團隊多元性及團隊衝突對團隊績效的影響__臺灣人文及社會科學引文索引資料庫

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題名：	團隊多元性及團隊衝突對團隊績效的影響
書刊名：	電子商務學報
作者：	林詩穎／張秀華／周惠文
作者(外文)：	Lin, Shih-Ying／Chang, Hsiu-Hua／Chou, Huey-Wen
出版日期：	2007
卷期：	9:2
頁次：	頁353-376
主題關鍵詞：	團隊多元性；團隊衝突；團隊績效；團隊信任；Team diversity；Team conflict；Team performance；Trust
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(3) 博士論文(1) 專書(0) 專書論文(0) 排除自我引用:3 共同引用:0 點閱:78

全球化浪潮，企業工作團隊的組成趨向多元性，團隊多元性對團隊績效的影響有正反兩面，可增加團隊創造力、促進意見交流；也可造成團隊的衝突，使績效降低。本研究從團隊績效出發，探討團隊多元性對團隊衝突及績效的影響，並研究團隊信任對團隊衝突與績效間的調節效果。以問卷調查法收集資料，共計60個團隊的有效樣本，結果發現：(1) 團隊多元性對任務衝突及關係衝突皆有顯著正向的影響，其中職位/職等對任務衝突的影響及教育背景對關係衝突的影響最大。(2) 任務及關係衝突皆會降低團隊績效，且中介團隊多元性與團隊績效間的關係。(3) 團隊信任對關係衝突與團隊績效間具調節效果，即團隊信任能顯著降低關係衝突對團隊績效的負面影響。

以文找文

Globalization brings about business work team diversity. Some studies linked diversity to favorable performance whereas others showed that team diversity diminishes team performance. To fully capture the complex relationship between team diversity and performance, we examined the intervening role of conflict between team diversity and performance and if trust moderates the relationship between team conf1ict and performance. The model was tested with a sample of 60 teams. Results included: (1) team diversity has a significant positive associations with task conflict and relationship conflict. Specifically, positional diversity has more impact on task conflict, and education diversity has on relationship conflict. (2) Team conflict is a mediating factor between team diversity and performance. Task and relationship conflict are both detrimental to team performance. (3) Trust is a moderator between relationship conflict and performance. The association between relationship conflict and performance becomes weaker in groups with high trust.

以文找文

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學位論文
1.	Hirst, G.(1999)。The Relationship between Team Communication and R&D Project Performance: A Five Factor Model。
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5.	陳鏞竹(2002)。物流業之團隊多元化與團隊工作滿意度對團隊績效之影響－以個案S公司為例，0。延伸查詢
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圖書
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