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題名:觀光意象定位模型之建構與應用
作者:黃雅鈴
作者(外文):Ya-Ling Huang
校院名稱:銘傳大學
系所名稱:管理研究所
指導教授:林進財
學位類別:博士
出版日期:2009
主題關鍵詞:觀光意象地方形塑市場區隔市場定位market positioningmarket segmentDestination imageplace formation
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本文以傳統觀光意象評估架構之外部屬性,結合Tuan(2007)之地方形塑觀點,考慮遊客評估觀光意象形塑力量下,建構一個新的觀光意象定位模型(destination image position model, DIPM)。應用中華民國交通部觀光局1999~2004年之「中華民國來台旅客消費及動向調查報告」資料庫,透過資料探勘(Data Mining)技術之K-Means群集模型與關聯矩陣表分析法,以及變異數分析、卡方檢定與多元迴歸分析,進行模型中形塑力量對於觀光意象評估影響力的實證分析。本文研究結果證實在考量形塑力量下的觀光意象定位模型具有顯著差異,而且遊客旅遊地之意象感受隨著停留期間愈長、接觸頻次愈高,意象感受就愈深。此外定義出觀光意象定位模型之分析步驟,以及四類目標觀光客群。本文之研究結果可提供觀光事業規劃者、主管機關及相關單位擬定觀光產業之整體發展定位與行銷策略之參考。
This study integrate’s destination image evaluation theory as external factors and Tuan’s (2007) view of place transformed as formation factors to construct a destination image position model (DIPM) for evaluating the image of tourist destination. This study used secondary data accumulated from Taiwan Tourism Bureau Ministry of Transportation and Communication, R. O. C. (The Tourism Bureau, M. O. T. C.) “Visitors Expenditure and Trends in Taiwan Survey Report”, which is a yearly statistical report based on the responses from overseas tourists. The analysis of this study was conducted with data that covered a period from 1999 through 2004. Data were analyzed using the K-means and association matrix table of data mining methods, moreover, ANOVA, chi-sqaer test and multiple regression analysis. This study established the internal dreving forces has significant effect on destination image evaluation, besides the longer duration of stay and more visit times of tourists that will have deeper destination imagray of reception. Futhermore, the result presented a new DIPM, steps of DIPM application analysis, and four groups of visitor were identified. Finally, this study provided valuable information for tourism planners and marketing professionals to adapt the needs of their target markets.
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