1.刁曼蓬,2017,「迪士尼會發光的夜明衣 台灣做的」,http://www.cw.com.tw/article/article.action?id=5080311,搜尋日期:2017年3月1日。
2.天下經濟論壇,2016,「興采董事長陳國欽:把廢渣變西裝,紡織也能走」,天下雜誌http://www.cw.com.tw/article/article.action?id=5074123,搜尋日期:2017年3月1日。
3.方至民,2000,企業競爭優勢,台北市:前程企業管理。
4.方雅惠,2002,「世堡紡織成環保小巨人」,遠見雜誌,第198期,https://www.gvm.com.tw/Boardcontent_9638.html,搜尋日期:2017年3月1日。
5.市場開發處,2016,「南緯實業 無縫增值,開拓新紀元」,紡織月刊,第237期。http://monthly.textiles.org.tw/01-hotnews-1.aspx?pk_no=1534,搜尋日期:2017年3月1日。
6.永續產業發產季刊,2013,「人物專訪-用心、創意、創新-專訪世堡紡織(股)公司董事長羅忠祐先生」,永續產業發產季刊,63期,頁84-88。
7.朱永光,2013,「興采實業 讓咖啡渣變機能布」,經濟日報,2013-12-17,B7,http://www.taiwanseo.org/issue/i-eco/%E8%88%88%E9%87%87%E5%AF%A6%E6%A5%AD-%E8%AE%93%E5%92%96%E5%95%A1%E6%B8%A3%E8%AE%8A%E6%A9%9F%E8%83%BD%E5%B8%83/ 。
8.朱亞蕾,2014,「S紡織-利用及時資訊分析提升品牌經營效益」,鼎新電腦成功案例,http://tw.digiwin.biz/caseListDetail_5998_11.1.2.01.html,搜尋日期:2017年3月1日。
9.余佩儒、陳信宏、溫蓓章,2010,「製造服務化發展模式:國內外個案比較」,2010年中華民國科技管理學會年會暨論文研討會,新竹:中華民國科技管理學會。(期刊: 余佩儒、陳信宏與溫蓓章(2014年)10.余佩儒、陳信宏、溫蓓章,2014a,「製造服務化發展模式之研究」,臺大管理論叢,25卷1期,頁325-354。11.余佩儒、陳信宏、溫蓓章,2014b,「以臺灣紡織業為例-探討製造業服務化之經營績效」,產業管理評論,6卷2期,頁9-30。12.吳金山、翁建發、鄭菲菲,2008,「成衣業供應鏈管理與協同商務之個案研究-以南緯紡織為例」,資訊管理學報,15卷2_S期,頁41-62。13.吳思華,2000,策略九說:策略思考的本質,台北市:臉譜。
14.吳萬益,2015,企業研究方法,五版,台北:華泰文化。
15.吳豐祥、金雅蘭、顏永森、劉憶蓁,2015,「知識管理與社群媒體對服務創新的影響之研究」,科技管理學刊,20卷2期,頁25-70。16.呂姿宜,2014,從創新服務理論探討紡織製造業服務化模式,中原大學企業管理系未出版碩士學位論文。
17.呂愛麗,2010,「寶特瓶再生成球衣,風光世足賽」,遠見雜誌,第294期,https://www.gvm.com.tw/Boardcontent_17030.html,搜尋日期:2017年3月1日。
18.李元墩、吳濟民,2004,「知識管理策略、組織核心能耐與經營績效之關係:以台灣生物科技產業為實證」,科技管理學刊,9卷2期,頁103 – 130。19.李孟純,2015a,「與時俱進永不凋謝-聚紡朝向產業分工推動互利生態鏈」,企業通,195期,頁82-87。
20.李孟純,2015b,「聚紡積木精神-穩固資訊基礎支撐多元發展」,企業通,195期,頁88-91。
21.李宗耀、吳泓怡、白忠哲、滕韋光,2010,「軟性顯示器電子產品需求與技術間關聯性分析:以教學用軟性電子書為例」,科技管理學刊,15卷3期,頁25- 61。22.李粵強,2007,「從資源基礎觀點探討台灣發展創新加值產業之經營能耐」,萬能商學學報,12期,頁163-172。
23.杜巧霞、陳信宏、吳玉瑩、李宜靜、劉亮君,2014,全球價值鏈發展對我國經貿關係之意涵,經濟部國際貿易局103年度國際經貿政策研究中心計畫(WTO 暨RTA 中心計畫)。
24.杜瑞澤、陳家豪、郭財吉、施勵行、胡憲倫、林盛隆、黃裕宸,2013,「產品服務化--企業的新永續商業模式及案例介紹」,永續產業發展,第63期,頁58-70。
25.阮泓諭,2014,「讓咖啡能喝也能「穿」」,彭博商業周刊,2014年3月28日,https://hk.finance.yahoo.com/news/%E8%AE%93%E5%92%96%E5%95%A1%E8%83%BD%E5%96%9D%E4%B9%9F%E8%83%BD%E3%80%8C%E7%A9%BF%E3%80%8D-014539438.html,搜尋日期:2017年3月1日。
26.周世宏、蔡雨軒、張孟良、洪金耀,2015,「塗料業製造服務創新之研究管理資訊計算」,4卷1期,頁92-102。27.周玲秀,2017,「加州、香港迪士尼夜間遊行 服裝MIT」,TVBS新聞,2017年1月12日,http://news.tvbs.com.tw/life/699979。
28.尚榮安譯,2001,個案研究,台北:弘智文化。Yin, Robert, K.,1994, Case Study Research. Design and Methods, Thousand Oaks, CA: Sage Publications inc.
29.林玉惠、萬鍾汶、陸大榮,2009,「製造業轉型為服務導向企業之研究:以服務科學的觀點」,科技管理學刊,14卷2期,頁59-96。30.林妤真,2004,「紡織業企業成長整合模式之探討-以南緯集團為例」,臺南女院學報,23卷1期,頁141-161。
31.林明杰、劉懿靚、莊閔越、張榕容,2015,「外部跨組織整合對主動式、回應式市場導向與新產品發展績效影響之研究」,商管科技季刊,16卷1期,頁19-45。32.林金定、嚴嘉楓、陳美花,2005,「質性研究:訪談模式與實施步驟分析」,身心障礙研究,3卷2期,頁122-136。
33.林庭瑤,2017,「塑造新世紀金縷衣:專訪南緯實業股份有限公司董事長林瑞岳」,兩岸經貿月刊,第303期,2017-03-22,頁42-44。http://www.sef.org.tw/lp.asp?CtNode=4409&CtUnit=2471&BaseDSD=7&mp=1&xq_xCat=1034220&pubfile=731313475171.jpg。
34.林錦煌、李友錚,2009,飛捷科技—服務性製造業的領航者,光華管理個案收錄庫(KMCC)。
35.邱文宏、林宏嘉、紀慧如、林建餘,2015,「製造服務化策略與演化:以百大製造業公司為例」,科接管理學刊,20卷1期,頁1-28。36.施振榮,2004,再造宏碁:開創、成長與挑戰,全新增訂版,台北:天下文化。
37.洪世章、譚丹琪、廖曉青,2007,企業成長、策略選擇與策略改變,中山管理評論,15卷1期,頁11-35。38.夏周鼎,常紫薇,2010,「應用企業資源基礎理論與組織文化建構企業併購之規劃與整合探索性研究」,臺北海洋技術學院學報,3卷1期,頁49-71。39.紡拓會,2008,環保紡織品競爭力市場現況與發展趨勢—環保標章介紹—,經濟部國際貿易局委辦。
40.紡拓會,2009,「TIS 2009 品牌系列報導-南緯實業展示綠色企業的願景及驕傲」, http://www.taipeiinstyle.com/doc/%E5%8D%97%E7%B7%AF%E6%96%B0%E8%81%9E%E7%A8%BF-%E6%A0%B8%E5%8F%AF%E7%89%88.pdf,搜尋日期:2017年3月1日。
41.紡拓會,2016,「TITAS2016展後報告」,台北紡織展,http://www.titas.tw/2017/downloadfile/TITAS%202016%20%E5%B1%95%E5%BE%8C%E5%A0%B1%E5%91%8A-%E7%B9%81%E4%B8%AD.pdf,搜尋日期:2017年3月1日。
42.紡拓會,2017,「必維國際檢驗集團(BV)推出智慧衣SmartWear測試解決方案」,紡拓會紡織品產銷知識應用服務資訊網,http://monitor.textiles.org.tw/newsdetail.aspx?id=26397
43.紡拓會市場開發處,2016,2015年台灣紡織情況暨紡織品國際經貿情勢分析,紡拓會。
44.袁延壽,2016,「S紡織股東會 總經理邱錦發:營收獲利會比去年好」,中時電子報,http://www.chinatimes.com/realtimenews/20160613002655-260410,搜尋日期:2016年12月1日。
45.袁建中、高崑銘、林慶瑋,2011,製造業服務化的問題研究研究成果報告,行政院國家科學委員會專題研究計畫成果報告。
46.張淑鈴,2006,財團法人監督與管理之研究-以政府捐助成立之經濟事務財團法人為例,國立台北大學公共行政暨政策學系碩士在職專班未發表碩士論文。
47.張淮杞,2012,製造服務化營運模式初探,台灣亞太產業分析專業協進會APIAA電子報,2012年7月25日、8月1日、8月8日,顧問專欄。http://www.apiaa.org.tw/information_show.php?pid=5&sid=14&id=334,搜尋日期:2016年7月1日。
48.張雲翔、余佩儒、陳信宏,2013,「台灣製造業服務化下企業人才需求之研究」,產業與管理論壇,15卷3期,頁29-45。49.許以頻,2013,「紡織戰將 把衣服變皮膚」,天下雜誌,第529期,http://www.cw.com.tw/article/article.action?id=5051568,搜尋日期:2017年3月1日。
50.許立佳,2014,「世堡紡織 產業知識管理脫胎換骨更見競爭力」,中時電子報,2014年3月5日,http://www.chinatimes.com/newspapers/20140305000343-260207。
51.許憲揚,2014,以資源基礎理論探討車輛製造商之製造策略,清華大學工業工程與工程管理學系工程未出版碩士論文。
52.郭怡萍、嚴萬璋,2012,「製造服務化的營運模式探討」,產業與管理論壇,14卷1期,頁81-96。53.郭國泰,2011,「產品服務化-關鍵成功因素之探索性研究」,產業與管理論壇,13卷1期,頁46-65。
54.陳木華,2009,「紡織業創新 帶動未來趨勢 鼓掌會變色的智慧成衣」,資策會,創新發現誌,2009年6月,http://mag.cnyes.com/Content/20090526/B832B4ACB7B143A98533378B971EAAAC.shtml,搜尋日期:2017年3月1日。
55.陳向明,2002,社會科學質的研究,台北:五南。
56.陳玫伶,2003,從資源基礎理論探討企業成長之動態歷程-以傳統產業之廠商為例,國立政治大學企業管理研究所未出版碩士論文。
57.陳信宏、余佩儒,2007,製造服務化:從BestServ計畫看芬蘭製造業發展策略,國家發展委員會國際經濟情勢雙週報,1640期,頁5-23。http://www.ndc.gov.tw/News_Content.aspx?n=EB43E5F253ECAEC3&sms=972A133C5582AD04&s=60C5D32CE9737B15,搜尋日期:2016年7月1日。
58.陳信宏、余佩儒,2013,製造服務化成效觀察,經濟部全球台商e焦點電子報,第240期。http://www.twbusinessnet.com/epaperArticle.do?id=236388352,搜尋日期:2016年7月1日。
59.陳信宏、溫蓓章、余佩儒,2008,台灣製造服務化的可能模式:借鏡芬蘭的政策觀點,國家發展委員會國際經濟情勢雙週報,第1667期,頁5-20。http://www.ndc.gov.tw/News_Content.aspx?n=EB43E5F253ECAEC3&sms=972A133C5582AD04&s=76DA727159B14744,搜尋日期:2016年7月1日
60.陳虹天,2011,企業轉型、高值化創新與經營績效關係之探討:臺灣電子產業之實證研究,國立臺中教育大學事業經營研究所未發表碩士論文。
61.陳家聲,2010,「政府機關創新服務樣態之探討」,研考雙月刊,34卷5期,頁30-38。
62.陳唯珍、李虹伶、徐秀如,2016,「資源理論分析藍染文化創意產業之關鍵成功因素研究-以三義卓也為例」,紡織綜合研究期刊,26卷4期,頁53-61。
63.陳筱琪、陳文良、李威德、施仁瑞,2014,「中國大陸「80後」與「80前」員工工作態度之比較研究-工作價值觀之觀點」,中原企管評論,12卷2期,頁27-50。64.陳筱琪、謝龍發、陳文良,2011,「架構不同屬性高科技企業經營品牌面臨能力落差所採取之外部合作模式」,2011臺灣管理學術研討會,台中:中興大學。
65.陳德木,2011,中小型電子製造業服務化的轉型關鍵成功因子之研究,中原大學企業管理系未出版碩士學位論文。
66.曾真真、何雍慶,2005,「以資源基礎觀點及動態能力觀點檢視企業購決策及併購績效-以金融整合為例」,管理評論,24卷3期,頁95-116。67.曾增勳,2016,「相信自己研究 聚紡防水布料霸全球」,聯合報,https://udn.com/news/story/7241/1819896,搜尋日期:2017年1月1日。
68.游筱燕,2014,「興采把咖啡渣變布料 歐美大廠搶埋單」,財訊雙周刊,464期,頁108-109。
69.游筱燕,2015,「南緯蹲馬步六年 把不鏽鋼變科技潮服,財訊雙週刊」,第490期,頁86-90,http://www.wealth.com.tw/article_in.aspx?nid=6378。
70.辜樹仁,2016a,「飛利浦 不賣燈泡 改賣『那道光』」,天下雜誌,607期,頁104-106。
71.辜樹仁,2016b,「以租代買 擁有,不需天長地久」,天下雜誌,607期,頁110-112。
72.黃俊英、陳世穎,2003,「市場基礎資產之角色:資源基礎理論觀點」,運籌研究集刊,第3期,頁43-60。73.楊迺仁,2011,製造服務化 運用ICT創造競爭力,DIGITIMES,2011-04-18,http://www.digitimes.com.tw/iot/article.asp?cat=130&id=0000228592_e7m6qoio8zru0b37iaviq,搜尋日期:2016年7月1日。
74.楊淑玲,2015,製造業服務化經營模式策略之研究—以陶瓷產業為例,中原大學企業管理系未出版碩士學位論文。
75.楊銀發,2009,以國家競爭力分析矽晶圓太陽能光電產業之兩岸競合策略,中原大學企業管理系未出版碩士學位論文。
76.經濟部工業局,2011,「從傳統紡織代工走向綠色創新品牌經營-以興采實業S.café環保科技咖啡紗為例」,100年度產業創新騰龍搶珠計畫,分項計畫「創新經營管理示範輔導及推廣宣傳」國內創新個案研析報告,主辦單位:經濟部工業局,受委託單位:中國生產力中心。
77.經濟部工業局,2014,「《興采實業》重練商標布局 護己禦敵躍國際,品牌台灣 綻放全球-2013輔導成果案例分享,品牌台灣發展計畫第二期」,頁62-69,https://www.branding-taiwan.tw/achievements/achievements_more?id=8。
78.葉懿倫,2013,「三業四化是產業結構轉型靈丹!?-從國際理論與國內發展現況來檢視製造業服務化與服務業國際化策略」,臺灣經濟研究月刊,36卷4期,頁33-40。
79.裘以嘉,2009,從製造到服務之轉型探討-以華碩、台積電及巨大機械為例,國立交通大學管理學院高階主管管理碩士學程未出版碩士學位論文。
80.資通電腦,2017,「紡織大廠南緯集團以資通BI KPI 管理模組 決策全球產銷營運」,https://www.ares.com.tw/events/BIKPI-texray-userstory,搜尋日期:2017年3月1日。
81.劉一郎,2013,製造業服務化營運模式初探,ITIS智網。http://www2.itis.org.tw/netreport/NetReport_Detail.aspx?rpno=392023311,搜尋日期:2016年7月1日。
82.劉美恩,2014,「南緯漂亮轉型 快攻高值化 環保產品」,經濟日報,2014年12月17日,http://www.tmirc.fcu.edu.tw/Home/Literature?id=1599。
83.劉繼國、李江帆,2007,「國外製造業服務化問題研究綜述」,經濟學家,2007年3期,頁119-126。
84.潘羿菁,2016,紡織結合科技 TSTA將攜手電電公會搶攻智慧商機,經濟日報,2016年10月19日,http://udndata.com/ndapp/udntag/finance/Article?origid=2033312。
85.潘淑滿,2003,質性研究:理論與應用,新北市: 心理出版社。
86.蔡政安、廖明坤,2016,「以資源基礎觀點及動態能耐觀點檢視不同情境下廠商獲取競爭優勢的策略」,管理評論, 35卷1期,頁47-72。87.衛萬里,2007,應用分析網路程序法選擇最佳產品設計方案之決策分析模式,國立臺灣科技大學設計研究所未發表碩士論文。
88.鄧凱元,2016,「桃園『三明治布』織出維多莉亞的祕密」,天下雜誌,592期,頁59-62。
89.賴宜君,2013,「企業內部組織文化在三業四化變革下的挑戰-以製造業服務化為例」,臺灣經濟研究月刊,36卷4期,頁26-32。
90.賴昭賢,2010,資源再利用產業如何進行製造業服務化之研究—以某爐石粉資源化廠為例,國立中山大學管理學院高階經營碩士學程在職專班未發表碩士論文。
91.勵心如,2016,「智慧衣 讓老牌紡織廠華麗轉身」,旺報,2016年10月23日,http://monthly.textiles.org.tw/01-hotnews-1.aspx?pk_no=1534
92.薛榮棠、薛昭義,2008,「以核心能耐打造以人為本的服務品牌-百略醫學科技」,資訊管理學報,15卷2_S期,頁149-165。93.謝明玲,2015,「優衣庫熱銷三億件發熱衣的祕密推手」,天下雜誌,585期,頁52-58。
94.謝臥龍,1997,「優良國中教師特質之懷德分析」,教育研究資訊,5卷3期,頁14-28。
95.謝游麟,2014,「論國軍組織變革之發展與因應」,國防雜誌,29卷2期,頁1-20。
96.顏孟賢、謝伯欣、林亭汝,2013,「台灣數位內容產業之關鍵發展因素研究:以數位遊戲為例」,科技管理學刊,18卷4期,頁1-27。97.蘇芳霈、賴奎魁,2011,「由專利家族觀點探討核心技術能耐的建構」,商略學報,3卷2期,頁67-79。98.顧志遠、薄榮薇,2007,服務業系統設計與作業系統,台北:華泰文化。
99.IEK,2016,2016十大ICT產業關鍵議題,工研院產業經濟與趨勢研究中心電子組https://www.itri.org.tw/chi/Content/NewsLetter/contents.aspx?&SiteID=1&MmmID=620605426331276153&MSID=707246230323432252&PageID=1#,搜尋日期:2016年7月1日。
100.Aaker, D.A., 1989, Managing Assets and Skills:The Key to a Sustainable Competitive Advantage, California Management Review, Winter 1989: 91-106.
101.Abbas (Behrad) Mirafshar, 2012, Crowdsourcing: Using Open Modes of Collaboration for Product-Service System nnovation. Sweden: School of Engineering Blekinge Institute of Technology Karlskrona.
102.Ahamed, Z., Inohara, T., Kamoshida, A., 2013, The Servitization of Manufacturing: An Empirical Case Study of IBM Corporation, International Journal of Business Administration, 4(2): 18-26.
103.Albert, Q., Evelina, B., 2011, The Impact of ICT Use in Competitive Advantage in SME-s Within Service Sector in Albania, Journal of Information Technology and Economic Development, 2(1): 9-19.
104.Alter, S.,2008, Service System Fundamentals: Work System, Value Chain, and Life Cycle, IBM Systems Journal, 47(1): 71–85.
105.Amit, R., Schoemaker P. J. H, 1993, Strategic Assets and Organizational Rent, Strategic Management Journal, 14(1): 33-46.
106.Araujo, L., Spring, M., 2006, Services, Products, and the Institutional Structure of Production, Industrial Marketing Management, 35(7): 797-805.
107.Arend, R. J., Levesque M., 2011, Is the Resource-based View a Practical Oorganizational Theory? Organization Science, 21(4): 913-930.
108.Babbie, E. R. C., 1998, The Practice of Social Research, Belmont, CA: Wadsworth Pub Co.
109.Baines, T. S., Lightfoot, H. W., Benedettini, O., Kay, J. M., 2009, The Servitization of Manufacturing: A Review of Literature and Reflection on Future Challenge, Journal of Manufacturing Technology Management, 20 (5): 547-567.
110.Baines, T., Lightfoot, H., Evans, S., Neely, A., Greenough, R., Peppard, J., Roy, R., Shehab, E., Braganza, A., Tiwari, A., Alcock, J., Angus, J., Bastl, M., Cousens, A., Irving, P., Johnson, M., Kingston, J., Lockett, H., Martinez, V., Michele, P., 2007, State-of-the-art in Product-Service Systems, Proceedings of the Institution of Mechanical Engineers, Part B, Journal of Engineering Manufacture, 221(10): 1543-1552.
111.Bakar, L., Abu, J., Ahmad H., 2010, Assessing the Relationship between Firm Resources and Product Innovation Performance: A Resource-based View, Business Process Management Journal, 16(3): 420-435.
112.Barney, J. B., 1991, Firm Resources and Sustained Competitive Advantage, Journal of Management, 17(1): 99-120.
113.Barney, J.B., Mackey, T.B., 2005, Testing resource-based theory, in Ketchen, D.J., Bergh, D.D. (Eds.), Strategy and Management, 2, Elsevier, Greenwich, CT, pp. 1-13
114.Berg, B. L., 1998, Qualitative Research Methods for the Social Sciences, Boston: Allyn and Bacon.
115.Bettencourt, L. A., 2010, Service innovation: How to go from customer needs to breakthrough services, New York: McGraw-Hill.
116.Bettencourt, L. A., Brown, S. W., Sirianni, N. J., 2013, The Secret to True Service innovation, Business Horizons , 56(1):13-22.
117.Bryman, A., 1988, Quantity and Quality in Social Research, Australian: Unwin Hyman.
118.Chae, B.K., 2012, An Evolutionary Framework for Service Innovation: Insights of Complexity Theory for Service Science, International Journal of Production Economics, 135(2): 813-822.
119.Chase, R., Garvin, D., 1989, The Service Factory, Harvard Business Review, 89(4): 61-69.
120.Chesbrough, H., 2011, Open Services Innovation: Rethinking Your Business to Compete and Grow in a New Era. San Francisco: Jossey-Bass.
121.Chesbrough, H., Spohrer, J., 2006, A Research Manifesto for Services Science, Communications of the ACM, 49(7): 35-40.
122.Chiles, T.H., Tuggle, C., McMullen, J., Bierman, L., Greening, D., 2010, Dynamic Creation: Extending the Radical Austrian Approach to Entrepreneurship, Organization Studies, 31(1): 7-46.
123.Christensen, C.M., Cook, S., Hall, T., 2005, Marketing Malpractice: The Cause and the Cure, Harvard Business Review, 83(12): 74-83.
124.Christensen, C.M., Horn, M.B., Caldera, L., Soares, L., 2011, Disrupting College: How Disruptive Innovation Can Deliver Quality and Affordability to Postsecondary Education. Innosight Institute, Centre for American Progress.
125.Coase, R.H., 1937, The Nature of the Firm, Economica, New Series, 4(16): 386-405.
126.Cohen, Cull, Lee & Willen (2000)
127.Cohen, M., Cull, C., Lee, H., Willen, D., 2000, Saturn’s supply-chain innovation: high value in after-sales service, Sloan management review, 41(4): 93-101.
128.Collis, D.J., Montgomery, C.A., 1995, Competing on Resource Strategy in the 1990s, Harvard Business Review, 73: 118-128.
129.Collis, D.J., Montgomery, C.A., 1997, Corporate Strategy:Resources and the Scope of the Firm, Chicago:IRWIN.
130.Cova, B., Salle, R., 2008, Marketing Solutions in Accordance with the S-D Logic: Co-Creating Value with Customer Network Actors, Industrial Marketing Management, 37(3): 270-277.
131.Coyne, K.P., 1986, Sustainable Competitive Advantage – What It Is, What It Isn’t, Business Horzons, 29: 54-61.
132.Daft, R. L., 1978, A Dual-Core Model of Organizational Innovation, The Academy of Management Journal, 21(2): 193-210.
133.Dalkey, N. C., Helmer, O., 1963, An experimental application of the Delphi method to the use of experts, Management Science,9(3): 458-467.
134.Danjum, I., Rasli, A., 2012, Imperatives of Service Innovation and Service Quality for CustomerSatisfaction: Perspective on Higher Education, Procedia-Social and Behavioral Sciences, 40: 347-352.
135.Davies, A., 2003, Are Firms Moving Downstream into High-value Services? In Tidd, J., and Hull, F. M. (Eds.), Service Innovation: Organizational Responses to Technological Opportunities & Market Imperatives, Series on Technology Management: 321-340. London, UK: Imperial College Press.
136.Davies, A., 2004, Moving Base into High-value Integrated Solutions: A Value Stream Approach, Industrial and Corporate Change, 13(5): 727-756.
137.Davies, A., Brady, T., Hobday, M., 2006, Charting a Path Toward Integrated Solutions, MIT Sloan Management Review, 47(3): 39-48.
138.Davies, A., Brady, T., Hobday, M., 2007, Organizing for Solutions: Systems Seller vs. Systems Integrator, Industrial Marketing Management, 36(2): 183-193.
139.Day, G. S., Schoemaker, P. J. H., 2005, Scanning the Periphery, Harvard Business Review, 83(11): 135-148.
140.den Hertog, P., 2000, Knowledge-Intensive Business Services as Co-producers of Innovation, International Journal of Innovation Management, 4(4): 491-528.
141.den Hertog, P., Bilderbeek, R., 1999, Conceptualizing Service Innovation and Service Innovation Patterns. Research Programme on Innovation in Services (SIID) for the Ministry of Economic Affairs, Dialogic, Utrecht.
142.den Hertog, P., van der Aa, W., de Jong, M. W., 2010, Capabilities for Managing Service Innovation: Towards A Conceptual Framework, Journal of Service Management, 21(4): 490-514.
143.Desmet, S., Van Dierdonck, R., Van Looy, B., 2003, Servitization: Or why services management is relevant for manufacturing environments, In Bart, V. L., Roland, V. D., Paul, G., (Eds.), Services Management: An Integrated Approach: 430- 442. Harlow, UK: Pearson Education.
144.Drejer, I., 2004, Identifying Innovation in Surveys of Services: A Schumpeterian Perspective, Research Policy, 33(3): 551-562.
145.Eisenhardt, K. M., 1989, Building theories from case study research, Academy of Management Review, 14(4): 532-550.
146.Eisenhardt, K.M., Martin, J.A., 2000, Dynamic Capabilities: What are they? Strategic Management Journal, 21(10/11): 1105-1121.
147.Eliasmith, C., 2002, Tacit Knowledge, Dictionary of Philosophy of Mind. https://sites.google.com/site/minddict/knowledge-tacit. Accessed July 1, 2016.
148.Fichman, R. G., 2001, The role of aggregation in the measurement of information technology-related organizational innovation, Minformation systems Quarterly, 25(4): 427-455.
149.Fitzsimmons, J., Fitzsimmons, M., 2008, Service Management: Operations, Strategy, Information Technology. NY: McGraw-Hill.
150.Fontana, A., Frey, J. H., 1998, Interviewing: The art of science”, In N. K. Denzing & Y. S. Lincoln (Eds.), Collecting and Interpreting Qualitative Materials, London: Sage Publications.
151.Gallouj, F., Weinstein, O., 1997, Innovation in Services, Research Policy, 26(4-5): 537-556.
152.Gebauer, H., Fleisch, E., Friedli, T., 2005, Overcoming the Service Paradox in Manufacturing Companies, European Management Journal, 23(1): 14-26.
153.Goedkoop, M., van Halen, C., te Riele, H., Rommens, P., 1999, Product Service Systems, Ecological and Economic Basics. Dutch, NL: Ministries of Environment and Economic Affairs.
154.Grant, R.M., 1991, The Resource-Based Theory of Cornpetitive Advantage Irnplications for Strategy Formulation, California Managernent Review, 33( spring): 114-135.
155.Gummesson, E., 1995, Relationship Marketing: Its Role in the Service Economy. In Glynn, W. J., Barnes, J. G., (Eds.), Understanding services management: 244-268, NY: Wiley.
156.Habbershon, T. G., Williams, M.L., 1999, A Resource-Based Framework for Assessing the Strategic Advantages of Family Firms, Family Business Review, 12 (1): 1-25.
157.Hamel, G., Prahalad, C.K., 1994, Competing for the Future:Breakthrough Strategies for Seizing Control of Your Industry and Creating the Markets of Tomorrow, MA: Harvard Business School Press.
158.Hartman, A., 1981, Reaching Consensus Using the Delphi Technique, Eduction Leadership, 38(6): 495-497.
159.Homburg, C., Garbe, B, 1999, Towards an Improved Understanding of Industrial Services:Quality Dimensions and Their Impact on Buyer-Seller Relationships, Journal of Business-to-Business Marketing, 6(2): 39-71.
160.Howells, J., 2004, Innovation, Consumption and Services: Encapsulation and the Combinatorial Role of Services, The Service Industries Journal, 24(1): 19-36.
161.Kalliokoski, P., Andersson, G., Salminen, V., Hemilä, J, 2003, BestServ Feasibility Study. Helsinki: Technology Industries of Finland.
162.Karim, S., Mitchell, W., 2000, Path-dependence and Path-breaking Change: Reconfiguring Business Resources Following Acquisition in the US Medical Sector 1978-1995, Strategic Management Journal, 21(10/11): 1017-1041.
163.Kotler, P., 2003, Marketing Management. NJ: Prentice Hall.
164.Kotler, P., Haider, D. H., Rein, I., 1993, Marketing Places: Attracting Investment, Industry, and Tourism to Cities, States, and Nation. NY: A Division of Simon & Schuster, The Free Press.
165.Lado, A., Boyd, N., Wright, P., 1992, A Competency- Based Model of Sustainable Competitive Advantage: Toward a Conceptual Integration, Journal of Management, 18(1): 77-91.
166.Lavy, A., Merry, U., 1988, Organizational Transformation: Revitalizing Organization for a Competitive World. Wiley: Jessey-Bass Inc.
167.Leo, D., 1994, Understanding the Roots of Your Competitive Advantage from Product/Market Competition to Competition as a Multiple-Layer Game, Competence-Based Competition, 16(2): 35-55.
168.Leonard‐Barton, D., 1992, Core Capabilities and Core Rigidities: A Paradox in Managing New Product Development, Strategic Management Journal, 13(S1): 111-125.
169.Linstone, H. A., 1978, Hand book of Future Research, London: Greenwood Press.
170.Loasby, B. J., 1998, The Organisation of Capabilities, Journal of Economic Behavior & Organization, 35(2): 139-160.
171.Love, P. E. D., Irani Z., 2004, An Exploratory Study of Information Technology Evaluation and Benefits Management Practices of SMEs in the Construction Industry”, Information & Management, 42(1): 227-242.
172.Mahoney, J.T., Pandian, J.R., 1992, The resource-based view of the firm within the conversation of strategic management. Strategic Management Journal, 13(5): 363-380.
173.Makower, J., 2001, The clean revolution: Technologies from the leading edge, Global Business Network Worldview meeting, California.
174.Marceau, J., Cook, N., Dalton, B., Wixted, B., 2002, Selling Solutions: Emerging Patterns of Product-Service Linkage in the Australian Economy. Australian Expert Group in Industry Studies (AEGIS), University of Western Sydney, Parramatta.
175.Marshell, C., Rossman, G., 1989, Designing Qualitative Research, Newbury: Sage Publication.
176.Mathieu, V., 2001, Product Services: From a Service Supporting the Product to a Service Supporting the Client, Journal of Business & Industrial Marketing, 36(1): 39-58.
177.Mattsson, L. -G., 1973, Systems Selling as a Strategy on Industrial Markets, Industrial Marketing Management, 3(2): 107-120.
178.Michel, S., Brown, S. W., Gallan, A. S., 2008, Service-Logic Innovations: How to Innovate Customers, Not Products, California Management Review, 50(3): 49-65.
179.Miller, D., Hope, Q., Eisenstat, R., Foote, N., Galbraith, J., 2002, The Problem of Solutions: Balancing Clients and Capabilities, Business Horizons, 45(2): 3-12.
180.Mont, O., 2002, Clarifying the Concept of Product-Service System, Journal of Cleaner Production, 10(3): 237-245.
181.Mont, O., 2004, Product-Service Systems: Panacea or Myth? Unpublished Ph.D. Thesis, Sweden: Lund University, International Institute for Industrial Environmental Economics.
182.Neely, A., 2007, The Servitization of Manufacturing: an Analysis of Global Trends. The 14th European Operations Management Association Conference, Ankara, Turkey.
183.Neely, A., 2008, Exploring the Financial Consequences of the Servitization of Manufacturing, Operations Management Research, 1(2): 103-118.
184.Neely, A., 2009, The Servitization of Manufacturing: an Analysis of Global Trends. UNIVERSITY OF CAMBRIDGE, U.K.
185.Nelson, R.R., 1991, Why do firms differ, and how does it matter? Strategic Management Journal, 12(Winter): 61-74.
186.Nieswoadomy, R. M., 1993, Foundations of Nursing Research, Norwalk, CT: Appleton and Lange.
187.Oliva, R., Kallenberg, R., 2003, Managing the Transition from Products to Services, International Journal of Service Industry Management, 14(2): 160-172.
188.Ordanini, A., Maglio, P., 2009, Market Orientation, Internal Process, and External Networks: A Qualitative Comparative Analysis of Key Decisional Alternatives in the New Service Development, Decision Sciences, 40(3): 601-625.
189.Penrose, E. T., 1959, The Theory of the Growth of the Firm, Oxford University Press.
190.Peteraf, M. A., 1993, The Cornerstones of Competitive Advantage: A Resource-Based View, Strategic Management Journal, 14(3): 179-191.
191.Pierce, J. L., Delbecq, A. L., 1977, Organization Structure, Individual Attitudes and Innovation, Academy of Management Review, 2(1): 26-37.
192.Porter, M. E., 1985, The Competitive Advantage: Creating and Sustaining Superior Performance, NY: Free Press.
193.Quinn, J. B., Dooley, T. L., Paquette., P. C., 1990, Beyond Products: Services-Based strategy, Harvard Business Review, 68(2):58-60, 64-6, 68.
194.Raddats, C., Easingwood, C., 2010, Services Growth Options for B2B Product-Centric Businesses, Industrial Marketing Management, 39(8): 1334-1345.
195.Reinartz, W. Ulaga, W., 2008, How to Sell Services More Profitably, Harvard Business Review, 86(6):90-96, 129.
196.Reiskin, E. D., White, A. L., Johnson, K. J., Votta, T. J., 2000, Servicizing the Chemical Supply Chain, Journal of Industrial Ecology, 3(2-3): 19-31.
197.Ren, G., Gregory, M., 2007, Servitization in Manufacturing Companies: A Conceptualization, Critical Review and Research Agenda, 16th Annual Frontiers in Service Conference, San Francisco, USA:CA.
198.Ren, G., Gregory, M. J., 2007, Servitization in Manufacturing Companies: A Conceptualization, Critical Review, and Research Agenda. 16th Annual Frontiers in Service Conference, San Francisco, California, USA.
199.Salonen, A., 2011, Service Transition Strategies of Industrial Manufacturers, Industrial Marketing Management, 40(5): 683-690.
200.Sawhney, M., Wolcott, R. C., Arroniz, I., 2006, The 12 Different Ways for Companies to Innovate, MIT Sloan Management Review, 47(3): 75-81.
201.Sheehan, J., 2006, Understanding Service Sector Innovation, Communications of the ACM, 49(7): 42-47.
202.Sirmon, D. G., Hitt, M. A., 2003, Managing resources: Linking unique resources, management and wealth creation in family firms, Entrepreneurship Theory and Practice, 27(4): 339–358.
203.Spring, M., Araujo, L., 2013, Beyond the Service Factory: Service Innovation in Manufacturing Supply Networks, Industrial Marketing Management, 42(1): 59-70.
204.Stainback R.; Stainback, W., 1984, Broadening the Research Perspective in Special Education, Exceptional Children, 50(5): 400-408.
205.Tampoe, M., 1994, Exploiting the Core Competitive of Your Organization, Long Range Planning, 27(4): 66-77.
206.Teece, D. J., Pisano, G., Shuen, A., 1990, Firm Capabilities, Resources and the Concept of Strategy. Consortium on Competitiveness and Cooperation Working Paper, University of California at Berkeley, Center for Research in Management, Berkeley, C. A.
207.Teece, D.J., 2007, Explicating Dynamic Capabilities: The Nature and Micro-foundations of (Sustainable) Enterprise Performance, Strategic Management Journal, 28(13): 1319-1350.
208.Teece, D.J., Pisano, G., Shuen, A., 1997, Dynamic Capabilities and Strategic Management, Strategic Management Journal, 18(7): 509-533.
209.Toffel, M. W., 2008, Contracting for Servicizing. Working paper no. 08-063, Harvard University, Cambridge, USA.
210.Tutty, M. L., Rothery, M., Grinnell, R. M., 1996, Qualitative Research for Social Works, London: Allyn and Bacom.
211.Ulwick, A.W., Bettencourt, L.A., 2008, Giving Customers a Fair Hearing, MIT Sloan Management Review, 49(3): 62-68.
212.University of Cambridge, 2008, Succeeding through service innovation: A service perspective for education, research, business and government. United Kingdom: University of Cambridge Institute for Manufacturing and International Business Machines Corporations.
213.Vandermerwe, S., Rada, J., 1988, Servitization of Business: Adding Value by Adding Services, European Management Journal, 6(4): 314-324.
214.Varblane, U., Dyker, D., Tamm, D., 2007, How to Improve the National Innovation Systems of Catching-Up Economies? Trames Journal of the Humanities and Social Sciences, 11(2): 106-123.
215.Vargo, S.L., Lusch, R.F., 2004, Evolving to A New Dominant Logic for Marketing, Journal of Marketing, 68(1): 1-17.
216.Venkatraman, N., 1994, IT-Enabled Business Transformation: From Automation to Business Scope Redefinition, Sloan Management Review, 35(2): 73-87.
217.Verdin, P. J., Williamson, P. J., 1992, Core competence, competitive advantage and industry structure, Mimeo, INSEAD, November.
218.Vernette, E., Hamdi-Kidar, L., 2013, Co-Creation With Consumers: Who Has the Competence and Wants to Cooperate? International Journal of Market Research, 55(4): 539-561.
219.Voss, C.A., Hsuan, J., 2009, Service Architecture and Modularity, Decision Sciences, 40(3): 541-569.
220.Wernerfelt, B., 1984, A Resource-Based View of the Firm, Strategic Management Journal, 5(2): 171-180.
221.White, A. L., Stoughton, M., Feng, L., 1999, Servicizing: The Quiet Transition to Extended Product Responsibility, U.S. Environmental Protection Agency Office of Solid Waste.
222.Williamson, O.E., 1985, The economic institutions of capitalism : firms, markets, relational contracting, New York : Free Press, 1st ed.
223.Wilson, C., 2012, The Integrated Propulsion Strategy Theory: A Resources, Capabilities and Industrial Organization, Journal of Management Policy & Practice, 13(5): 159-171.
224.Windahl, C., Lakemond, N., 2006, Developing Integrated Solutions: The Importance of Relationships Within the Network, Industrial Marketing Management, 35(7): 806-818.
225.Wise, R., Baumgartner, P., 1999, Go downstream: The New Profit Imperative in Manufacturing, Harvard Business Review, 77(5): 133-141.
226.Zeithaml, V.A., Bolton, R.N., Deighton, J., Keinigham, T.L., Lemon, K.N., Petersen, J.A., 2006, Forward-Looking Focus: Can Firms Have Adaptive Foresight? Journal of Service Research, 9(2): 168-183.