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題名：製造業人力資源專業職能之研究
書刊名：中山管理評論
作者：林文政 引用關係
作者(外文)：Lin, Wen-jeng
出版日期：2001
卷期：9:4
頁次：頁621-654
主題關鍵詞：職能；才能；人力資源專業人員；人力資源發展；Competency；Human resource professional；Human resource development
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(13) 博士論文(7) 專書(1) 專書論文(0)
  • 排除自我引用排除自我引用:13
  • 共同引用共同引用:0
  • 點閱點閱:72
本研究主要在探討人力資源專業人員專業職能的內容，研究中並透過360度(人力資源專業人員本身及其內部顧客)評估的方式，來了解影響人力資源專業人員工作績效的職能項目。總體而言，本研究確認了七項人力資源專業人員高續效工作職能構面：企業經營管理知識、策略性人力資源管理專業、進階性人力資源管理專業、功能性人力資源管理專業、溝通與協商、組織診斷與輔導、以及自我發展，其中包括57個職能項目。研究結果顯示，企業經營管理知識對人力資源專業人員整體工作續效的解釋力為51.1%，策略性人力資源管理專業為56.3%，進階性人力資源管理專業為43.2%，功能性人力資源管理專業為49.9%，溝通協商為45.3%，組織診斷與輔導為53.1%，人員自我發展為58.0%。換句話說，當人力資源專業人員擁有愈充分的企業經營管理知識、策略性人力資源管理專業、進階性人力資源管理專業、功能性人力資源管理專業、溝通協商、組織診斷與輔導、自我發展等知識、技術與能力時，人力資源專業人員會有愈優異的工作表現。
The major purpose of this study is to examine human resource professionals’ competencies. This research also offers 360-degree assessment of how these competencies affect the performance of human resource professionals as perceived by themselves and their associates. In total, 57 competencies in seven domains (business knowledge, strategic human resource expertise, advanced human resource functional expertise, general human resource functional expertise, communication & negotiation, human resource diagnosis & counseling, and self-development) were identified. The results of this study indicate that business knowledge competencies explain 51.1 % of the overall performance of human resource professionals, strategic human resource expertise 56.3 %,advanced human resource functional expertise 43.2 %,general human resource functional expertise 49.9 % ,communication / negotiation 45.3%, organizational diagnosis / counseling 53.1%, and self-development 58.0%. In other words, when human resource professionals demonstrate more competencies in business knowledge, strategic human resource expertise, advanced human resource functional expertise, general human resource functional expertise, communication & negotiation, organizational diagnosis & counseling, and self-development, then human resource professionals are perceived by themselves and their associates as more effective.
期刊論文
1.Miborrow, G.(1988)。Crafty Management。Management Today，5，322-351。  new window
2.Ulrich, D. O.(1987)。Organizational Capability As A Competitive Advantage: Human Resource Professionals As Strategic Partners。Human Resource Planning，10(4)，169-184。  new window
3.Gorsline, K.(1996)。A competency profile for human resources: No more shoemaker's children。Human Resource Management，35(1)，53-66。  new window
4.Arthur, J. B.(199406)。Effects of Human Resource System on Manufacturing Performance and Turnover。Academy od Management Journal，37(3)，670-687。  new window
5.Hager, P.、Gonczi, A.(1980)。What is competence?。Medical Teacher，18(1)，15-18。  new window
6.Schuler, R. S.、MacMillan, I. C.(1984)。Gaining Competitive Advantage through Human Resource Management Practices。Human Resource Management，23(3)，241-255。  new window
7.Derouen, C.、Kleiner, B. H.(1994)。New developments in employee training。Work Study，43(2)，13-16。  new window
8.洪榮昭(19970300)。能力轉換滾石生苔否。就業與訓練，15(2)，59-63。  延伸查詢new window
9.Conner, J.、Wirtenberg, J.(1993)。Managing the Transformation of Human Resource Work。Human Resource Planning，16(2)，17-34。  new window
10.Yeung, A.、Woolcock, P.、Sullivan, J.(1996)。Identifying and developing HR competencies for the future: Keys to sustaining the transformation of HR functions。Human Resource Planning，19(4)，48-58。  new window
11.Ulrich, D.、Brockbank, W.、Yeung, A. K.、Lake, D. G.(1995)。Human resource competencies: An empirical assessment。Human Resource Management，34(4)，473-495。  new window
12.Morris, D.(1996)。Using Competency Development Tools as a Strategy for Change in the Human Resources Function: A Case Study。Human Resource Management，35(1)，35-51。  new window
13.Blancero, D.、Borski, J.、Dyer, L.(1996)。Key Competencies for a Transformed Human Resource Organization: Results of a Field Study。Human Resource Management，35(3)，383-403。  new window
14.Parry, S. B.(1998)。Just what is a competency? (And why should you care?)。Training，35(6)，58-60+62+64。  new window
15.Dyer, L.(1984)。Studying human Resource Strategy: An approach and an Agenda。Industrial Relations: A Journal of Economy and Society，23(2)，156-169。  new window
16.Raelin, Joseph A.、Cooledge, A. Sims(1995)。From Generic to Organic Competencies。Human Resource Planning，18(3)，24-33。  new window
17.Podsakoff, P. M.、Ahearne, M.、MacKenzie, S. B.(1997)。Organizational citizenship behavior and the quantity and quality of work group performance。Journal of Applied Psychology，82(2)，262-270。  new window
18.Ford, J. K.、MacCallum, R. C.、Tait, M.(1986)。The Application of Exploratory Factor Analysis in Applied Psychology: A Critical Review and Analysis。Personnel Psychology，39(2)，291-314。  new window
19.Becker, Brian、Gerhart, Barry(1996)。The impact of human resource management on organizational performance: Progress and prospects。Academy of Management Journal，39(4)，779-801。  new window
20.Youndt, Mark A.、Snell, Scott A.、Dean, James W. Jr.、Lepak, David P.(1996)。Human resource management, manufacturing strategy, and firm performance。Academy of Management Journal，39(4)，836-866。  new window
21.Koch, M. J.、McGrath, R. G.(1996)。Improving labor productivity: human resource management policies do matter。Strategic Management Journal，17(5)，335-354。  new window
22.McClelland, David C.(1973)。Testing for competence rather than for "intelligence"。American Psychologist，28(1)，1-14。  new window
23.Delery, John E.、Doty, D. Harold(1996)。Modes of Theorizing in Strategic Human Resource Management: Tests of Universalistic, Contingency, and Configurational Performance Predictions。Academy of Management Journal，39(4)，802-835。  new window
24.Huselid, Mark A.(1995)。The Impact of Human Resource Management Practices on Turnover, Productivity and Corporate Performance。Academy of Management Journal，38(3)，635-672。  new window
25.Barrett, F. J.、Thomas, G. F.、Hocevar, S. P.(1995)。The central role of discourse in large-scale change: A social construction perspective。The Journal of Applied Behavioral Science，31(3)，352-372。  new window
26.Bowen, D. E.、Greiner, L. E.(1986)。Moving from production to service in human resource management。Organizational Dynamics，Summer，34-45。  new window
27.Kesler, G. C.(1995)。A model and process for redesigning the HRM role, competencies, and work in a major multi-national corporation。Human Resource Management，34(2)，229-252。  new window
28.Kochanski, J. T.、Ruse, D. H.(1996)。Designing a Competency-Based Human Resources Organization。Human Resource Management，35(1)，19-33。  new window
29.Lawson, T. E.、Limbrick, V.(1996)。Critical competencies and developmental experiences for top human resource executives。Human Resource Management，35(1)，67-85。  new window
30.Martell, K.、Carroll, S. J.(1995)。How Strategic Is Human Resource Management?。Human Resource Management，34(2)，253-267。  new window
31.Tornow, W. W.、DeMeuse, K. P.(1994)。New Paradigm Approaches in Strategic Human Resource Management。Group & Organization Management，19(2)，165-170。  new window
32.Wilhelm, W. R.(1995)。Response to 'Reexamining professionals certification in human resource management' by Carolyn Wiley。Human Resource Management，34(2)，295-297。  new window
33.Yeung, A. K.(1996)。Competencies for human resource professionals: An interview with Richard E. Boyatzis。Human Resource Management，35(1)，119-131。  new window
學位論文
1.李美玉(1999)。西藥業業務人員專業核心職能之研究－以某製藥公司為例，0。  延伸查詢new window
2.陳志鈺(2001)。百貨業樓面管理人員職能量表之建立--以某百貨公司為例(碩士論文)。國立中央大學，中壢。  延伸查詢new window
3.蔡明穎(2000)。團隊領導者核心才能評鑑量表之建立--以在台日式企業為例(碩士論文)。國立中央大學。  延伸查詢new window
4.李樹中(2001)。業務人員專業職能需求研究--以某辦公家具公司為例(碩士論文)。國立中央大學。  延伸查詢new window
5.劉怡君(1999)。製藥業中高階管理者「管理才能」評鑑量表之建立(碩士論文)。國立中央大學。  延伸查詢new window
6.鄧國宏(2000)。主管管理才能評鑑量表之建立與信、效度分析--以某商銀為例(碩士論文)。國立中央大學，桃園縣。  延伸查詢new window
圖書
1.Noe, R. A.(1998)。Employee training & development。New York：McGraw-Hill。  new window
2.Boyatzis, R. E.(1982)。The Competence Manager: A Model for Effective Performance。New York：John Wiley & Sons Inc.。  new window
3.Quinn, Robert E.、Faerman, Sue R.、Thompson, Michael P.、McGrath, Michael R.(1990)。Becoming a master manager: A competency framework。New York：John Wiley & Sons。  new window
4.Spencer, L. M. Jr.、Spencer, S. M.(1993)。Competence at work: Model for superior performance。New York：John Wiley & Sons, Inc.。  new window
5.Byham, W. C.、Moyer, R. P.(1996)。Using competencies to build a successful organization。Development Dimensions International, Inc.。  new window
6.(1996)。People and Competencies。People and Competencies。New York, NY。  new window
7.Brown, D. S.(1993)。Effective supervision。New York, NY：The Macmillan Co.。  new window
8.Chisholm, M. E.、Ely, D. P.(1976)。Medial personnel in education: A competency approach。Englewood Cliffs, NJ：Prentice-Hall。  new window
9.Ulrich, D.(1994)。Human resource partnerships: From rhetoric to reality。Strategic Partners for High Performance。沒有紀錄。  new window
10.Walker, J. W.(1992)。Human resource strategy。Human resource strategy。New York, NY。  new window
 
 
 
 
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