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題名：年齡、拓蹼與任務複雜度於介面之可用性評量--以智慧電視介面設計為例
書刊名：設計學年刊
作者：張文德 引用關係
作者(外文)：Chang, Wen-te
出版日期：2017
卷期：5
頁次：頁95-117
主題關鍵詞：銀髮族；智慧電視；性別；年齡；拓蹼結構；介面評估；The elders；Smart TV；Topology structure；Task complexity；SUS evaluation
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:13
  • 點閱點閱:23
智慧電視被認為是家庭數位化發展中最重要的產品之一，目前相關介面可用性評估仍缺乏研究驗證。本研究目的：(1)探索智慧電視使用者介面操作時間與任務複雜度、年齡及拓蹼結構等因素之相關性；(2)歸納智慧電視使用者介面影響因子之研究成果並提出建議。本研究採223三因子混合設計，其中年齡(2類：高齡者與年輕族群)及介面架構(2類：線性式與混合式介面)為受試者間因子，任務複雜度 (3類：初級、中級與高級)則為受試者內因子，輔以SUS問卷比對使用者介面主觀評量意見。受測樣樣本總共72人，依年齡因子立意隨機取樣：年輕族群48人，高齡者24人。研究結果顯示：(1) 年齡、拓蹼結構與任務複雜度三因子間的交互作用，主要出現在高齡者與線性式拓蹼結構條件下，此時初級與中級任務間顯著差異即被消除。(2) 高齡者與年輕族群兩種受測者，在使用不同結構之介面時，操作時間具顯著差異。(3)不同難度任務操作情形下，混合式介面測試結果明顯優於線性式。本研究對於涉及年齡、拓蹼結構與任務複雜度等介面開發研究具參考價值。
The development of Smart TV creates better quality of life. However, only few previous studies provided the experimental results or suggestions on the usability and satisfaction of the interface designs. There were two research purposes: (1) to explore the correlation among task complexity, age, and topological interfaces of smart TV user interface; (2) to summarize research result and provide suggestion. In this study, a three-mixed-factor experimental design (223) was adopted. Between-subjects factors are age (seniors and younger), topological structure (linear and mixed interfaces), and within subject factor is the task complexity (3levels: easy, middle and hard). SUS questionnaire was adopted to collect subjective opinions of the interfaces. There were 72 participants, selected by intended-random method depending on sex (36male and 36 female), and age (24 senior and 48 young) factors. The results are:(1) A three-way interactive effect among age, topology and task complexity was found to be significant, especially on the senior and linear topological interface condition (the difference of easy and middle level tasks eliminated); (2) There is a significant difference between seniors and young people, regardless the topology and task complexity conditions; (2) The mixed topological interface is better than the linear topological interface on the task performance regardless the task complexity. The study result benefit the study related to the interactive effect on the age, topology and task complexity.
期刊論文
1.Freudentahl, D.(2001)。Age differences in the performance of information retrieval tasks。Behaviour and Information Technology，20(1)，9-22。  new window
2.Salmeron, L.、Kintsch, W.、Caas, J. J.(2006)。Reading strategies and prior knowledge in learning from hypertext。Memory & Cognition，34(5)，1157-1171。  new window
3.Lin, D. Y. M.(2004)。Evaluating older adults' retention in hypertext perusal: Impacts of presentation media as a function of text topology。Computers in Human Behavior，20，491-503。  new window
4.Lin, D. Y. M.(2003)。Hypertext for the aged: Effects of text topologies。Computers in Human Behavior，19(2)，201-209。  new window
5.Coluccia, E.、Louse, G.(2004)。Gender differences in spatial orientation: A review。Journal of Environmental Psychology，24(3)，329-340。  new window
6.Chen, C.-H.、Chang, W.-C.、Chang, W.-T.(2009)。Gender differences with regard to wayfinding strategies, navigational support design, and task difficulties for user wayfinding。Journal of Environmental Psychology，29(2)，220-226。  new window
7.Coluccia, E.、Bosco, A.、Brandimonte, M. A.(2007)。The role of visuo-spatial working memory in map drawing。Psychological Research，71，359-372。  new window
8.Kim, J.(1999)。An empirical study of navigation aids in customer interfaces。Behaviour and Information Technology，18，213-224。  new window
9.Vecchi, T.、Girelli, L.(1998)。Gender differences in visuo-spatial processing: the importance of distinguishing between passive storage and active manipulation。Acta Psychologica，99(1)，1-16。  new window
10.Zhang, Bin、Rau, Pei-Luen Patrick、Gavriel, Salvendy(2009)。Design and evaluation of smart home user interface: effects of age, tasks and intelligence level。Behaviour and Information Technology，28(3)，239-249。  new window
11.Brooke, John(2013)。SUS: A retrospective。Journal of Usability Studies，8(2)，29-40。  new window
12.Cesar, P.、Bulterman, D. C. A.、Jansen, J.(2009)。Leveraging user impact: An architecture for secondary screens usage in interactive television。Multimedia Systems，15(3)，127-142。  new window
13.Chang, W.-T.、Chen, C.-H.(2011)。The effects of topology and task complexity on digital-speech-desktop interface design and evaluation。Journal of the Society for Information Display，19(10)，700-705。  new window
14.Evans, B. J. W.、Rowlands, G.(2004)。Correctable visual impairment in older people: a major unmet need。Ophthalmic and Physiological Optics，24(3)，161-180。  new window
15.Simon, H.、Comunello, E.、Wangenheim, A. V.(2013)。Enrichment of Interactive Digital TV using Second Screen。International Journal of Computer Applications，64(22)，58-64。  new window
16.Ainley, Mary、Hidi, Suzanne、Berndorff, Dagmar(2002)。Interest, Learning, and the Psychological Processes That Mediate Their Relationship。Journal of Educational Psychology，94(3)，545-561。  new window
17.Bangor, Aaron、Kortum, Philip、Miller, James(2009)。Determining What Individual SUS Scores Mean: Adding an Adjective Rating Scale。Journal of Usability Studies，4(3)，114-123。  new window
18.Hidi, Suzanne(2001)。Interest, reading, and learning: Theoretical and practical considerations。Educational Psychology Review，13(3)，191-209。  new window
19.薛承泰(20080300)。臺灣家庭變遷與老人居住型態：現況與未未。社區發展季刊，121，47-56。new window  延伸查詢new window
會議論文
1.Chin, J. P.、Diehl, V. A.、Norman, K. L.(1988)。Development of an instrument measuring user satisfaction of the humancomputer interface。The SIGCHI Conference on Human Factors in Computing Systems。New York：ACM/SIGCHI。213-218。  new window
2.張文德、施宗豪、黃達鈞(2013)。銀髮族視力輔助介面設計評估研究。2013設計與創意加值學術研討會，玄奘大學 (會議日期: 民國102年11月15日)。新竹。  延伸查詢new window
3.張文德、張瀞方、陳遠修(2014)。網頁結構操作績效測試--以銀髮族電動代步車網頁設計為例。2014中華民國設計學會設計學術研究成果研討會--設計系譜再進化，大同大學設計學院協辦 (會議日期: 民國103年5月17日)。臺北。  延伸查詢new window
4.黃達鈞、張文德(2013)。高齡者電子字典介面設計初探。2013中華民國設計學會設計學術研究成果研討會，義守大學 (會議日期: 民國102年5月25日)。高雄。  延伸查詢new window
5.Chang, W. T.、Lin, C. L.、Huang, K. C.、Chuang, C. C.(2015)。On the influencing factors of dictionary app interface design for the elders。6th International Conference on Applied Human Factors and Ergonomics，1-6。  new window
6.Wu, C. Y.、Wu, C. F.、Chang, W. T.(2015)。On the factors of the web browsing performance for the elderly citizens。2015 International Congress on Engineering and Information，(會議日期: May 07-09)。Kyoto。  new window
研究報告
1.內政部統計處(2010)。99年平均餘命統計結果。  延伸查詢new window
2.行政院經建會(2010)。2010年至2060年臺灣人口推計。  延伸查詢new window
3.黃雪玲(1994)。人機系統中動態工作配置之研究 (計畫編號：NSC82-0115-E007-300)。  延伸查詢new window
圖書
1.Harper, R.(2003)。Inside the Smart Home。London：Springer-Verlag。  new window
2.張文德、陳建雄、Stanton, N.(2003)。消費產品之人因工程。台北：六合出版社。  延伸查詢new window
3.Gann, D.、Barlow, J.、Venables, T.(1999)。Digital futures: Making homes smarter。London：Chartered Institute of Housing。  new window
4.李玉真(2008)。97年度人口統計分析報告--高齡化社會人口分析與探討。高雄市楠梓區戶政事務所。  延伸查詢new window
5.Kieasic, C.、Allen, G. L. K.(1985)。Aging, Spatial Performance and Spatial Competence。New York：John Wiley。  new window
6.Wirtz, S.、Jakobs E. M.、Ziefle, M.(2009)。Age-Specific Usability Issues of Software Interfaces。Aachen University。  new window
其他
1.Redish, J.(2005)。Six steps to ensure a successful usability test，http://www.uie.com/articles/successfuLusability_test/。  new window
2.Nielsen, J.(2003)。Usability 101: introduction to usability，http://www.useit.com/alertbox/20030825.html。  new window
3.辰洸科技(2013)。智能居家，http://twilight-tech.com/。  延伸查詢new window
4.資策會(2011)。Google要用Android@Home達成智慧電視的願景，http://www.find.org.tw/market_info.aspx?n_ID=5563。  延伸查詢new window
5.銨茂科技(2013)。Mini-X家庭自動化控制系統，http://www.amma.com.tw/aboutus/diagnosis/diagnosis.html。  延伸查詢new window
6.優思美(2013)。Control4智慧電視系統，http://cn.control4.com/。  延伸查詢new window
圖書論文
1.Brooke, John(1986)。SUS: a "quick and dirty" usability scale。Usability Evaluation in Industry。Taylor & Francis。  new window
2.Hart, Sandra G.、Staveland, Lowell E.(1988)。Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research。Human Mental Workload。North-Holland Press。  new window
3.Hart, S. G.、Wickens, C.(1990)。Work load assessment and prediction。An Approach to Systems Integration。New York：Van Nostr and Reinhold。  new window
 
 
 
 
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