| 期刊論文| 1. | Belkin, N. J.、Seeger, T.、Wersig, G.(1983)。Distributed Expert Problem Treatment as a Model for Information System Analysis and Design。Journal of Information Science，5，153-167。   | | 2. | Belkin, N. J.、Brooks, H. M.、Daniels, P. J.(1987)。Knowledge elicitation using discourse analysis。International Journal of Man-Machine Studies，27，127-144。 | | 3. | Levinso, S.(1981)。Some Pre-Observations on the Modeling of Dialogue。Discourse Processes，4，93-116。 | | 4. | Daniels, P. J.、Brooks, H. M.、Belkin, N. J.(1985)。Using Problem Structures for Driving Human-Computer。RIAO，85，645-660。 | | 5. | Wilson, Thomas D.(1981)。On User Studies and Information Needs。Journal of Documentation，37(1)，3-15。 | 圖書| 1. | Belkin, N. J.、Vickery, A.(1985)。Interaction in Information System: A Review of Research from Document Retrieval to Knowledge-Based Systems。Cambridge University Press。 | | 2. | Brown, Gillian、Yule, George(1983)。Discourse Analysis。Cambridge University Press。 | |