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題名:網站服務品質與使用者滿意度之研究:以獨立音樂網站INDIEVOX為例
書刊名:中國廣告學刊
作者:王翔郁吳冽宇
出版日期:2014
卷期:19
頁次:頁38-73
主題關鍵詞:獨立音樂線上音樂服務品質使用者滿意度Indies musicDigital musicService qualityUser satisfaction
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:29
  • 點閱點閱:2
期刊論文
1.Lin, Wen-Bao(2007)。The exploration of customer satisfaction model from a comprehensive perspective。Expert Systems with Applications,33(1),110-121。  new window
2.周泰華、黃俊英、郭德賓(19990300)。服務品質與顧客滿意評量模式之比較研究。輔仁管理評論,6(1),37-67。new window  延伸查詢new window
3.Bailey, James E.、Pearson, Sammy W.(1983)。Development of a Tool for Measuring and Analyzing Computer User Satisfaction。Management Science,29(5),530-545。  new window
4.Lehtinen, Jarno R.、Lehtinen, Uolevi(1991)。Two Approaches to Service Quality Dimensions。The Service Industries Journal,11(3),287-303。  new window
5.Kuo, T.、Lu, I. Y.、Huang, C. H.、Wu, G. C.(2005)。Measuring users' perceived portal service quality: an empirical study。Total Quality Management & Business Excellence,16(3),309-320。  new window
6.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。Communication and Control Processes in the Delivery of Service Quality。Journal of Marketing,52(2),35-48。  new window
7.Ives, Blake、Olson, Margrethe H.、Baroudi, Jack J.(1983)。The Measurement of User Information Satisfaction。Communications of the ACM,26(10),785-793。  new window
8.ANDY(20080917)。我還是想當搖滾明星!/INDIEVOX創辦人柏蒼專訪。燧人氏VJ線上雜誌,2008(9月號)。  延伸查詢new window
9.Cardozo, Richard N.(1965)。An Experimental Study of Customer Effort, Expectation, and Satisfaction。Journal of Marketing Research,2(3),244-249。  new window
10.Melone, Nancy Paul(1990)。A Theoretical Assessment of the User Satisfaction Construct in Information Systems Research。Management Science,36(1),76-91。  new window
11.Parasuraman, Ananthanarayanan、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implications for Future Research。Journal of Marketing,49(4),41-50。  new window
12.Oliver, Richard L.、DeSarbo, Wayne S.(1988)。Response Determinants in Satisfaction Judgments。Journal of Consumer Research,14(4),495-507。  new window
13.O'Brien, R. M.(2007)。A Caution Regarding Rules of Thumb for Variance Inflation Factors。Quality & Quantity,41(5),673-690。  new window
14.Collier, Joel E.、Bienstock, Carol C.(2006)。Measuring service quality in E-retailing。Journal of Service Research,8(3),260-275。  new window
15.Zeithaml, Valarie A.、Parasuraman, Ananthanarayanan、Malhotra, Arvind(2002)。Service quality delivery through Web sites: A critical review of extant knowledge。Journal of the Academy of Marketing Science,30(4),362-375。  new window
學位論文
1.蔡岳儒(2006)。臺灣搖滾樂的在地實踐與文化認同(碩士論文)。國立成功大學。  延伸查詢new window
2.鄭凱同(2005)。主流與獨立的再思考:文化價值、音樂產業與文化政策的思辨與探討(碩士論文)。淡江大學。  延伸查詢new window
3.陳光斌(2009)。獨立音樂品牌原型之研究(碩士論文)。國立宜蘭大學。  延伸查詢new window
圖書
1.Aron, Arthur、Coups, Elliot J.、Aron, Elaine(2005)。Statistics for The Behavioral and Social Sciences: A Brief Course。Upper Saddle River, New Jersey:Pearson Prentice Hall。  new window
2.Gillett, Charlie(1970)。The sound of the city: The rise of rock and roll。London:Souvenir Press。  new window
3.Kotler, Philip(1997)。Marketing Management: Analysis, Planning, Implementation, and Control。Prentice-Hall。  new window
4.Hair, J. F.、Anderson, R. E.、Tatham, R.、Black, W. C.、Babin, B. J.(2010)。Multivariate Data Analysis with Readings。Prentice Hall International。  new window
其他
1.洪春暉(2005)。Apple iTunes之成功看線上音樂經營模式的轉變,http://dci.kca.org.tw/article.php?type=2&topic=95, 。  延伸查詢new window
2.林倩(20030604)。獨立樂團,何處去?,臺北市。  延伸查詢new window
3.臺灣音樂展演協會(20080721)。野臺開唱明年停辦公告,http://blog.roodo.com/iamdan123/archives/7188125.html。  延伸查詢new window
4.(20110709)。野臺同學會登場,樂迷:等好久了!,http://www.nownews.com/2011/07/09/340-2726437.htm。  延伸查詢new window
5.七大唱片業者合組公司,10月開賣數位音樂,http://www.zdnet.com.tw/news/web/0,2000085679,20147685,00.htm。  延伸查詢new window
6.黃哲斌(20100220)。地下社會,何東洪的文創實驗室,臺北市。  延伸查詢new window
7.鄭巧琪(20120318)。三大音樂祭,搖滾臺灣,http://castnet.nctu.edu.tw/castnet/article.php?id=4983& from_type= issue&from_id=245。  new window
8.蔣明全(2008)。線上音樂銷售:金礦還是金橋?,http://blog.yam.com/be74812000/article/18333135。  延伸查詢new window
圖書論文
1.Ryan, J. W.、Peterson, R. A.(1982)。The product image: The fate of creativity in country music songwriting。Individuals in mass media organizations: Creativity and constraint。Sage。  new window
 
 
 
 
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