| 期刊論文1. | Hui, M.、Dube, L.、Chebat, J.(1997)。The Impact of Music on Consumer's Reactions to Waiting for Services。Journal of Retailing,73(1),87-104。 | 2. | Kaltcheva, Velitchka D.、Weitz, Barton A.(2006)。When Should a Retailer Create an Exciting Store Environment?。Journal of Marketing,70(1),107-118。 | 3. | 張國忠、丁承、丁慧瑩(20000900)。網路商店行銷策略對消費者滿意度與服務價值認知之影響效果探討。商管科技季刊,1(3),329-353。 延伸查詢 | 4. | Bone, P. F.、Ellen, P. S.(1999)。Scents in the marketplace:Explaining a fraction of olfaction。Journal of Retailing,75(2),243-262。 | 5. | 蕭至惠、蔡進發、盧信豪(20110900)。探討服務品質與顧客滿意度對顧客忠誠度的影響--以信任及關係承諾為中介變數。商管科技季刊,12(3),231-261。 延伸查詢 | 6. | Areni, C. S.、Kim, D.(1993)。The influence of in-store lighting on consumers’ examination of merchandise in a wind store。International Journal of Research in Marketing,11,117-125。 | 7. | 紀信光、章孟宸、余秋慧(20081200)。服務品質與行為意向間的中介模型研究--以行動加值服務為例。商管科技季刊,9(4),575-596。 延伸查詢 | 8. | 蕭至惠、許志賢、許世芸、許書銘(20070600)。探討商店環境刺激對消費者情緒與購物價值之影響。運動休閒餐旅研究,2(2),48-66。 延伸查詢 | 9. | Bellizzi, J. A.、Hite, R. E.(1992)。Environment color, consumer feelings, and purchase likelihood。Psychology and Marketing,9(5),347-363。 | 10. | Brtiggen, E.、Foubert, B.、Gremler, D.(2011)。Extreme makeover: Short-and longterm effects of a remodeled servicescape。Journal of Marketing,75(5),71-87。 | 11. | Gifford, R.(1988)。Light, decor, arousal, comfort, and communication。Journal of Environmental Psychology,8,177-189。 | 12. | Grayson, R. A. S.、McNeill, L. S.(2009)。Using atmospheric elements in service retailing: Understanding the bar environment。Journal of Services Marketing,23(7),517-527。 | 13. | Guenzi, P.、Georges, L.、Pardo, C.(2009)。The impact of strategic account managers’ behaviors on relational outcomes: An empirical study。Industrial Marketing Management,38(3),300-311。 | 14. | Kawaf, F.、Tagg, S.(2012)。Online shopping environments in fashion shopping: An S-O-R based review。The Marketing Review,12(2),161-180。 | 15. | KeÜlor, B. D.、Lewison, D.、Tomas, G.、Hult, M.、Hauser, W.(2007)。The service encounter in a multi-national context。Journal of Services Marketing,21,451-461。 | 16. | Miles, P.、Miles, G.、Cannon, A.(2012)。Linking servicescape to customer satisfaction: Exploring the role of competitive strategy。International Journal of Operations & Production Management,32(7),772-795。 | 17. | Morin, S.、Dube, L.(2007)。The role of pleasant music in servicescapes: A test of the dual model of environmental perception。Journal of Retailing,83(1),115-130。 | 18. | Orth, U. R.、Heinrich, F.、Malkewitz, K.(2012)。Servicescape interior design and consumers1 personality impressions。Journal of Services Marketing,26(3),194-203。 | 19. | Russell, J. A.(1978)。Evidence of convergent validity on the dimensions of affect。Journal of Personality and Social Psychology,36(10),1152-1168。 | 20. | Spangenberg, E. R.、Crowley, A. E.、Henderson, P. W.(1996)。Strategic Management Journal。Journal of Marketing,60(2),67-80。 | 21. | Tenenhaus, M.、Esposito Vinzi, V.、Chatelin, Y. M.(2005)。PLS path modelling。Computational Statistics & Data Analysis,48,159-205。 | 22. | Wakefield, L. K.(1998)。Excitement at the mall: Determinants and the effects on shopping response。Journal of Retailing,74(4),515-539。 | 23. | Chebat, J. C.、Michon, R.(2003)。Impact of Ambient Odors on Mall Shoppers' Eemotions, Cognition, and Spending: A Test of Competitive Causal Theories。Journal of Business Research,56(7),529-539。 | 24. | 方世榮、張嘉雯(20041200)。顧客涉入程度對服務品質與關係品質之干擾效果--以電腦賣場與內部商店為例。中山管理評論,12(4),755-794。 延伸查詢 | 25. | Reimer, Anja、Kuehn, Richard(2005)。The impact of servicescape on quality perception。European Journal of Marketing,39(7/8),785-809。 | 26. | 詹月雲、黃勝雄(20021200)。觀光夜市發展之課題與對策探討--以高雄六合觀光夜市為例。土地問題研究季刊,1(4)=4,62-78。 延伸查詢 | 27. | 李素馨、李維貞、黃芳銘(20081100)。外籍遊客之夜市旅遊行為與體驗之關係。休閒與遊憩研究,2(2),63-90。 延伸查詢 | 28. | Gwinner, K. P.、Bitner, M. J.、Brown, S. W.、Kumar, A.(2005)。Service Customization through Employee Adaptiveness。Journal of Service Research,8(2),131-148。 | 29. | Babin, Barry J.、Darden, William R.(1995)。Consumer self-regulation in a retail environment。Journal of Retailing,71(1),47-70。 | 30. | Grove, Stephen J.、Fisk, Raymond P.、Dorsch, Michael J.(1998)。Assessing the theatrical components of the service encounter: A Cluster Analysis Examination。Service Industries Journal,18(3),116-134。 | 31. | 高清漢(20020600)。從風格原型--看泳鏡造形特徵與意象的關係。設計學報,7(1),33-46。 延伸查詢 | 32. | Baron, R. M.、Kenny, D. A.(198612)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology,51(6),1173-1182。 | 33. | Lin, I. Y.、Mattila, A. S.(2010)。Restaurant servicescape, service encounter, and perceived congruency on customers' emotions and satisfaction。Journal of Hospitality Marketing and Management,19(8),819-841。 | 34. | Song, M.、Droge, C.、Hanvanich, S.、Calantone, R.(2005)。Marketing and Technology Resource Complementarily: An Analysis of Their Interaction Effect in two Environmental Contexts。Strategic Management Journal,26(3),259-276。 | 35. | 林家旭(20031200)。流行服裝風格與設計要素關係之研究--以米蘭2002/3秋冬女裝作品為例。藝術學報,73,89-97。 延伸查詢 | 36. | Milliman, Ronald E.(1986)。The influence of background music on the behavior of restaurant patrons。Journal of Consumer Research,13(2),286-289。 | 37. | Siguaw, Judy A.、Simpson, Penny M.、Baker, Thomas L.(1998)。Effects of Supplier Market Orientation on Distributor Market Orientation and the Channel Relationship: The Distributor Perspective。Journal of Marketing,62(3),99-111。 | 38. | Hirschman, Elizabeth C.、Holbrook, Morris B.(1982)。Hedonic Consumption: Emerging Concepts, Methods and Propositions。Journal of Marketing,46(3),92-101。 | 39. | Harrell, Gillbert D.、Hutt, Michael D.、Anderson, James C.(1980)。Path Analysis of Buyer Behavior Under Conditions of Crowding。Journal of Marketing Research,17(1),45-51。 | 40. | Sweeney, Jillian C.、Soutar, Geoffrey N.(2001)。Consumer Perceived Value: The Development of a Multiple Item Scale。Journal of Retailing,77(2),203-220。 | 41. | Baker, Julie、Parasuraman, A.、Grewal, Dhruv、Voss, Glenn B.(2002)。The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions。Journal of Marketing,66(2),120-141。 | 42. | Doney, Patricia M.、Cannon, Joseph P.(1997)。An Examination of the nature of trust in buyer-seller relationships。Journal of Marketing,61(2),35-51。 | 43. | Cronin, J. Joseph Jr.、Brady, Michael K.、Hult, G. Tomas M.(2000)。Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments。Journal of Retailing,76(2),193-218。 | 44. | Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。 | 45. | Jang, Soo Cheong Shawn、Namkung, Young(2009)。Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian-Russell model to restaurants。Journal of Business Research,62(4),451-460。 | 46. | Bitner, Mary Jo(1992)。Servicescapes: The Impact of Physical Surroundings on Customers and Employees。Journal of Marketing,56(2),57-71。 | 47. | Russell, J. A.、Pratt, G.(1981)。A Description of the Affective Quality Attributed to Environments。Journal of Personality and Social Psychology,38(2),311-322。 | 48. | Lin, Ingrid Y.(2004)。Evaluating a servicescape: the effect of cognition and emotion。International Journal of Hospitality Management,23(2),163-178。 | 49. | Sherman, Elaine、Mathur, Anil、Smith, Ruth Belk(1997)。Store environment and consumer purchase behavior: Mediating role of consumer emotions。Psychology and Marketing,14(4),361-378。 | 50. | Turley, L. W.、Milliman, R. E.(2000)。Atmospheric Effects on Shopping Behavior: A Review of the Experimental Evidence。Journal of Business Research,49(2),193-211。 | 51. | Yoo, C.、Park, J.、Deborah, J. M.(1998)。Effects of Store Characteristics and In-Store Emotional Experiences on Store Attitude。Journal of Business Research,42,253-263。 | 52. | Sweeney, J. C.、Wyber, F.(2002)。The Role of Cognitions and Emotions in the Music-approach-avoidance Behavior Relationship。Journal of Services Marketing,16(1),51-69。 | 學位論文1. | 許翔閔(2011)。臺灣夜市規劃創新設計之研究(碩士論文)。雲林科技大學,雲林縣。 延伸查詢 | 圖書1. | Mehrabian, A.、Russell, J. A.(1974)。An Approach to Environment Psychology。Cambridge, Mass:MIT Press。 | 2. | Fitzsimmons, J. A.、Fitzsimmons, M. J.(2008)。Service Management: Operations. Strategy, and Information Technology。New York:McGraw-Hill Higher Education。 | 3. | Schiffman, H. R.(2001)。Sensation and Perceptions。New York:Wiley。 | 4. | 林清河、吳萬益(2002)。行銷研究。臺北市:華泰文化事業股份有限公司。 延伸查詢 | 5. | Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。 | 6. | Ching, F.(1996)。Architecture: Form, Space, and Order。New York:Van Nostrand Reinhold。 | 7. | Sherry, J. F. Jr.(1998)。Servicescapes: The concept of place in contemporary markets。Chicago, IL:NTC。 | 其他1. | (2013)。商圈漫遊,http://new travel.taichung.gov.tw/zh-tw/Experience/Business, 2013/12/12。 | 2. | 行政院主計處(2009)。攤販經營概況調查統計結果表,http://www.stat.gov.tw/public/Attachment/95151724671.pdf, 2011/04/30。 延伸查詢 | 3. | Ringle, M. C.,Wende, S.,Will, A.(2005)。SmartPLS 2.0 (M3) beta (software),Hamburg。,http://www.smartpls.de。 | 圖書論文1. | Larsen, R. J.、Diener, E. D.(2002)。Emotion: Models, measures, and individual differences。Emotions in The Workplace。New York:Jossy-Bass。 | 2. | Weiss, H. M.(2002)。Conceptual and empirical foundations for the study of affect at work。Emotions in The Workplace。New York:Jossey-Bass。 | 3. | Chin, Wynne W.(1998)。The partial least squares approach for structural equation modeling。Modern Methods for Business Research。Lawrence Erlbaum Associates, Inc.。 | |
| |