一、中文部分
李沿儒、謝碧鳳、蔡慧姿(2012)。中小型企業服務創新、吸收能力、知識管理及 組織績效之因果關係。中小企業發展季刊，23，1-22。
吳思華(1994)。產業合作網路體系的建構與維持－產業經理機制三探。第三屆產業管理研討會論文集，輔仁大學。
吳思華(1996)。策略九說-策略思考的本質。台北：麥田。
吳萬益、吳志正(1996)。台美日企業在台灣及大陸企業經營環境及競爭策略之研究。臺大管理論叢，7(1)，49-84。
林俊宏、龐寶璽、鄭晉昌(2006)。支持性組織氣候對訓練移轉的直接效果與間接效果之差異性探討。東吳經濟商學學報，55，1-34。
林玉惠、萬鍾汶、陸大榮(2009)。製造業轉型為服務導向企業之研究：以服務科學的觀點。科技管理學刊，14(2)，59-96。
林怡君(2012)。製造業服務化的發展趨勢。台灣經濟研究月刊，34(6)，108-113。
邱瑜瑾(1999)。臺中市非營利組織資源網絡連結分析－社會網絡取向。國立政治大學社會學報，29，117-165。
周東山 ( 1997 )。教育測量與統計，台北市：五南圖書出版。
陳東升(1993)。組織間關係的理論探討。社會科學論叢，41，31-61。
陳信宏(2004)。研發國際化與地主國區位優勢: 旗艦級跨國企業在兩岸研發中心之比較。台灣管理學刊，4(3)，289-316。
陳建成 陳建佑(2010) 組織文化 服務創新與經營績效關係之研究 – 以台灣營造業為例。中華管理評論，13(4)，1-21。
曾紀幸(1998)。多國企業之網絡關係及其管理機制-以台灣飛利浦公司為例。中山管理評論，6(3)，949-966。
黃營杉、齊德彰(2004)。服務業內部行銷、企業文化、工作滿足與經營績效間關聯性之研究－以台灣國際觀光旅館為例。管理與系統，11(4)，485-507。
葉惠娟(2010)。製造業轉型升級計劃-製造業服務篇：製造服務化之產品與服務創新實作。引用時間：2014年3月2日。出處：http://www.dsc.com.tw/event/WB001635/2F/WB001675/WB00167501
.htm
葉懿倫( 2010)。善用製造業既有優勢發展我國服務業之可能模式、效益與政策規畫。經濟部工業局委託計畫。
葉懿倫(2013)。三業四化是產業結構轉型靈丹！？－從國際理論與國內發展現況來檢視製造業服務化與服務業國際化策略。臺灣經濟研究月刊，36(4)，33-40。
劉孟俊、陳信宏(2007)。跨國研發網路與研發國際化：海外子公司的分析觀點。臺大管理論叢，18(1)，211-238。
劉家瑜(2012a)。台商製造業服務化優化產業競爭力：創新服務成企業決勝關鍵。貿易雜誌，252，10-15。
劉家瑜(2012b)。台商經營新思維：服務化全面提升產業價值。貿易雜誌，252，24-29。
鄭祥麟、黃北豪、蔡敦浩(2006)。從產業生態觀點構形中小企業國際化之行為：類型學取向—以投資越南的四個製造業為例。中山管理評論，14(1)，109-159。
賴仕葆、王秉鈞、黃佑安(1997)。創新能力與新產品研發過程關係之研究。1997 年科技管理研討會論文集。
賴宜君(2013)。企業內部組織文化在三業四化變革下的挑戰-以製造業服務化為例。台灣經濟研究月刊，36(4)，26-32。
蕭代基、陳信宏(2009)。全球產業科技競合與價值創造之創新政策計畫(後續擴充第2期) - 台灣製造服務化可能模式、效益與策略。台灣
製造服務化可能模式、效益與策略。中華經濟研究院。委託單位：經濟部。http://www.cier.edu.tw/sp.asp?xdurl=publish/web/plan_content.asp&ct
Node=99&tp=0986C


二、英文部分
Aaker, D.A. (1988). Strategy Market Management.(2nd ed.) New York: John Wiley & Sons, Inc.
Anderson, J.C., and Gerbing, D.W. (1988). Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach. Psychological Bulletin, 103(3), 411-423.
Atuahene-Gima, K. (1996). Marketing Orientation and Innovation. Journal of Business Research, 35, 93-103.
Baker, W.E. (1992). The network organization in theory and practice. In N. Noria, & R. G. Eccles(eds.). Networks and organizations: Structure, form, and action. Boston: Harvard Business School Press.
Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17, 99-120.
Bergin-Seers, S., and Jago, L. (2007). Performance measurement in small motels in Australia. Tourism & Hospitality Research, 7(2), 144-155.
Beta, F. (1993). Strategy Technology Management, New York: McGraw-Hill.
Blau, J.R., and Alba, R.D. (1982). Empowering nets of participation.Administrative Science Quarterly, 27, 363-78.
Bourgeois III, L.J. (1981). On the Measurement of Organizational Slack. Academy of Management Review, 6(1), 29-39.
Bromiley, P. (1991). Testing a causal model of corporate risk-taking and performance. Academy of Management Journal, 34(1), 37-59.
Cantwell, J. (1989). Technological innovation and multinational corporations. Oxford: Basil Blackwell.
Cantwell, J., and Santangelo, G.D. (1999). The Frontier of International Technology Networks: Sourcing Abroad the Most Highly Tacit Capabilities. Information Economics and Policy, 11(1), 101-123.
Chakravarthy, B. (1986). Measuring strategic performance. Strategic Management Journal, 7(5), 437-458.
Chang, S.C., and Lee, M.S. (2007). The Effects of Organizational Culture and Knowledge Management Mechanisms on Organizational Innovation: An Empirical Study in Taiwan. The Business Review, 7(1), 295-301.
Chen, H., and Chen, T.J. (1998). Network Linkage and Location Choice in Foreign Direct Investment. Journal of International Business Studies, 29(3), 445-467.
Chen, C.F., and Chen, F.S. (2010). Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists. Tourism Management, 31(1), 29-35.
Cheng, J.L.C. and Kessner, I.F. (1997). Organizational Slack and Responses to Environmental Shifts: The Impact of Resource Allocation Patterns. Journal of Management, 23, 1-18.
Chiarvesio, M. Eleonora, M., and Micelli, S. (2010). Global Value Chains and Open Networks: the Case of Italian Industrial Districts. European Planning Studies, 18(3), 333-350.
Chung, W., and Yeaple, S. (2008). International Knowledge Sourcing: Evidence from U.S. Firms Expanding Abroad. Strategic Management Journal, 29(11), 1207-1224.
Contractor, F.J., Kundu, S.K., and Hsu, C.C. (2003). A Three-Stage Theory of International Expansion: The Link between Multinatinality and Performance in the Service Sector. Journal of International Business Studies, 34(1), 5-18.
Cronin, J.J., Brady, M.K., and Hult, G.T.M (2000). Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of Retailing, 76(2), 193-218.
Cyert, R.M., and March, J.G. (1963). The Behavioral Theory of the Firm, Englewood Cliffs, NJ: Prentice-Hall.
Dalton, G. (1999). Globalization- Global Gravity. Information Week, 18.
Damanpour, F. (1991). Organizational innovation: A Meta-Analysis effect of Determents and Moderators. Academy of Management Journal, 34(3), 555-591.
Daniel, E., and Storey, C. (1997). On-Line banking: Strategic and management challenges. Long Range Planning, 30(6), 890-898.
Daniels, J.D., and Bracker, J. (1989). Profit Performance: Do Foreign Operations Make a Difference ? Management International Review, 29, 46-55.
Day, G.S. and Wensley, R. (1988). Assessing advantage: a framework for diagnosing competitive superiority, Journal of Marketing, 52, 1-20.
Dequette, D.J., and Stowe, A.M. (1993). A performance measurement model for the office of inspector general. Government Accountants, 42(2), 27-50.
Deresky, H. (1994). International Management : Managing Across Borders and Cultures, Harper Collins College Publishers, U.S.A.
Dess, G.G., and Beard, D.W. (1984). Dimensions of Organizational Task Environments. Administrative Science Quarterly, 29, 52-73.
Dimmick, D.E., and Murray, V.V. (1978). Correlates of Substantive Policy Decisions in Organizations: The Case of Human Resource Management. Academy of Management Journal, 21, 611-623.
DIGITIMES(2012). 製造服務化 生產國際化 研製一體化的製造業e化趨勢http://www.digitimes.com.tw/tw/iac/shwnws.asp?cnlid=19&cat=10&cat1=15&id=0000300555_MPK6J63K4AY2ZF6SXDEI5#ixzz2y7Wo9O92
Dornier, P., Ernst, R., Fender, M., and Kouvellis, P. (1998). Global Operations and Logistics, New York: John Wiley and Son.
Drejer, I. (2004). Identifying innovation in surveys of services: A Schumpeterian perspective. Research Policy, 33(3), 551-562.
Dubois, A., and Hakansson, H. (1997). Relationships as activity links. In M. Ebers (ed.). The formation of inter-organization networks. pp.43-65. New York: Oxford University Press.
Duncan, R. (1972). Characteristics of Organizational Environments and Perceived Environmental Uncertainty. Administrative Science Quarterly, 17(3), 313-327.
Dunning, J.H. (1980). Towards an eclectic theory of international production: some empirical tests. Journal of International Business Studies, 11(1), 9-31.
Dunning, J.H. (1988). The Eclectic Paradigm of International Production: A Restatement and Some Possible Extensions. Journal of International Business Studies, 19, 1-31.
Dwyer, F.R., Schurr, P.H., and Oh, S. (1987). Developing buyer-seller relationships. Journal of Marketing, 51, 11-27.
Ebers, M. (1997). Explaining inter-organizational network formation. In M. Ebers (ed.). The formation of inter-organization networks. pp.3-38. New York: Oxford University Press.
Fenwick, I., and Amine, L. (1979). Export performance and export policy: Evidence from the UK Clothing Industry. Journal of the Operational Research Society, 30(8), 47-54.
Ford, D. (1980). The development of buyer-seller relationships in industrial markets. European Journal of Marketing, 5(6), 339-54.
Fornell, C., and Larcker, D.F. (1981). Structural equation models with unobservable variables and measurement error: algebra and statistics. Journal of Marketing Researcher, 18(3), 382-388.
Freeman, L.C. (1979). Centrality in social networks conceptual clarification. Social Networks, 1, 215-239.
Gatignon, H., and Xuereb, J.M. (1997). Strategic Orientation of the Firm and New Product Performance. Journal of Marketing Research, 34 (February), 77-90.
Geiger, S.W., and Cashen, L. (2002). A multidimensional examination of slack & its impact on innovation. Journal of Managerial Issues, 14, 68-84.
Gemünden, H.G., Ritter, T., and Heydebreck, P. (1996). Network configuration and innovation success: An empirical analysis in German high-tech industries. International Journal of Research in Marketing,13, 449-462.
Geringer, L.M., Beamish, P.W. and Dacosta, R.C. (1989). Diversification strategy and internationalization: Implications for MNE performance. Strategic Management Journal, 10(2), 109-119.
Gomes, L.K., and Ramaswamy, K. (1999). An empirical examination of the form of the relationship between multinationality and performance. Journal of International Business Studies, 30(1), 173-188.
Gomez-Condea, J., Lopez-Valeiras, E., Ripoll-Feliú, V. M., and Gonzalez-Sanchez, M. B. (2013). The mediator and moderator effects of internationalization on the relationship between management control systems and commitment to innovation.Revistade Contabilidad, 16(1), 53-65.
Granovetter, M.S. (1985). Economic action and social structure: the problem of embedded edition. American Journal of Sociology, 91, November, 481-510.
Granovetter, M.S. (1992). Networks and organizations: problems of explanation in economic sociology”, in Nohria, N and Eccles, R.G. (Eds), Networks and Organisations: Structure, Form and Action, Harvard Business School Press, Boston, MA.
Grant, R.M. (1987). Multinationality and Performance among British Manufacturing Companies. Journal of International Business Studies, 18, 79-89.
Grant, R.M. (1991). The Resource-based Theory of Competitive Advantage: Implications for Strategy Formulation. California Management Review, 33(3), 114-135.
Greenley, G.E. and Oktemgil, M. (1998). A Comparison of Slack Resources in High and Low Performing British Companies. Journal of Management Studies, 35, 377-398.
Gupta, A.K. and Govindarajan, V. (2000). Knowledge Flows within Multinational Corporations. Strategic Management Journal, 21(4), 473-496.
Han, J.K., Kim, N., and Srivastava, R.K. (1998). Marketing Orientation and Organizational Performance: Is Innovation a Missing Link? Journal of Marketing, 62 (October), 30-45.
Han, K.C., Lee, S.H., and Suk, D.Y.(1998). Multinationality and firm performance. Multinational Business Review, 6(2), 63-70.
Hellman, P. (1996). The Internationalization of Finish Financial Service Companies. International Business Review, 5, 191-208.
Hemmert, M. (2004). The Impact of Internationalization on the Technology Sourcing Performance of High-tech Business Units. Journal of Engineering & Technology Management, 21(3), 149-174.
Hennart, J.F. (1991). The Transaction Cost Theory of Joint Ventures: An Empirical Study of Japanese Subsidiaries in the United States. Management Science, 37(4), 483-497.
Herold, D.M., Jayaraman, N.J., and Narayanaswamy, C.R. (2006). What is the Relationship between Organizational Slack & Innovation? Journal of Managerial Issues, 18(3), 372-392.
Hertog, P.D. (2000). Knowledge Intensive Business Services as Co-producers of Innovation. International Journal of Innovation Management, 4, 491-528.
Hidaka, K. (2006). Trends in services sciences in Japan and abroad. Quarterly Review, 19, 35-47.
Hipp, C., and Grupp, H. (2005). Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies. Research Policy, 34 (2), 517-535.
Hong, J.F.L., Easterby-Smith, M., and Snell, R.S. (2006). Transferring Organizational Learning Systems to Japanese Subsidiaries in China. Journal of Management Studies, 43(5), 1027-1058.
Human, S.E., and Provan, K. (2000). Legitimacy builds in the evolution of small-firm Inter-organizational relationships. Journal of Management, 26(3), 367-403.
Hyvönen, S., and Tuominen, M. (2007). Channel Collaboration, Market Orientation and Performance Advantages: Discovering Developed and Emerging Markets. The International Review of Retail, Distribution and Consumer Research, 17(5), 423-445.
Jan, V., and Christian, Z. (2005). Introduction: Innovation in services. Industry and Innovation, 12(2), 147-152.
Jaworski, B.J. and Kohli, A.K. (1993). Marketing Orientation: Antecedents and Consequences, Journal of Marketing, 57 (July), 53-70.
Jensen, M.C. (1986). Agency Costs of Free Cash Flow, Corporate Finance, and Takeovers. American Economic Review, 76, 323-329.
Jensen, M.C. (1993). The Modern Industrial Revolution, Exit, and Failure of Internal Control Systems. Journal of Finance, 48, 831-880.
Jensen, M.C., and Meckling, W.H. (1976). Theory of the Firm: Managerial Behavior, Agency Cost, and Ownership Structure. Journal of Financial Economics, 3, 305-360.
Johanson, J., and Mattson, L.G. (1987). Interorganizational Relations in Industrial System: a network approach compared with the transaction-cost approach. International Studies of Management and Organization, 17, 34-48.
Johanson, J. and Mattson, L.G. (1988). International in Industrial System-A Network Approach. In N. Hood & J.E. Vahlue.(Eds.),Strategies in Global Competition. London: Croom Helm.
Kidd, J.B., and Teramoto, Y. (1995). The Learning Organization: The Case of the Japanese RHQs in Europe. Management International Review, 35(2), 39-56.
Kimberly, J.R., and Evanisko, M.J. (1981). Organizational Innovation: The Influence of Individual, Organizational, and Contextual Factors on Hospital Adoption of Technological and Administrative Innovations. Academy of Management Journal, 24(4), 689-713.
Kintana, M.L., Alonso, A.U., and Olaverri, C.G. (2006). High-performance work systems and firms'' operational performance: the moderating role of technology. International Journal of Human Resource Management, 17(1), 70-85.
Kinnunen, R.E., and Turunen, T. (2012). Identifying Servitization Capabilities of Manufacturers: A Conceptual Model. Journal of Applied Management and Entrepreneurship, 17(3), 55-78.
Kirchoff, B. (1977). Organization effectiveness measurement and policy research. Academy of Management Review, 2, 347-355.
Kotler, P. (2003). Marketing Management. New Jersey: Prentice-Hall.
Kumar, M.S. (1984). Comparative analysis of UK domestic and international firms. Journal of Economic Studies, 11, 26-42.
Lall, S., and N. S. Siddharthan,(1982). The Monopolistic Advantages of Multinationals:Lessons from Foreign Investment in the U.S. The Economic Journal, 92, 668-683.
Lam, A. (2003). Organizational Learning in Multinationals: R&D Networks of Japanese and US MNEs in the UK. Journal of Management Studies, 40(3), 673-703.
Miles, R.E., Snow, C.C., and Meyer, A.D. (1978).Ornagization strategy, structure and Process. Academy of Management, 3(3), 546.
Miller,D.(1983). The Correlates of EntrepreneurshipinThree Types of Firms. Management Science, 29(3), 770-791.
Michel, A. and Shaked, I. (1986). Multinational Corporations vs. Domestic Corporations: Financial Performance and Characteristics. Journal of International Business Studies, 18(3), 89-100.
Miller, D., and Toulouse, J.M. (1986). Chief Executive Personality and Corporate Strategy and Structure in small Firms. Management Science, 32(11), 1389-1400.
Miller, K.D. (1992). A framework for integrated risk management in international business. Journal of International Business Studies, 23(2), 311-331.
Morrison, A.J. and Roth, K. (1992). A Taxonomy of Business-level Strategies in Global Industries. Strategic Management Journal, 13(6), 399-417.
Naveh, E., Marcus, A., and Moon, H.K. (2004). Implementing ISO 9000: performance improvement by first or second movers. International Journal of Production Research, 42(9), 1843-1863.
Neely, A.D., and Bourne, M. (2000). Why measurement initiatives fail. Measuring Business Excellence, 4(4), 3-6.
Neey, A. (2007). The Servitization of Manufacturing: An Analysis of Global Trends, 14th European Operations. Management Association Conference.
Nohria, N., and Gulati, R. (1996). Is slack good or bad for innovation? Academy of Management Journal, 39, 1245-1264.
Oliva, R., and Kallenberg, R. (2003). Managing the transition from products to services. International Journal of Service Industry Management, 14(2), 160-172.
Olusoga, S.A. (1993). Market Concentration versus Marker Diversification and Internationalization: Implications for MNE Performance.International Marketing Review, 10(2), 40-59.
Palmer, T.B., and Wiseman, R.M. (1999). Decoupling Risk Taking from Income Stream Uncertainty: A Holistic Model of Risk. Strategic Management Journal, 20, 1037-1062.
Pelham, A.M, and Wilson, D.T. (1996). A longitudinal study of the impact of market structure, firm structure, strategy, and market orientation culture on dimensions of small-firm performance. Academy of Marketing Science Journal, 24(1), 27-34.
Pfeffer, J., and Salancik, G. (1978). The External Control of Organizations: A Resource Dependence Perspective, New York: Harper & Row.
Piercy, N.F., and Cravens, D.W. (1995). The Network Paradigm and the Marketing Organization: Developing a New Management Agenda, European Journal of Marketing, 29(3), 7-34.
Podolny, J.M., and Page, K. (1998). Network forms of organization. Annual Review of Sociology, 24, 57-76.
Porter, M.E. (1990). The Competitive Advantage of Nations, New York: The Free Press.
Porter, M.E. (1998). Clusters and the new economics of competition. Harvard Business Review, November-December, 77-90.
Powell, T.C., and Dent-Micallef, A. (1997). Information technology as competitive advantage: The role of human, business, and technology resource. Strategic Management Journal, 18(5), 375-405.
Qian, G. (1997). Assessing Product-market Diversification of U.S. firms. Management International Review, 37(2), 127-149.
Reinartz, W., and Ulaga, W. (2008). How to sell services more profitably. Harvard Business Review, 86, 90-96.
Ren, G., and Gregory, M.J. (2007). Servitization in manufacturing companies: a conceptualization, critical review, and research agenda. In: Frontiers in Service Conference, San Francisco, CA, US.
Robbins, S.P. (1990). Organization theory: Structures, design and application (3rd ed). New York: Prentice-Hall.
Ruigrok, W., and Wagner, H. (2003). Internationalization and performance: an organizational learning perspective. Management International Review, 43(1), 63-83.
Robbins, S.P., and Judge, T.A. (2006). Organizational Behavior (11th edition). New Jersey: Pearson Prentice Hall.
Ruigrok, W., and Wagner, H. (2003). Internationalization and performance: An organization learning perspective. Management International Review, 43(1), 63-83.
Sanders, W.G., and Carpenter, M.A. (1998). Internationalization and firm governance: The roles of CEO compensation, top team composition, and board structure. Academy of management Journal, 41(2), 158-178.
Seyed-Mohamed, N., and Bolte, M. (1992). Taking a position in a structured business network”, in Forsgren, N. and Johanson, M. (Eds), Managing Networks in International Business, Gordon & Breach, Philadelphia, PA, 215-31.
Sherman, H.D., Kashlak, R.J., and Joshi, M.P. (1998). The effect of the board and executive committee characteristics on the degree of internationalization. Journal of International Management, 4(4), 311-335.
Shumpeter, J. (1942). Capitalism, Socialism and Democracy. New York: Harper & Row.
Simon, H.A. (1957). Administrative Behavior. New York, NY: Free Press.
Singh, J.V. (1986). Performance, Slack and Risk-Taking in Organizational Decision Making. Academy of Management Journal, 29, 562-585.
Singh, J.V., and Lumsden, C.J. (1990). Theory and Research in Organizational Ecology, Annual Review of Sociology, 16(1), 161-195.
Sullivan, D. (1994). Measuring the degree of internationalization of a firm. Journal of International Business Studies, 25(2), 325-342.
Tan, B., and Vertinsky, I. (1996). Foreign Direct Investment by Japanese Electronics Firms in the United States and Canada: Modeling the Timing of Entry. Journal of international Business Studies, 27, 655-681.
Thompson, J. (1967). Organizations in Action, New York: McGraw-Hill.
Thorelli, H.B. (1986). Networks ： Between Markets and Hierarchies. Strategic Management Journal, 7(1), 37-51.
Tichy, N.M., Tushman, M.L., and Fombrun, C. (1979). Social Network Analysis for Organizations. Academy of Management Review, 4(4), 507-519.
Tidd, J., Bessan, J., and Pavitt, K. (2001).Managing Innovation: Intrgrating Technological, Market and Organizational change. New York: John Wiley & Sons, Inc.
Tsao, S.M., and Chen, G.Z. (2012). The impact of internationalization on performance and innovation: The moderating effects of ownership concentration. Asia Pacific Journal of Management, 29(3) , 617-642.
Tushman, M., and Nadler, D. (1986). Organizing for Innovation. California Management, 28(3), 74-93.
Vandermerve, S., and Rada, J. (1988). Servitization of Business: Adding Value by Adding Service. European Management Journal, 6(4), 314-324.
Venkatraman, N., and Ramnnujam, V. (1986). Measurement of business performance in strategy research: A comparison of approaches. Academy of Management Review, 11(4), 801-814.
Vernon, R. (1966). International Investment and International Trade in the Product Cycle. Quarterly Journal of Economics, 2, 190-207.
Voelker, R., and Stead, R. (1999). New Technologies and International Location Choice for Research and Development Units: Evidence from Europe. Technology Analysis & Strategic Management, 11(2), 199-209.
Voss, C.A. (1992). Measurement of innovation and design performance in services. Design Management Journal, 3(1), 40-46.
Voss, G.B., Sirdeshmukh, D., and Voss, Z.G. (2008). The effects of slack resources & environmental threat on product exploration & exploitation. Academy of Management Journal, 51(1), 147-164.
Wernerfelt, B. (1984). A resource-based view of the firm. Strategic Management Journal, 5(1), 57-91.
Whetten, D.A. (1982). Issues in Conduction Research. Ames: The Iowa State University Press, 97-121.
Wiklund, J. (1998). Small Firm Growth and Performance: Entrepreneurship and Beyond. Jonkoping International Business School, Jonkoping University (Sweden): Ph.D. Thesis.
Williamson, O. (1975). Markets and Hierarchies: Analysis and Antitrust Implications. New York: Free Press.
Windahl, C., and Lakemond, N. (2010). Integrated solutions from a service-centered perspective: applicability and limitations in the capital goods industry. Industrial Marketing Management, 39(8), 1278-1290.
Wise, R., and Baumgartner, P. (1999). Go Downstream: The New Profit Imperative in Manufacturing. Harvard Business Review, 7(5), 133-141.
Yuksel, A., Yuksel, F., and Bilim, Y. (2010). Destination attachment: Effects on customer satisfaction and cognitive, affective and conative loyalty. Tourism Management, 31(2), 274-184.
Zahra, S., and Covin, J. (1995). Contextual Influences on the Corporate Entrepreneurship Company Performance Relationship in Established Firms: A Longitudinal Analysis. Journal of Business Venturing, 10(1), 43-58.
Zahra, S.A., and Neubaum, D.O. (1998). Environmental adversity and the entrepreneurial activities of new ventures. Journal of Developmental Entrepreneurship, 3(2), 123-131.
Zahra, S., and Bogner, W. (2000). Technology Strategy and Software New Venture Performance: The ModeratingEffect ofthe Competitive Environment. Journal of Business Venturing, 15(2), 135-173.
Zanfei, A. (2000). Transactional Firms and the Changing Organization of Innovation Activities. Cambridge Journal of Economics, 24(5), 515-542.
Zhao, Z., Anand, J., and Mitchell, W. (2005). A Dual Networks Perspective on Inter-organizational Transfer of R&D Capabilities: International Joint Ventures in the Chinese Automotive Industry. Journal of Management Studies, 42(1), 127-160.