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題名:影響顧客線上滿意度與持續使用行動數位銀行Apps意圖因素之探討
書刊名:亞太經濟管理評論
作者:曾淑美謝欣蓓
出版日期:2022
卷期:25:1/2
頁次:頁15-36
主題關鍵詞:行動應用程式功能線上滿意度知覺價值持續使用意圖Mobile App featuresE-satisfactionPerceived valueContinued intention to use
原始連結:連回原系統網址new window
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  • 共同引用共同引用:2
  • 點閱點閱:2
期刊論文
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28.Young, D. L.、Goodie, A. S.、Hall, D. B.、Wu, E.(2012)。Decision making under time pressure, modeled in a prospect theory framework。Organizational Behavior and Human Decision Processes,118(2),179-188。  new window
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30.Peng, Lifang、Zhang, Weiguo、Wang, Xiaorong、Liang, Shuyi(2019)。Moderating effects of time pressure on the relationship between perceived value and purchase intention in social E-commerce sales promotion: Considering the impact of product involvement。Information & Management,56(2),317-328。  new window
31.Singh, N.、Sinha, N.、Liébana-Cabanillas, F. J.(2020)。Determining factors in the adoption and recommendation of mobile wallet services in India: analysis of the effect of innovativeness, stress to use and social influence。International Journal of Information Management,50,191-205。  new window
32.Phonthanukitithaworn, C.、Sellitto, C.(2017)。Facebook as a second screen: An influence on sport consumer satisfaction and behavioral intention。Telematics and Informatics,34(8),1477-1487。  new window
33.Sullivan, Y. W.、Kim, D. J.(2018)。Assessing the effects of consumers' product evaluations and trust on repurchase intention in e-commerce environments。International Journal of Information Management,39,199-219。  new window
34.Kapoor, A. P.、Vij, M.(2018)。Technology at the Dinner Table: Ordering Food Online through Mobile Apps。Journal of Retailing and Consumer Services,43,342-351。  new window
35.Vance, A.、Elie-Dit-Cosaque, C.、Straub, D. W.(2008)。Examining trust in information technology artifacts: The effects of system quality and culture。Journal of Management Information Systems,24(4),73-100。  new window
36.Shaw, N.、Sergueeva, K.(2019)。The non-monetary benefits of mobile commerce: Extending UTAUT2 with perceived value。International Journal of Information Management,45,44-55。  new window
37.Alalwan, A. A.(2020)。Mobile Food Ordering Apps: An Empirical Study of the Factors Affecting Customer E-satisfaction and Continued Intention to Reuse。International Journal of Information Management,50,28-44。  new window
38.Bae, M.(2018)。Understanding the Effect of the Discrepancy between Sought and Obtained Gratification on Social Networking Site Users' Satisfaction and Continuance Intention。Computers in Human Behavior,79,137-153。  new window
39.Ismagilova, E.、Hughes, L.、Dwivedi, Y. K.、Raman, K. R.(2019)。Smart Cities: Advances in Research: an Information Systems Perspective。International Journal of Information Management,47,88-100。  new window
40.Kamdjoug, J. R. K.、Wamba-Taguimdje, S. L.、Wamba, S. F.、Kake, I. B.(2021)。Determining Factors and Impacts of the Intention to Adopt Mobile Banking App in Cameroon: Case of SARA by Afriland First Bank。Journal of Retailing and Consumer Services,61。  new window
41.Karjaluoto, H.、Shaikh, A. A.、Saarijärvi, H.、Saraniemi, S.(2019)。How Perceived Value Drives the Use of Mobile Financial Services Apps。International Journal of Information Management,47,252-261。  new window
42.Kim, W. H.、Cho, J. L.、Kim, K. S.(2019)。The Relationships of Wine Promotion, Customer Satisfaction, and Behavioral Intention: The Moderating Roles of Customers' Gender and Age。Journal of Hospitality and Tourism Management,39,212-218。  new window
43.Muñoz-Leiva, F.、Climent-Climent, S.、Liébana-Cabanillas, F.(2017)。Determinants of Intention to Use the Mobile Banking Apps: An Extension of the Classic Tam Model。Spanish Journal of Marketing: ESIC,21(1),25-38。  new window
44.Nel, J.、Boshoff, C.(2021)。"I Just Don't Like Digital: Only Banks, and You Should Not Use Them Either": Traditional-Bank Customers' Opposition to Using Digital-Only Banks。Journal of Retailing and Consumer Services,59。  new window
45.Thusi, P.、Maduku, D. K.(2020)。South African Millennials' Acceptance and Use of Retail Mobile Banking Apps: An Integrated Perspective。Computers in Human Behavior,111。  new window
46.Yan, M.、Filieri, R.、Raguseo, E.、Gorton, M.(2021)。Mobile Apps for Healthy Living: Factors Influencing Continuance Intention for Health Apps。Technological Forecasting and Social Change,166。  new window
47.Yu, C. H.、Tsai, C. C.、Wang, Y.、Lai, K. K.、Tajvidi, M.(2018)。Towards Building a Value Co-Creation Circle in Social Commerce。Computers in Human Behavior,108。  new window
48.Zhu, P.、Wang, Z.、Li, X.、Liu, Y.-H.、Zhu, X.(2020)。Understanding Promotion Framing Effect on Purchase Intention of Elderly Mobile App Consumers。Electronic Commerce Research and Applications,44。  new window
49.Dodds, William B.、Monroe, Kent B.、Grewal, Dhruv(1991)。Effects of Price, Brand, and Store Information on Buyers' Product Evaluations。Journal of Marketing Research,28(3),307-319。  new window
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圖書
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2.Hair, J. F. Jr.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1998)。Multivariate Data Analysis。Upper Saddle River, NJ:Prentice Hall。  new window
3.Monroe, K. B.(1990)。Pricing: Making profitable decisions。McGraw-Hill。  new window
4.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
5.Hair, J. F.、Anderson, R. E.、Tatham, R.、Black, W. C.、Babin, B. J.(2010)。Multivariate Data Analysis with Readings。Prentice Hall International。  new window
6.Fishbein, Martin、Ajzen, Icek(1975)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley Publishing Company。  new window
其他
1.林子桓(20200117)。數位帳戶活儲優利大車拚。  延伸查詢new window
2.高敬原(20190716)。純網銀、數位銀行、網路銀行差在哪?一張表看懂代表業者與特色,https://www.bnext.com.tw/article/54010/what-is-internet-only-bank。  延伸查詢new window
3.郭幸宜(20200114)。迎戰純網銀實體銀行數位帳戶利率喊到2%搶新客,https://news.cnyes.com/news/id/4434044。  延伸查詢new window
4.陳君毅,王郁倫(20200116)。純網銀何時開業?顧立雄點名樂天跑最快!魏啟林:一年內用戶數50萬,https://www.bnext.com.tw/article/56293/2020-internet-banks。  延伸查詢new window
5.陳建鈞(20200103)。雷蛇、螞蟻金服爭奪新加坡數位銀行執照,他們從小小星島看見什麼商機?,https://www.bnext.com.tw/article/56152/singapore-razer-ant-financial-digital-bank?。  延伸查詢new window
圖書論文
1.Chin, W. W.、Newsted, P. R.(1999)。Structural equation modeling analysis with small samples using partial least squares。Statistical strategies for small sample research。Sage。  new window
2.Wold, H. O. A.(1982)。Soft Modeling: The basic design and some extensions。Systems under indirect observation。Amsterdam:North-Holland Press。  new window
3.Chin, Wynne W.(1998)。The partial least squares approach for structural equation modeling。Modern Methods for Business Research。Lawrence Erlbaum Associates, Inc.。  new window
 
 
 
 
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