期刊論文| 1. | Mohan, G.、Sivakumaran, B.、Sharma, P.(2012)。Store environment's impact on variety seeking behavior。Journal of Retailing and Consumer Services，19(4)，419-428。   |
| 2. | Kaltcheva, Velitchka D.、Weitz, Barton A.(2006)。When Should a Retailer Create an Exciting Store Environment?。Journal of Marketing，70(1)，107-118。 |
| 3. | Baker, Julie、Grewal, Dhruv、Levy, Michael(1992)。An Experimental Approach to Making Retail Store Environmental Decisions。Journal of Retailing，68(4)，445-460。 |
| 4. | 蕭至惠、許志賢、許世芸、許書銘(20070600)。探討商店環境刺激對消費者情緒與購物價值之影響。運動休閒餐旅研究，2(2)，48-66。 延伸查詢 |
| 5. | 廖國鋒、蔡淑梨、李律嫺(20070300)。商店實體環境對消費行為影響之研究--以服飾零售業為例。華岡紡織期刊，14(1)，41-57。 延伸查詢 |
| 6. | Walsh, G.、Shiu, E.、Hassan, L. M.、Michaelidou, N.、Beatty, S. E.(2011)。Emotions, store-environmental cues, store-choice criteria, and marketing outcomes。Journal of Business Research，64(7)，737-744。 |
| 7. | Garlin, F. V.、Owen, K.(2006)。Setting the tone with the tune: A meta-analytic review of the effects of background music in retail settings。Journal of Business Research，59(6)，755-764。 |
| 8. | Liao, Y.、Liaw, G.(2011)。How cues in the multiple store environment influence shopping mood and patronage satisfaction?。Journal of International Management Studies，6(1)，59-66。 |
| 9. | Morrison, M.、Gan, S.、Dubelaar, C.、Oppewal, H.(2011)。In-store music and aroma influences on shopper behavior and satisfaction。Journal of Business Research，64(6)，558-564。 |
| 10. | Nyer, P. U.(1997)。A study of the relationships between cognitive appraisals and consumption emotion。Journal of the Academy of Marketing Science，25(4)，296-304。 |
| 11. | Oh, J.、Fiorito, S. S.、Cho, H.、Hofacker, C.(2008)。Effects of design factors on store image and perceived merchandise quality in web-based stores。Journal of Retailing and Consumer Services，15(4)，237-249。 |
| 12. | Park, C. Whan、Iyer, Easwar S.、Smith, Daniel C.(1989)。The effects of situational factors on in-store grocery shopping behavior: The role of store environment and time available for shopping。Journal of Consumer Research，15(4)，422-433。 |
| 13. | Roy, A.、Tai, S. C.(2003)。Store environment and shopping behavior: The role of imagery elaboration and shopping orientation。Journal of International Consumer Marketing，15(3)，71。 |
| 14. | Sherman, E.、Mathur, A.、Smith, R. B.(1997)。Store environment and store purchase behavior: Mediating role of consumer emotions。Psychology & Marketing，14(4)，361-378。 |
| 15. | Shukla, P.、Babin, B. J.(2013)。Effects of consumer psychographics and store characteristics in influencing shopping value and store switching。Journal of Consumer Behaviour，12(3)，194-203。 |
| 16. | Smith, W.(1989)。Trends in retail lighting: An intelligent design approach。International Journal of Retail and Distribution Management，17(5)，30-32。 |
| 17. | Spassova, G.、Isen, A. M.(2013)。Positive affect moderates the impact of assortment size on choice satisfaction。Journal of Retailing，89(4)，397-408。 |
| 18. | Sweeney, J. C.、Wyber, F.(2002)。The role of cognitions and emotions in the music-approach-avoidance behavior relationships。Journal of Service Marketing，16(1)，51-69。 |
| 19. | Dawson, Scott、Bloch, Peter H.、Ridgway, Nancy M.(1990)。Shopping motives, emotional states, and retail outcomes。Journal of Retailing，66(4)，408-427。 |
| 20. | Rafaeli, A.、Sutton, R. I.(1990)。Busy store and demanding customers: How do they affect the display of positive emotion?。Academy of Management Journal，33(3)，623-637。 |
| 21. | Matilla, A.、Wirtz, J.(2000)。The role of preconsumption affect in post-purchase evaluation of services。Psychology and Marketing，17(1)，587-605。 |
| 22. | Spies, K.、Hesse, F.、Loesche, K.(1997)。Store atmosphere, mood and purchasing behavior。International Journal of Research in Marketing，14(1)，1-17。 |
| 23. | Swinyard, William R.(1993)。The Effects of Mood, Involvement, and Quality of Store Experience on Shopping Intentions。Journal of Consumer Research，20(2)，271-280。 |
| 24. | Pugh, S. D.(2001)。Service with a smile: Emotional contagion in the service encounter。Academy of Management Journal，44(5)，1018-1027。 |
| 25. | Babin, Barry J.、Hardesty, David M.、Suter, Tracy A.(2003)。Color and shopping intentions: The intervening effect of price fairness and perceived affect。Journal of Business Research，56(7)，541-551。 |
| 26. | Babin, Barry J.、Darden, William R.、Griffin, Mitch(1994)。Work and/or fun: Measuring hedonic and utilitarian shopping value。Journal of Consumer Research，20(4)，644-656。 |
| 27. | Barger, Patricia B.、Grandey, Alicia A.(2006)。Service with a Smile and Encounter Satisfaction: Emotional Contagion and Appraisal Mechanisms。Academy of Management Journal，49(6)，1229-1238。 |
| 28. | Grandey, Alicia A.、Fisk, Glenda M.、Mattila, Anna S.、Jansen, Karen J.、Sideman, Lori A.(2005)。Is "service with a smile" enough? Authenticity of positive displays during service encounters。Organizational Behavior and Human Decision Processes，96(1)，38-55。 |
| 29. | Hennig-Thurau, Thorsten、Groth, Markus、Paul, Michael、Gremler, Dwayne D.(2006)。Are all smiles created equal? How emotional contagion and emotional labor affect service relationships。Journal of Marketing，70(3)，58-73。 |
| 30. | Tsai, Wei-Chi、Huang, Yin-Mei(2002)。Mechanisms linking employee affective delivery and customer behavioral intentions。Journal of Applied Psychology，87(5)，1001-1008。 |
| 31. | Baker, Julie、Parasuraman, A.、Grewal, Dhruv、Voss, Glenn B.(2002)。The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions。Journal of Marketing，66(2)，120-141。 |
| 32. | Arnold, Mark J.、Reynolds, Kristy E.(2003)。Hedonic shopping motivations。Journal of Retailing，79(2)，77-95。 |
| 33. | Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin，103(3)，411-423。 |
| 34. | Bono, J. E.、Foldes, H. J.、Vinson, G.、Muros, J. P.(2007)。Workplace emotions: the role of supervision and leadership。Journal of Applied Psychology，92(5)，1357-1367。 |
| 35. | Chi, N. W.、Grandey, A. A.、Diamond, J. A.、Krimmel, K. R.(2011)。Want a tip? Service performance as a function of emotion regulation and extraversion。Journal of Applied Psychology，96(6)，1337-1346。 |
| 36. | Jang, Soo Cheong Shawn、Namkung, Young(2009)。Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian-Russell model to restaurants。Journal of Business Research，62(4)，451-460。 |
| 37. | Podsakoff, Philip M.、Organ, Dennis W.(1986)。Self-Reports in Organizational Research: Problems and Prospects。Journal of Management，12(4)，531-544。 |
| 38. | Donovan, Robert J.、Rossiter, John R.(1982)。Store atmosphere: An environmental psychology approach。Journal of Retailing，58(1)，34-57。 |
| 39. | Bitner, Mary Jo(1992)。Servicescapes: The Impact of Physical Surroundings on Customers and Employees。Journal of Marketing，56(2)，57-71。 |
| 40. | Westbrook, Robert A.、Oliver, Richard L.(1991)。The dimensionality of consumption emotion patterns and consumer satisfaction。Journal of Consumer Research，18(1)，84-91。 |
| 41. | Turley, L. W.、Milliman, R. E.(2000)。Atmospheric Effects on Shopping Behavior: A Review of the Experimental Evidence。Journal of Business Research，49(2)，193-211。 |