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題名:臺灣地區航空旅客國際機場消費行為模式之研究
書刊名:運輸學刊
作者:呂錦隆 引用關係李宗純
作者(外文):Lu, Jin-longLee, Tsung-chuen
出版日期:2015
卷期:27:2
頁次:頁281-309
主題關鍵詞:航空旅客機場消費行為截斷式Tobit模式二元羅吉特模式Passenger shopping behaviorAirportTruncated Tobit modelBinary logit model
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:50
以往雖有若干研究針對國際機場旅客消費議題分析,惟欠缺以行為模式進行印證,本研究蒐集臺灣地區航空旅客在北南兩大國際機場之實際消費資料,以二元羅吉特模式及截斷式Tobit模式分析旅客消費決策及消費金額與潛在影響因素之關係,使成果更具理論基礎。模式分析將旅客區別為計畫性與衝動性兩類消費傾向,結果發現旅客若對機場消費特性知覺強,則將提高其在機場消費之機會,特別是人員服務佳會促進衝動性消費旅客消費金額之增加(有消費前提)。此外,若干個人特性與旅行特性變項,對影響計畫消費或衝動消費旅客之消費意願及金額有不同的趨勢。旅客花費在消費的時間愈久,則其消費金額也將愈高。最後,以自用或紀念,或是送禮、託購等之消費,對計畫消費旅客或衝動消費旅客來說,部分正向影響消費金額。本研究成果可供機場及商店營運者之參考。
Understanding air passengers' shopping behavior at airports is one of the important issues for airport operation. A few studies in the past had investigated this issue, and there is a need to further explore the use of behavioral modeling techniques for analysis. This paper collected data of Taiwanese passengers' shopping behavior at the two primary international airports in Taiwan-Taiwan Taoyuan International Airport and Kaohsiung International Airport, and adopted binary logit model and truncated Tobit model to model the shopping behavior of air passengers and their shopping amount. We further segmented the samples into two categories: pre-planned shopping passengers and impulsive shopping passengers. The model results reveal that if passengers have high perceptions on airport shopping, they will be more willing to shop at airports. Good employee services could particularly increase impulsive shopping passengers' shopping expenditures (if they decide to shop). Certain variables related to passengers' background and travel characteristics have reverse impacts on shopping decisions and shopping expenditures for either pre-planned shopping passengers or impulsive shopping passengers. If passengers spend more time on shopping, their expenditures will be more. Finally if passengers shop items for self-use or memories, for gift giving or for others asked, the spending will be higher for both groups of passengers. The findings have implications for airport and shop operators.
期刊論文
1.Graham, A.(2009)。How Important are Commercial Revenues to Today's Airports。Journal of Air Transport Management,15(3),106-111。  new window
2.Rohm, Andrew J.、Swaminathan, V.(2004)。A typology of online shoppers based on shopping motivations。Journal of Business Research,57(7),748-757。  new window
3.Omar, O.、Kent, A.(2001)。International Airport Influences on Impulsive Shopping: Trait and Normative Approach。International Journal of Retail & Distribution Management,29(5),226-235。  new window
4.Lin, Y. H.、Chen, C. F.(2013)。Passengers' shopping motivations and commercial activities at airports--The moderating effects of time pressure and impulse buying tendency。Tourism Management,36,426-434。  new window
5.龔昶元、王金酩、吳蕙妤(20070900)。消費者購物動機對品牌權益影響之研究。致遠管理論叢,2(1),29-44。  延伸查詢new window
6.Appold, S. J.、Kasarda, J. D.(2006)。The Appropriate Scale of US Airport Retail Activities。Journal of Air Transport Management,12(6),277-287。  new window
7.Castillo-Manzano, J. I.(2010)。Determinants of Commercial Revenues at Airport: Lessons Learned from Spanish Regional Airports。Tourism Management,31(6),788-796。  new window
8.Fuerst, R.、Gross, S.、Klose, U.(2011)。The Sky Is Limit? The Determinants and Constraints of European Airports Commercial Revenues。Journal of Air Transport Management,17(5),278-283。  new window
9.Geuens, M.、Vantomme, D.、Brengmam, M.(2004)。Developing a Typology of Airport Shoppers。Tourism Management,25(5),615-622。  new window
10.Huang, W. H.、Kuai, L.(2006)。The In-flight Shopper。Journal of Air Transport Management,12(4),207-211。  new window
11.Perng, S.-W.、Chow, C. C.、Liao, W. C.(2010)。Analysis of Shopping Preference and Satisfaction with Airport Retailing Products。Journal of Air Transport Management,16(5),279-283。  new window
12.Torres, E.、Dominguez, J. S.、Valdes, L.、Aza, R.(2005)。Passenger Waiting Time in an Airport and Expenditure Carried Out in The Commercial Area/9。Journal of Air Transport Management,11(6),363-367。  new window
13.Volkova, N.、Miiller, J.(2012)。Assessing the Non-aviation Performance of Selected US Airports。Transportation Journal,51(3),289-304。  new window
14.Zeithaml, Valarie A.(1988)。Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence。Journal of Marketing,52(3),2-22。  new window
會議論文
1.Lu, J. L.(2013)。Determinants of Passengers9 Shopping Intentions at Airports。2013 World Conference of Air Transportation Research Society,(會議日期: 20130628~20130701)。Bergamo, Italy。  new window
學位論文
1.孫心俠(2005)。以消費者觀點探討機場免稅店的經營(碩士論文)。國立台灣科技大學。  延伸查詢new window
2.徐妮瑩(2009)。桃園機場航廈精品購物需求與免稅店特質之關聯分析(碩士論文)。開南大學。  延伸查詢new window
圖書
1.桃園國際機場股份有限公司(2010)。臺灣桃園國際機場99年年度年報。  延伸查詢new window
2.北京首都國際機場股份有限公司(2011)。北京首都國際機場股份有限公司 2010年報。  延伸查詢new window
3.高雄國際航空站(2010)。高雄國際航空站99年年度年報。  延伸查詢new window
4.Greene, W. J.(2012)。LIMDEP 10.0 Econometric Modeling Guide, Econometric Software。New York:Inc. Plainview。  new window
5.Hong Kong International Airport(2011)。Plant the Future - Annual Report 2010/1L。  new window
6.Incheon Airport(2011)。All New, All Creative,All Different - Incheon Airport 2010 Annual Report。  new window
其他
1.(2011),http://www.taoyuanairport.com.tw/, 2011/02/14。  new window
 
 
 
 
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