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題名:消費者涉入、關係品質與幸福感關聯性之探討:以智慧型手機為例
書刊名:文大商管學報
作者:薛榮棠 引用關係薛昭義 引用關係鍾明勳
作者(外文):Hsueh, Jung-tangHsueh, Chao-yiChung, Ming-shun
出版日期:2013
卷期:18:1
頁次:頁97-122
主題關鍵詞:消費者涉入關係品質幸福感智慧型手機InvolvementRelationship qualityHappinessSmartphone
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:135
期刊論文
1.Diener(1984)。Subjectivee well-being。Psychological Bulletin,95(3),542-575。  new window
2.Diener, Ed、Emmons, R.A.、Larsem, R.J.、Griffin, S.(1985)。The Satisfaction With Life Srale。Journal of Personality Assessment,49(1),71-75。  new window
3.Gummesson, E.(1987)。The new marketing: development long term interactive relationship。Long Range Planning,20(4),10-20。  new window
4.Kim, W. G.、Han, J. S.、Lee, E.(2001)。Effects of Relationship Marketing on Repeat Purchase and Word of Mouth。Journal of Hospitality & Tourism Research,25(3),272-288。  new window
5.Slama, M. E.、Tashchian, A.(1985)。Selected socio-economic and demographic characteristics associated with purchasing involvement。Journal of Marketing,49,72-82。  new window
6.Mägi, Anne W.(2003)。Share of Wallet in Retailing: The Effects of Customer Satisfaction, Loyalty Cards and Shopper Characteristics。Journal of Retailing,79(2),97-106。  new window
7.Zaichkowky, J. L.(1985)。Measuring the Involvement Constructs。Journal of Consumer Research,12(3),341-352。  new window
8.Andaleeb, S. S.(1992)。The Trust Concept: Research Issues for Channels of Distribution。Research in Marketing,11(2),1-42。  new window
9.Lagace, R. R.、Dahlstrom, R.、Gassenheimer, J. B.(1991)。The relevance of ethical salesperson behavior on relationship quality: the pharmaceutical industry。Journal of Personal Selling and Sale Management,11(4),39-47。  new window
10.Baron, R. M.、Kenny, D. A.(198612)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology,51(6),1173-1182。  new window
11.Mitchell, A. A.(1981)。The dimensions of advertising involvement。Advances in Consumer Research,8(1),25-30。  new window
12.Christy, Richard、Oliver, Gordon、Penn, Joe(1996)。Relationship Marketing in Consumer Markets。Journal of Marketing Management,12(1-3),175-187。  new window
13.Smith, J. Brock(1998)。Buyer-seller Relationships: Bonds, Relationship Management, and Sex-Type。Canadian Journal of Administrative Sciences,15(1),76-92。  new window
14.Garbarino, Ellen、Johnson, Mark S.(19990400)。The Different Roles of Satisfaction, Trust, and Commitment in Consumer Relationships。Journal of Marketing,63(2),70-87。  new window
15.Meyer, John P.、Stanley, David J.、Herscovitch, Lynne、Topolnytsky, Laryssa(2002)。Affective, Continuance, and Normative Commitment to the Organization: A Meta-Analysis of Antecedents, Correlates, and Consequences。Journal of Vocational behavior,61(1),20-52。  new window
16.Jones, M. A.、Mothersbaugh, D. L.、Beatty, S. E.(2000)。Switching barriers and repurchase intentions in services。Journal of Retailing,76(2),259-274。  new window
17.Diener, Edward、Oishi, Shigehiro、Lucas, Richard E.(2003)。Personality, culture, and subjective well-being: Emotional and cognitive evaluations of life。Annual Review of Psychology,54(1),403-425。  new window
18.Lengnick-Hall, C. A.(1996)。Customer contributions to quality: a different view of the customer-oriented firm。The Academy of Management Review,21(3),791-824。  new window
19.Dwyer, F. Robert、Schurr, Paul H.、Oh, Sejo(1987)。Developing Buyer-Seller Relationships。Journal of Marketing,51(2),11-27。  new window
20.Crosby, Lawrence A.、Evans, Kenneth R.、Cowles, Deborah(1990)。Relationship Quality in Services Selling: An Interpersonal Influence Perspective。Journal of Marketing,54(3),68-81。  new window
21.Doney, Patricia M.、Cannon, Joseph P.(1997)。An Examination of the nature of trust in buyer-seller relationships。Journal of Marketing,61(2),35-51。  new window
22.Smith, J. Brock、Barclay, Donald W.(1997)。The effects of organizational differences and trust on the effectiveness of selling partner relationships。Journal of Marketing,61(1),3-21。  new window
23.Anderson, Erin、Weitz, Barton(1992)。The use of pledges to build and sustain commitment in distribution channels。Journal of Marketing Research,29(1),18-34。  new window
24.Cardozo, Richard N.(1965)。An Experimental Study of Customer Effort, Expectation, and Satisfaction。Journal of Marketing Research,2(3),244-249。  new window
25.Thoits, Peggy A.(1982)。Conceptual, Methodological, and Theoretical Problems in Studying Social Support as a Buffer against Life Stress。Journal of Health and Social Behavior,23(2),145-159。  new window
26.Singh, Jagdip、Sirdeshmukh, Deepak(2000)。Agency and Trust Mechanisms in Consumer Satisfaction and Loyalty Judgments。Journal of the Academy of Marketing Science,28(1),150-167。  new window
27.De Wulf, Kristof、Odekerken-Schröder, Gaby J.、Iacobucci, Dawn(2001)。Investments in consumer relationships: A cross-country and cross-industry exploration。Journal of Marketing,65(4),33-50。  new window
28.Bauer, Hans H.、Grether, Mark、Leach, Mark(2002)。Building Customer Relations over the Internet。Industrial Marketing Management,31(2),155-163。  new window
29.Morgan, Robert M.、Hunt, Shelby D.(1994)。The commitment-trust theory of relationship marketing。Journal of Marketing,58(3),20-38。  new window
30.Diener, E. D.、Emmons, R. A.(1984)。The independence of positive and negative affect。Journal of Personality and Social Psychology,47(5),1105-1117。  new window
31.Palmatier, Robert W.、Dant, Rajiv P.、Grewal, Dhruv、Evans, Kenneth R.(2006)。Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis。Journal of Marketing,70(4),136-153。  new window
32.Bloch, Peter H.、Richins, Marsha L.(1983)。A Theoretical Model for the Study of Product Importance Perceptions。Journal of Marketing,47(3),69-81。  new window
33.Cohen, Sheldon、Wills, Thomas Ashby(1985)。Stress, social support, and the buffering hypothesis。Psychological Bulletin,98(2),310-357。  new window
會議論文
1.Deci, E. L.、Ryan, R. M.(1991)。A motivational approach to self: Integration in personality。Lincoln, NE:University of Nebraska Press。237-288。  new window
圖書
1.Zeithaml, V. A.、Bitner, M. J.(2003)。Services Marketing: Integrating Customer Focus across the Firm。New York, NY:McGraw-Hill Higher Education。  new window
2.Andrews, F. M.、Withey, S. B.(1976)。Social indicators of well-being: America' perception of life quality。New York, NY:Plenum Press。  new window
3.Argyle, Michael(1987)。The psychology of happiness。New York:Routledge。  new window
4.Kotler, P.(1998)。Marketing Management。Englewood Cliffs, NJ:Prentice Hall。  new window
圖書論文
1.Berry, Leonard L.(1983)。Relationship marketing。Emerging Perspectives on Services Marketing。Chicago, Illinois:American Marketing Association。  new window
 
 
 
 
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