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題名:消費情境、等候經驗、價格與消費者行為意向關係之研究--以古坑華山地區景觀咖啡廳為例
書刊名:戶外遊憩研究
作者:陳寬裕 引用關係
作者(外文):Chen, Kuan-yu
出版日期:2008
卷期:21:1
頁次:頁51-81
主題關鍵詞:景觀咖啡廳消費情境等候經驗價格合理性行為意向Scenery coffeehouseConsumption situationWaiting experiencePriceBehavioral intentions
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(8) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:7
  • 共同引用共同引用:0
  • 點閱點閱:55
期刊論文
1.Osuna, E. E.(1985)。The Psychological Cost of Waiting。Journal of Mathematical Psychology,29(1),82-105。  new window
2.Geistfeld, L. V.、Sproles, G. B.、Badenhop, S. B.(1997)。The concept and measurement of a hierarchy of product characteristics。Advances in Consumer Research,4(1),302-307。  new window
3.Henry, J. W.、Stone, R. W.(1994)。A structural equation modeling of end-user satisfaction with a computer-based medical information system.。Information Resources Management Journal,7(3),21-33。  new window
4.Mitchell, Deborah J.、Kahn, B. E.、Knasko, S. C.(1995)。There's Something in the Air: Effects of Congruent or Incongruent Ambient Odor on Consumer Decision Making。Journal of Consumer Research,22(2),229-238。  new window
5.Sweeney, J. C.、Soutar, G. N.、Johnson, L. W.(1997)。Retail Service Quality and Perceived Value: A Comparison of Two Models。Journal of Retailing and Consumer Services,4(1),39-48。  new window
6.Dickson, R. P.、Sawyer, A. G.(1990)。Price Knowledge and Search of Supermarket Shoppers。Journal of Marketing,54(3),42-53。  new window
7.Houston, M. B.、Bettencourt, L. A.、Wenger, S.(1998)。The relationship between waiting in a service queue and evaluations of service quality: A field theory perspective。Psychology and Marketing,15(8),735-753。  new window
8.Baker, J.、Cameron, M.(1996)。The Effects of the Service Environment on Affect and Consumer Perception of Waiting Time: An Integrative Review and Research Proposition。Journal of the Academy of Marketing Science,24(4),338-349。  new window
9.Taylor, Shirley(1994)。Waiting for Service: The Relationship Between Delays and Evaluations of Service。Journal of Marketing,58(2),56-69。  new window
10.Zwick, W. R.、Velicer, W. F.(1986)。A comparison of five rules for determining the number of factors to retain。Psychological Bulletin,99,432-442。  new window
11.Bentler, P. M.(1990)。Comparative fit indexes in structure models。Psychological Bulletin,107(2),238-246。  new window
12.Ravald, A.、Grönroos, C.(1996)。The Value Concept Relationship Marketing。European Journal of Marketing,30(2),19-30。  new window
13.Murphy, Patrick E.、Enis, Ben M.(1986)。Classifying Products Strategically。Journal of Marketing,50(3),24-42。  new window
14.Spangenberg, E. R.、Crowley, A. E.、Henderson, P. W.(1996)。Improving the store environment: Do olfactory cues affect evaluations and behaviors?。Journal of Marketing,60(2),67-80。  new window
15.Hornik, J.(1984)。Subjective vs. objective time measures: A note on the perception of time in consumer behavior。Journal of Consumer Research,11(1),615-618。  new window
16.Bagozzi, Richard P.、Phillips, Lynn W.(1982)。Representing and Testing Organizational Theories: A Holistic Construal。Administrative Science Quarterly,27(3),459-489。  new window
17.Belk, Russell W.(1975)。Situational Variables and Consumer Behavior。Journal of Consumer Research,2(3),157-164。  new window
18.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin,103(3),411-423。  new window
19.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。  new window
20.Bolton, Ruth N.、Drew, James H.(1987)。A Multistage Model of Customers' Assessments of Service Quality and Value。Journal of Consumer Research,17(4),375-384。  new window
21.Zeithaml, Valarie A.、Berry, Leonard L.、Parasuraman, Ananthanarayanan Parsu(1996)。The behavioral consequences of service quality。Journal of Marketing,60(2),31-46。  new window
22.Oh, Haemoon(1999)。Service Quality, Customer Satisfaction, and Customer Value: A Holistic Perspective。International Journal of Hospitality Management,18(1),67-82。  new window
23.Bentler, Paul M.、Chou, Chih-ping(1987)。Practical Issues in Structural Modeling。Sociological Methods and Research,16(1),78-117。  new window
24.Baker, Julie、Grewal, Dhruv、Parasuraman, A.(1994)。The Influence of Store Environment on Quality Inferences and Store Image。Journal of the Academy of Marketing Science,22(4),328-339。  new window
25.Bagozzi, Richard P.、Yi, Youjae(1988)。On the Evaluation of Structural Equation Models。Journal of the Academy of Marketing Science,16(1),74-94。  new window
26.Wakefield, Kirk L.、Blodgett, Jeffrey G.(1994)。The Importance of Servicescapes in Leisure Service Settings。Journal of Services Marketing,8(3),66-76。  new window
27.Hu, Li-tze、Bentler, Peter M.(1999)。Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives。Structural Equation Modeling: A Multidisciplinary Journal,6(1),1-55。  new window
28.Parasuraman, Ananthanarayanan Parsu、Grewal, Dhruv(2000)。The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda。Journal of the Academy of Marketing Science,28(1),168-174。  new window
29.Bitner, Mary Jo(1992)。Servicescapes: The Impact of Physical Surroundings on Customers and Employees。Journal of Marketing,56(2),57-71。  new window
30.McDonald, Roderick P.、Ho, Moon-Ho Ringo(2002)。Principles and practice in reporting structural equation analyses。Psychological Methods,7(1),64-82。  new window
31.Cronin, J. Joseph Jr.、Taylor, Steven A.(1992)。Measuring Service Quality: A Reexamination and Extension。Journal of Marketing,56(3),55-68。  new window
32.Boulding, William、Kalra, Ajay、Staelin, Richard、Zeithaml, Valarie A.(1993)。A Dynamic Process Model of Service Quality: From Expectation to Behavioral Intentions。Journal of Marketing Research,30(1),7-27。  new window
33.Cronin, J. Joseph Jr.、Hult, G. Tomas M.、Brady, Michael K.(2000)。Assessing the Effect of Quality, Value, and Customer Satisfaction on Consumer Behavioral Intention in Service Environment。Journal of Retailing,76(2),193-218。  new window
34.Zeithaml, Valarie A.(1988)。Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence。Journal of Marketing,52(3),2-22。  new window
35.Mowen, J. C.、Licata, J. W.、McPhail, J.、Mowen, J.、Licate, J.(1993)。Waiting in the Emergency Room: How to Improve Patient Satisfaction。Journal of Health Care Marketing,13(2),26-33。  new window
36.Lichtenstein, Donald R.、Ridgway, Nancy M.、Netemeyer, Richard G.、Lichten, D. R.、Ridgway, N. M.、Netemeyer, R. G.(1993)。Price Perception and Consumer Shopping Behavior: A Field Study。Journal of Marketing Research,30,234-245。  new window
37.Thompson, D.、Yarnould, R.(1995)。Relating Ration Satisfaction to Waiting Time Perceptions: The Disconfirmation Paradigm。Journal of Academic Emergency Medicine,2(12),1057-1062。  new window
38.Hui, M. K.、Tse, D. K.(1996)。What to Tell Consumer in Waits of Different Lengths: An Integrative Model of Service Evaluation。Journal of Marketing,60(2),81-90。  new window
39.Van Der Sluis, S.、Dolan, C. V.、Stoel, R. D.(2005)。A Note on Testing Perfect Correlations in SEM。Structural Equation Modeling,12,551-577。  new window
40.Hightower, R.、Brady, M. K.、Baker, T. L.(2002)。Investigation the Role of the Physical Environment in Hedonic Service Consumption: An Exploratory Study of Sporting Events。Journal of Business Research,55,697-707。  new window
41.Dube, L.、Chebat, J.、Morin, S.(1995)。The Effects of Background Music on Consumers' Desire to Affiliate in Buyer-seller Interactions。Psychology & Marketing,12(4),305-319。  new window
42.Kumar, P.、Kalwani, M.、Dada, M.(1997)。The Impact of Waiting Time Guarantees on Consumers Waiting Experience。Marketing Science,16(4),295-314。  new window
研究報告
1.Cronin, J. J., Jr.、Hightower, R.、Hult, G. T. M.(1998)。PSSQ: Measuring Consumer Perceptions of the Servicescape。USA。  new window
學位論文
1.董士偉(2005)。服務場景與等候經驗對國道客運旅客行為意向與選擇行為之影響(碩士論文)。國立交通大學。  延伸查詢new window
2.Hightower, R.(1997)。Conceptualizing and Measuring the Impact of Servicescape on Service Encounter Outcomes,Tallahassee, FL。  new window
3.莊雅雯(2005)。餐飲業之服務特性與其空間結構之關係-以臺北都會區為例,0。  延伸查詢new window
圖書
1.Antonides, G.、Raaij, W. F.(1998)。Consumer Behavior: A European Perspective。Consumer Behavior: A European Perspective。New York, NY:John Wiley & Sons, Inc.。  new window
2.Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1995)。Multivariate data analysis with readings。Upper Saddler River, NJ:Prentice-Hall。  new window
3.榮泰生(1999)。消費者行為。臺北:五南出版社。  延伸查詢new window
4.Monroe, Kent B.(1990)。Pricing : Marketing Profitable Decisions。McGraw-Hill Publishing Company。  new window
5.Engel, J. F.、Kollat, D. T.、Blackwell, R. D.(1982)。Consumer Behavior。N.Y:Chicago:Holt, Rinehart Winston:Dryden Press:Dryden Press。  new window
6.Kerlinger, F. N.、Lee, H. B.(2000)。Foundations of Behavioral Research。Harcourt College Publishers。  new window
7.邱皓政(2004)。結構方程模式:LISREL的理論、技術與應用。臺北:雙葉書廊有限公司。  延伸查詢new window
8.Nunnally, Jum C.、Bernstein, Ira H.(1994)。Psychological theory。MacGraw-Hill。  new window
9.Kotler, Philip J.(1991)。Marketing Management: analysis, Planning, Implementation and Control。Prentice-Hall。  new window
10.Joreskog, K. G.、Sorbom, D.(1993)。LISREL 8: User's Reference Guide。Chicago:Scientific Software。  new window
11.Lovelock, C. H.(2001)。Service Marketing: People, Technology, Strategy。Service Marketing: People, Technology, Strategy。Upper Saddle River, NJ。  new window
12.Ward, Scott、Robertson, Thomas S.(1973)。Consumer Behavior Research: Promise and Prospects。Consumer Behavior: Theoretical Sources。Englewood Cliffs, NJ。  new window
13.Kakkar, P.、Lutz, R. J.(1981)。Situation Influence on Consumer Behavior: A Review。Perspectives in Consumer Behavior。Glenview, IL。  new window
14.蔡界勝(1996)。餐飲管理與經營。餐飲管理與經營。臺北市。  延伸查詢new window
15.那路灣公司旅遊資訊部(2002)。景觀咖啡屋&茶坊完全指南。景觀咖啡屋&茶坊完全指南。臺北。  延伸查詢new window
圖書論文
1.Baker, J.(1986)。The role of the environment in marketing service: The consumer perspective。The services challenge: Integrating for competitive advantage。Chicago, IL:American Marketing Association。  new window
2.Maister, D. H.(1985)。The Psychology of Waiting Lines。The service encounter: Managing employee/customer interaction in service business。Lexington, MA:Lexington Books。  new window
3.Monroe, K. B.、Krishnan, R.(1985)。The Effect of Price on Subjective Product Evaluation。Perceived Quality: How Consumers View Stores and Merchandise。Lexington, MA。  new window
 
 
 
 
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