸查詢new window
2.蕭明仙(1996)。船東貨櫃營運風險管理之研究(碩士論文)。國立海洋大學，基隆市。  延伸查詢new window
3.王大友(2008)。海運承攬運送人責任保險之研究(碩士論文)。國立高雄海洋科技大學。  延伸查詢new window
4.鍾振輝(1998)。企業文化、組織績效、製造策略與經營績效之關係研究(碩士論文)。國立成功大學，台南市。  延伸查詢new window
5.何昌衡(1999)。企業文化與組織體制對公營事業推動企業再造影響之研究--以台灣電力公司為例(碩士論文)。國立成功大學。  延伸查詢new window
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圖書
1.鄭燦堂(1990)。風險管理--理論與實務。台北市：五南圖書出版有限公司。new window  延伸查詢new window
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圖書論文
1.van der Spek, Rob、Spijkervet, André(1997)。Knowledge Management: Dealing Intelligently with Knowledge。Knowledge Management and Its Integrative Elements。New York：CRC Press。  new window
2.Foss, N. J.、Eriksen, B.(1995)。Competitive Advantage and Industry Capabilities。Resource-based and Evolutionary Theories of the Firm: Towards a Synthesis。Boston, MA：Kluwer Academic Publishers。  new window
 
 
 
 
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