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題名:專家與使用者評鑑運動生理學網站之研究
書刊名:大專體育學刊
作者:王順正 引用關係黃彥鈞王予仕江泰儒
作者(外文):Wang, Soun-chengHuang, Yan-jiunWang, Yu-shihChiang, Tai-ju
出版日期:2007
卷期:9:4
頁次:頁61-72
主題關鍵詞:網站評鑑專家指標使用者滿意度Website evaluationExperts' indicatorsUsers' satisfaction indicators
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:56
  • 點閱點閱:76
本研究在透過專家指標與使用者滿意度指標,瞭解運動生理學網站之內容與使用現況,並探討網站改版前後專家與使用者滿意度的差異情形。本研究採用的專家指標參考林文琦(2002)研究加以修改而成,包括內容品質(適切性、正確性、可信度、吸引性、更新速度、主題學術性)、介面設計(版面編排與美化效果、介面設計便利性、連結品質、使用者與網站的互動性、學習輔助工具)以及社群機制(會員機制、運動生理週訊電子報、網聚活動、提供資訊下載)三個架構。以運動生理學專家(7位)與網路教學專家(3位)共10位進行網站評鑑,並且依據專家評鑑的結果進行網站改版,改版後再進行一次專家評鑑。使用者滿意度指標問卷亦依據專家指標架構進行設計,並採用線上問卷的方式,以網站會員(2,401位)為對象,前測回收有效問卷共464份,改版後後測回收有效問卷320份。在改版前後,專家與使用者在內容品質、介面設計與社群機制上的滿意度皆呈現顯著進步;專家對內容品質的滿意度顯著高於使用者,但是在介面設計與社群機制的滿意度則無差異。依據專家指標進行運動生理學網站改版,確實能提升使用者滿意度。專家與使用者在網站內容品質給分的差異,顯示網站的改版應整合專家與使用者意見。
This study investigated the current issues of the exercise physiology website's service quality and contents by experts’ and users' satisfaction indicators and to compare experts’ and users' satisfaction between pre- and post-website correction. The frames of experts' and users' satisfaction indicators in our study were modified by Lin (2002) which included three aspects: contents (i.e., suitability, accuracy, credibility, attraction, update and academic topics), programming (i.e., layout arrangement and prettily impression, interface design, quality of links, style of interaction, and assisted learning tools) and special functions (i.e., member's function, e-paper of exercise physiology, net foregather activity and information downloading). Seven exercise physiology experts and three network experts participated in the evaluation of the website. A users' satisfaction questionnaire was filled online, with a focus on the 2,401 members of the exercise physiology website. While making experts' and users' satisfaction indicators pre-evaluation, according to their scores and experts' suggestions, we renovated the website and its contents. After the renovation, we used the experts' and users' satisfaction indicators again to do the website post-evaluation. The scores of experts' and users' pre- and post-evaluation were used for statistical analyses. By this way, we could learn the satisfaction difference in pre- and post-website correction. The satisfaction scores of contents in experts' scores in pre- and post-evaluation and in users' scores both showed significant improvement. The experts' scores were significant higher than the users'. In programming and special functions, both experts' scores in pre- and post-evaluation and users' scores showed significant improvement. The scores in programming and special functions showed no significant difference between experts and users. Experts' and users' satisfactory evaluation showed significant improvement in contents, programming and special functions; that is, the website's correction was useful. Since experts and users made different suggestions about website evaluation, it would be biased if only one side's only one's opinions were adopted. It would therefore be better to combine both experts' and users' suggestions
期刊論文
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3.McGill, T.、Hobbs, V.、Klobas, J.(2003)。User-developed applications and information systems success: A test of DeLone and McLean model。Information Resource Management Journal,16(1),24-45。  new window
4.劉先翔(20000400)。校園體育網站之內容及設計。大專體育,48,107-110。new window  延伸查詢new window
5.曾淑芬、張良銘(19981200)。醫療資訊網站之內容分析及使用者調查。醫療資訊雜誌,8,54-72。new window  延伸查詢new window
6.Bharati, P.、Chaudhury, A.(2004)。An empirical investigation of decision-making satisfaction in web-based decision support systems。Decision Support Systems,37(2),187-197。  new window
7.Li, Y. N.、Tan, K. C.、Xie, M.(2002)。Measuring web-based service quality。Total Quality Management,13(5),685-700。  new window
8.McKinney, Vicki、Yoon, Kanghyun、Zahedi, Fatemeh Mariam(2002)。The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach。Information Systems Research,13(3),296-315。  new window
9.楊棠堯、蔡燿全(20020700)。年輕網路族對入門網站線上服務服務品質之評估準則與滿意度分析。中華管理學報,3(2),31-46。new window  延伸查詢new window
10.黃清雲(19990800)。新科技在體育之應用--理論與實際。教學科技與媒體,46,2-12。new window  延伸查詢new window
11.林雯瑤(1997)。圖書館與 WWW 網站資源評鑑。教育資料與圖書館學,37卷 2 期,148-171。  延伸查詢new window
12.崔夢萍、陳怡君(2002)。教學網站之互動學習模式分析與評鑑:以國小自然科教學網站為例。初等教育學刊,11輯,155-184。new window  延伸查詢new window
13.劉士豪、廖秀莉(2000)。網站改版與網站經營績效之實證研究。中原學報,28卷4 期,37-42。  延伸查詢new window
14.盧英娟(2001)。國內外休閒運動網站分析比較。國立台灣體育學院學報,9輯,421-434。  延伸查詢new window
15.Alan, W.,、Nial, L.(2003)。Internet based marketing research: A serious alternative to traditional research methods?。Marketing Intelligence & Planning,21(2),79-84。  new window
學位論文
1.游立光(2002)。網站設計與實用性評估之研究(碩士論文)。東吳大學。  延伸查詢new window
2.林佩儀(2000)。網站設計與使用者滿意度之關聯(碩士論文)。國立政治大學。  延伸查詢new window
3.李嘉雯(2002)。網站評鑑線性迴歸模式之研究,屏東市。  延伸查詢new window
4.林文琦(2002)。教學網站專家評估系統中設計與建置,新竹市。  延伸查詢new window
圖書
1.Pearrow, M.(2000)。Web site usability handbook。Charles River Media, Inc.。  new window
2.Head, A. J.(1999)。Design wise-A guide for evaluating th e interface design of information resources。Information Today。  new window
 
 
 
 
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