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J.(2007)。Servitization in manufacturing companies: A conceptualization, critical review, and research agenda。The 16th Annual Frontiers in Service Conference。San Francisco, CA。 | 2. | Makower, J.(2001)。The clean revolution: Technologies from the leading edge。Global Business Network Worldview Meeting。San Francisco, CA。 | 3. | Neely, A. D.、Benedetinni, Ornella、Visnjic, Ivanka(2011)。The servitization of manufacturing: Further evidence。The 18th European Operations Management Association Conference。Cambridge。 | 研究報告1. | Dachs, B.、Biege, S.、Borowiecki, M.、Lay, G.、Jäger, A.、Schartinger, D.(2012)。The servitization of European manufacturing industries。Munich:University Library of Munich。 | 2. | Toffel, M. W.(2008)。Contracting for servicizing。Cambridge:Harvard University。 | 圖書1. | Kalliokoski, P.、Andersson, G.、Salminen, V.、Hemilä, J.(2003)。BestServ feasibility study: Final report。Helsinki:Technology Industries of Finland。 | 2. | Mont, O. K.(2004)。Product-service systems: Panacea or myth。Lund:International Institute for Industrial Environmental Economics。 | 3. | Atos Consulting(2011)。Servitization in Product Companies: Creating Business Value beyond Products。Netherlands, NL:Trends Institute。 | 4. | White, A. L.、Stoughton, M.、Feng, L.(1999)。Servicizing: The Quiet Transition to Extended Product Responsibility。Boston, MA:Tellus Institute。 | 5. | Kotler, Philip、Ang, S. H.、Leong, S. M.、Tan, C. T.(2003)。Marketing management: An Asian perspective。Prentice Hall。 | 6. | Yin, Robert Kuo-Zuir(2009)。Case Study Research: Design and Methods。Sage Publications。 | 其他1. | Goedkoop, M. J.,Van Halen, C. J. G.,Te Riele, H. R. M.,Rommens, P. J. M.(1999)。Product service systems: Ecological and economic basics,https://pre-sustainability.com/legacy/download/Product_Service_Systems_main_report.pdf。 | 圖書論文1. | Davies, A. C.(2003)。Are firms moving downstream into high-value services。Service Innovation: Organizational Responses to Technological Opportunities and Market Imperatives。London:Imperial College Press。 | |