Objectives: 1. To analyze the quality and competitve advantages of the professional team of chidren's rehabilitaion care in a teaching hospital. 2. To explore the impact factors on the importance and satisfaction of children's rehabilitation care of parents and therapists. Methods: The survey adopted a cross-section study and used the anonymous questionnaire. The study subjects were both the parents of receiving child rehabilitations and therapists who provided the treatment services. The questionnaire was divided into the parent version and the therapist version, the contents have three parts: 1. background information; 2. self-perceived importance and satisfaction of service quality; 3. varying medical / practice situation. All statistics and importance performance analysis (IPA) were analyzed by SPSS 22.0 version. Results: In this study, a total of 104 parents (response rate was 85.95%, 104/121); and 27 therapists (response rate was 100%) have completed the survey. The study results indicated that the strengths of child rehab team's in case hospital were the items in the second quadrant of the IPA analysis (high importance and high satisfaction) with the exception of tangibles in the five dimensions of quality of care. On the other hand, the relative weakness predominantly appeared in the first quadrant of the IPA analysis (high importance and low satisfaction) which included all four dimensions of the quality of service except the empathy. Conclusions: The teaching hospital has committed to improve patients' positive medical experience. This study used two phases: the first phase used Anderson model to establish indicators, and the second phase explored the dimentions and projects of service gap with IPA method, which showed the goals of continuous improvement of service quality, and could serve as a reference for other medical institutions to enhance the quality of medical services.