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題名:挑戰性壓力源與員工創新行為:領導-成員交換與辱虐管理的作用
書刊名:心理學報
作者:孫健敏陳樂妮尹奎
出版日期:2018
卷期:2018(4)
頁次:436-449
主題關鍵詞:挑戰性壓力源員工創新行為領導-成員交換辱虐管理三維交互Challenge stressorsEmployee innovative behaviorsLMXAbusive supervisionThree-way interaction
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基于工作要求-資源模型,探討挑戰性壓力源在什么情況下能夠促進創新。將領導-成員交換與辱虐管理作為工作資源,辱虐管理作為影響領導-成員交換是否可以被視為工作資源的情境因素,挑戰性壓力源作為工作要求,檢驗了領導-成員交換、辱虐管理對挑戰性壓力源與員工創新行為關系的三維調節作用。基于兩個領導-下屬配對樣本的分析結果表明:挑戰性壓力源、領導-成員交換和辱虐管理對員工創新行為有顯著三維交互作用,即領導-成員交換水平高、辱虐管理水平低時,挑戰性壓力源與員工創新行為正相關,在其他條件下,挑戰性壓力源與創新行為不相關或者負相關。本研究驗證了工作要求-資源模型在解釋挑戰性壓力源與創新行為之間關系的有效性,說明資源在挑戰性壓力源激發員工創新行為中扮演重要角色。
Innovation is often sparked by pressures. Researchers have made a great effort to investigate the relationship between workplace stressors and employee innovative behaviors. Yet, extant literature has not drawn consistent conclusions.Cavanaugh, Boswell, Roehling and Boudreau(2000) introduced the challenge-hindrance stressor framework. In this framework, challenge stressors are good demands that provide opportunities to learn and achieve, while hindrance stressors are bad demands that unnecessarily thwart personal achievements. Empirical evidence has consistently found that hindrance stressors are negatively related to employee innovative behaviors. However, the findings about the relationship between challenge stressors and innovative behaviors are mixed. Our study enlarges the previous findings and incorporates job resources from the leader, into the relationship between challenge stressors and innovative behaviors. Job demand-resources model indicates that when job resources can help employees meet the job demands, employees will embrace more positive work-related outcomes. High job resources can decrease employees’ resource depletion when they face job demands, increase the motivational functions of job demands, and thus enable employees to successfully accomplish job demands. As a type of job resources, leader-member exchange can alleviate resources depletion. When leader-member exchange is high, employees are able to allocate more resources to cope with challenging demands. Due to the increase of successful coping, challenge stressors can lead to more positive woke-related outcomes, especially employee innovative behaviors. Thus when LMX is high, the relationship between challenge stressors and employee innovative behaviors is more positive than when LMX is low. Moreover, the style of leadership behaviors may influence the suitability of the resources provided by leaders to employees. Our study further argues that abusive supervision, as a type of negative style of leadership behaviors, is more likely to influence the moderating effects of LMX. When abusive supervision is high, leaders convey "mixed information" to employees with high LMX. Thus LMX cannot be used as resources to cope with job demands, or challenge stressors. In contrast, when abusive supervision is low, leaders convey "consistent information" to employees with high LMX. We collected two samples to test our hypotheses. For the first sample, the survey was administered in an energy drinks corporation located in China’s Beijing municipal. We collected the data at two time spots with a temporal interval of 2 weeks and the final sample was composed of 195 matched leader-employee dyads. For the second sample, the survey was administered in four companies. We collected the data at one time spot and the final sample was composed of 251 matched leader-employee dyads. The results consistently revealed that the interaction of LMX and abusive supervision significantly moderated the challenge stressors – employee innovative behaviors link. Especially, only when LMX is high and abusive supervision is low, the relationship between challenge stressors and innovative behaviors is significantly positive. Theoretically, our study contributes to the relationship between challenge stressors and employee innovative behaviors using job demands-resources model. Further, our study also contributes to the leadership literature that the positive role of LMX can be influenced by the leadership behaviors, especially in our study, abusive supervision. Last, our study enlarges the innovation studies that the interplay of work stressors and work resources is essential for employee innovation. Practically, our study contributes to employee innovation improvements. Finally, the limitations and future research directions were discussed.
 
 
 
 
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