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題名：遊憩吸引力和遊憩體驗對顧客滿意度及重遊意願之影響--以六福村主題樂園為例
書刊名：明新學報
作者：周秀蓉
作者(外文)：Chou, Hsiu-jung
出版日期：2008
卷期：34:2
頁次：頁267-288
主題關鍵詞：主題樂園；遊憩吸引力；遊憩體驗；顧客滿意度；重遊意願；Theme park；Tourism attraction；Recreation experience；Customer satisfaction；Repeat visits
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(26) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:26
  • 共同引用共同引用:265
  • 點閱點閱:117
期刊論文
1.Francken, D. A.(1983)。Post purchase consumer evaluation, complaint actions and repurchase behavior。Journal of Economic Psychology，19(4)，273-290。  new window
2.Woodruff, R.、Cadotte, E.、Jenkins, R.(1983)。Modeling Consumer Satisfaction Using Experiment-based Norms。Journal of Marketing Research，57(3)，196-304。  new window
3.Cronbach, L. J.(1947)。Test "reliability" : Its meaning and determination。Psychometrika，12(1)，1-16。  new window
4.Peters, M.、Weiermair, K.(2000)。Tourist Attractions and Attracted Tourist: How to Satisfy Today's 'Fickle' Tourist Clientele?。Journal of Tourism Studies，11(1)，22-29。  new window
5.Jackso, M. S.、White, G. N.、Schmierer, C. L.(1996)。Tourism experience within an attributional framework。Annals of Tourism Research，23(4)，798–810。  new window
6.Middleton, Victor T. C.(1989)。Marketing Implications for Attractions。Tourism Management，10(3)，229-232。  new window
7.Lee, Y.、Dattilo, J.、Howard, D.(1994)。The complex and dynamic nature of leisure Experience。Journal of Leisure research，26(3)，195-211。  new window
8.Ittelson, W. H.(1978)。Enviornmental Perception and Urban Experience。Environment and Behavior，10(2)，193-213。  new window
9.Mannell, R. C.、Iso-Ahola, S. E.(1987)。Psychological Nature of Leisure and Truism Experience。Annals of Tourism Research，14(3)，314-331。  new window
10.Dodds, William B.、Monroe, Kent B.、Grewal, D.(1985)。The Effect of Brand and Price Information on Subjective Product Evaluation。Advances in Consumer Research，12(1)，85-90。  new window
11.郭德賓、周泰華、黃俊英(20000300)。服務業顧客滿意評量之重新檢測與驗證。中山管理評論，8(1)，153-200。new window  延伸查詢new window
12.楊文燦、鄭琦玉(19950600)。遊憩衝擊認知及其與滿意度關係之研究。戶外遊憩研究，8(2)，109-132。new window  延伸查詢new window
13.周泰華、黃俊英、郭德賓(19990300)。服務品質與顧客滿意評量模式之比較研究。輔仁管理評論，6(1)，37-67。new window  延伸查詢new window
14.Baker, D. A.、Crompton, J. L.(2000)。Quality, satisfaction and behavioral intention。Analysis of Tourism Research，27(3)，785-804。  new window
15.Hu, Yangzhou、Ritchie, J. R. Brent(1993)。Measuring destination attractiveness: A contextual approach。Journal of Travel Research，32(2)，25-34。  new window
16.Manfredo, M. J.、Driver, B. L.、Brown, P. J.(1983)。A test of concepts inherent in experience based setting management for outdoor recreation areas。Journal of Leisure Research，15(3)，263-283。  new window
17.Dorfman, Peter W.(1979)。Measurement and Meaning of Recreation Satisfaction: A Case Study in Camping。Environment and Behavior，11(4)，483-510。  new window
18.沈進成、謝金燕(20030600)。宗教觀光吸引力、滿意度與忠誠度關係之研究--以高雄佛光山為例。旅遊管理研究，3(1)，79-95。new window  延伸查詢new window
19.Kozak, Metin(2001)。Repeaters' Behavior at two Distinct Destinations。Annals of Tourism Research，28(3)，784-807。  new window
20.Ajzen, Icek、Driver, B. L.(1992)。Application of the Theory of Planned Behavior to Leisure Choice。Journal of Leisure Research，24(3)，207-224。  new window
21.陳水源(19881000)。遊客遊憩需求與遊憩體驗之研討。戶外遊憩研究，1(3)，25-51。new window  延伸查詢new window
22.Virden, Randy J.、Knopf, Richard C.(1989)。Activities, experiences, and environmental settings: A case study of recreation opportunity spectrum relationships。Leisure Studies，11(3)，159-176。  new window
23.Churchill, Gilbert A. Jr.、Surprenant, Carol(1982)。An Investigation into the Determinants of Customer Satisfaction。Journal of Marketing Research，19(4)，491-504。  new window
24.Parasuraman, A. P.、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implication for Future Research。Journal of Marketing，49(4)，41-50。  new window
25.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing，64(1)，12-40。  new window
26.Jones, Thomas O.、Sasser, W. Earl Jr.(1995)。Why Satisfied Customers Defect?。Harvard Business Review，73(6)，88-99。  new window
27.Culp, R. H.(1998)。Adolescent Girls and Outdoor Recreation: A Case Study Examining Constraints and Effective Programming。Journal of Leisure Research，30(3)，356-379。  new window
學位論文
1.邱奕豪(2005)。消費者體驗對體驗價值、顧客滿意度、行為意向影響之研究--以中友百貨為例(碩士論文)。朝陽科技大學。  延伸查詢new window
2.江文達(2002)。顧客描述期望對顧客滿意度評量與購後意向關係之研究(碩士論文)。中國文化大學。  延伸查詢new window
3.伍亮帆(2006)。嘉義市國際管樂節吸引力、滿意度與忠誠度關係及願付價格之研究(碩士論文)。南華大學。  延伸查詢new window
4.林憬(2003)。運用LISREL模式探討遊客滿意度之研究--以花蓮縣為例(碩士論文)。國立東華大學，花蓮市。  延伸查詢new window
5.王舜皇(2002)。三項元宵節活動吸引力與舉辦地特性之比較研究(碩士論文)。朝陽科技大學，台中。  延伸查詢new window
6.魏弘發(1996)。遊客選擇行為與遊憩阻礙之研究：以臺灣民俗村為例(碩士論文)。逢甲大學。  延伸查詢new window
7.林欣玫(2005)。遊憩產業遊客之體驗與滿意度之關聯性研究(碩士論文)。朝陽科技大學。  延伸查詢new window
8.張集毓(1994)。遊憩區市場定位之研究(碩士論文)。國立中興大學。  延伸查詢new window
9.林政萩(2004)。內灣鐵道旅遊特色吸引力、遊客滿意度與重遊意願之研究(碩士論文)。逢甲大學。  延伸查詢new window
10.廖明豊(2003)。東豐自行車綠廊之遊憩吸引力、服務品質與遊客滿意度及忠誠度之研究(碩士論文)。南華大學。  延伸查詢new window
圖書
1.Leiper, Neil(1990)。Tourism Planning: An Integrated and Sustainable Development。Van Nostrand Reinhold Company。  new window
2.Engel, J. F.、Blackwell, R. D.、Miniard, P. W.(1986)。Consumer Behavior。NY：Harcourt Brace Jovanovich College Publishers：Dryden Press：Kendall Hunt Pub. Co.。  new window
3.Murphy, P. E.(1985)。Outdoor Recreation and Resource Management。New York, NY：St. Martin Press。  new window
4.Bammel, Gene、Burrus-Bammel, Lei Lane(1992)。Leisure and Human Behavior。William C. Brown Publishers。  new window
5.Ajzen, I.、Fishbein, M.(1980)。Understanding Attitudes and Predicting Social Behavior。Englewood Cliffs, New Jersey：Prentice-Hall。  new window
6.Rossman, J. R.(1989)。Recreation Programming Designing Leisure Experience。Champaign, Illinois：Sagamore Publishing。  new window
7.李明宗(1992)。休閒、觀光、遊憩論文集--主題樂園由狄斯耐樂園談。台北：地景有限公司。  延伸查詢new window
8.Gunn, C. A.(1994)。Tourism Planning: Basics, Concepts, Cases。New York。  new window
9.黃俊英、林震岩(1994)。SAS精析與實例。臺北市：華泰書局。  延伸查詢new window
10.Kotler, Philip(1997)。Marketing Management: Analysis, Planning, Implementation, and Control。Prentice-Hall。  new window
11.吳明隆、涂金堂(2006)。SPSS與統計應用分析。五南圖書出版股份有限公司。  延伸查詢new window
12.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
其他
1.(2004)。交通部觀光局年報，http://202.39.225.136/statistics/File/200412/tourist_spots_2004.pdf。  new window
2.(2005)。交通部觀光局年報，http://202.39.225.136/statistics/File/200512/tourist_spots_2005.pdf。  new window
圖書論文
1.Hemple, Donald J.(1977)。Consumer Satisfaction with Home Buying Conceptualization and Measurement。The Conceptualization of Consumer Satisfaction and Dissatisfaction。Cambridge, MA：Marketing Science Institute。  new window
2.Mannell, R. C.(1989)。Leisure Satisfaction。Understanding Leisure and Recreation: Mapping the Past, Charting the Future。State College, PA：Venture Publishing。  new window
3.Oliver, R. L.(1997)。Emotional Expression in the Satisfaction Response。Satisfaction: A behavioral perspective on the consumer。Boston：Irwin。  new window
4.Driver, B. L.、Tocher, R. C.(1970)。Toward a Behavioral Interpretation of Recreational engagements, with implications for Planning。Elements of Outdoor Recreation Planning。Ann Arbor, MI：The University of Michigan Press。  new window
5.Zeithaml, Valarie A.(1981)。How Consumer Evaluation Processes Differ Between Goods and Services。Marketing of Services。Chicago：American Marketing Association。  new window
 
 
 
 
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