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題名:醫管職能與科系競爭力之評選模式
書刊名:醫務管理期刊
作者:洪婉真江佳芸林巧薇林書妤林駿瑋徐敏齡張碩芳 引用關係
作者(外文):Hong, Wan-chenJiang, Jia-yunLin, Ciao-weiLin, Shu-yuLin, Jyun-weiSyu, Min-lingChang, Sho-fang
出版日期:2015
卷期:16:2
頁次:頁173-189
主題關鍵詞:分析網路程序法科系競爭力醫管職能修正式德菲法Analytic network processANPCompetitivenessHealth care managerial competencyModified Delphi method
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:12
  • 點閱點閱:8
目的:探討基層與中階醫務管理人才所需之醫管職能,決定基層與中階醫務管理人才職能指標的相對重要性,並評估醫務管理相關科系之競爭力。方法:以專家決策法進行,第一階段利用「修正式德菲法」(Modified Delphi Method)決定醫管職能指標之相關性;第二階段利用分析網路程序法(Analytic Network Process, ANP)決定醫管職能指標之權重與相依性,並針對相關科系之競爭力進行評選。結果:醫管職能四構面的重要性依序為專業技能、概念技能、領導技能與人際技能。醫管職能指標則以分析思考能力、領導能力、醫療品質管理、溝通協調為最重要。醫務管理系在醫管職能的整體競爭力相對較高,其次為企管商學系與公共衛生系,護理系的競爭力則相對較低。結論:本研究建議醫管教育加強決策能力之養成,課程上加強外語能力課程。政府應重視醫管專業能力的培育,如推動醫管師的專業認證等。
Objectives: This study investigated health care managerial competencies of basic and mid-level health care management personnel, to explore the relative importance of the competency indicators, and to assess the competitiveness of the relevant college departments of health care management. Methods: The expert decision-making method was used in this study. The "Modified Delphi Method" was utilized in the first phase, to determine the association between the indicators of health care managerial competencies. Subsequently, the Analytic Network Process (ANP) was used in the second phase, to decide the weights and dependencies of the indicators, and the competitiveness of the relevant college departments. Results: The primary competencies of health care management were ranked in the following order of importance: professional skills, conceptual skills, leadership skills, and interpersonal skills. Detailed indicators such as analytical thinking skills, leadership ability, health care quality management, communication, and coordination are also ranked as some of the most important indicators of health care managerial competencies. Departments of Health Care Administration were ranked highest in general health care managerial competencies, following the Departments of Public Health. Departments of Nursing were ranked lowest. Conclusion: This study suggests that the decision-making ability of health care management personnel need to be improved and that courses concerning foreign languages need to be emphasized. The government should pay more attention to the cultivation of professional competencies related to health care management, such as promoting national certifications of health care administrators and managers.
期刊論文
1.張瀞文、黃同圳(20110400)。以某區域教學醫院之經驗探討主管職能之建立。領導護理,12(1),2-12。  延伸查詢new window
2.Angus, D.、Lay, C.(2000)。Responses of Canada's health care management education programs to health care reform initiatives。The Journal of Health Administration Education,18(2),181。  new window
3.Calhoun, J.、Davidson, P.、Sinioris, M.、Vincent, E.、Griffith, J.(2002)。Toward an understanding of competency identification and assessment in health care management。Quality Management in Healthcare,11(1),14。  new window
4.Liang, Z.、Howard, P. F.、Koh, L. C.、Leggat, S.(2013)。Competency requirements for middle and senior managers in community health services。Australian Journal of Primary Health,19(3),256-263。  new window
5.Lindsay, P.、Schull, M.、Bronskill, S.、Anderson, G.(2002)。The development of indicators to measure the quality of clinical care in emergency departments following a modified-delphi approach。Academic Emergency Medicine,9(11),1131-1139。  new window
6.Miborrow, G.(1988)。Crafty management。Management Today,5,15-19。  new window
7.Nordhaug, O.、Gronhaug, K.(1994)。Competencies as resources in firms。The International Journal of Human Resource Management,5(1),89-106。  new window
8.Ritchie, D. J.、Yen, M. L.(2013)。Health services management development: What formal knowledge should support the skills and experience required?。Australian Health Review,37(2),189-193。  new window
9.曾淑芬、劉翠霞、孫新民、陳瑊箖(20000100)。醫院及衛生機構對醫務管理人才專業能力需求之初探。醫護科技學刊,2(1),56-64。new window  延伸查詢new window
10.曾淑芬、楊銘欽(20011200)。教學醫院院長對醫管人才培育及其課程之意見調查。醫學教育,5(4),11-20。new window  延伸查詢new window
11.曾淑芬、楊銘欽、陳瑊箖(20020400)。臺灣地區各級醫院任用醫管人力之現況分析。臺灣公共衛生雜誌,21(2),123-132。new window  延伸查詢new window
12.Sandwith, P.(1993)。A hierarchy of management training requirements: the competency domain model。Public Personnel Management,22(1),43-62。  new window
13.McClelland, David C.(1973)。Testing for competence rather than for "intelligence"。American Psychologist,28(1),1-14。  new window
14.Murry, John W. Jr.、Hammons, James O.(1995)。Delphi: A Versatile Methodology for Conducting Qualitative Research。The Review of Higher Education,18(4),423-436。  new window
15.Hartman, A.(1981)。Reaching consensus using the Delphi technique。Educational Leadership,38(6),495-497。  new window
會議論文
1.Hon, C.、Hou, J.、Tang, L.(200506)。The application of Delphi method for setting up performance evaluation structure and criteria weights on warehousing of third party logistics。35th International Conference on Computers and Industrial Engineering。Istanbul, Turkey。  new window
學位論文
1.許筑郁(2007)。我國醫務管理人員之能力內涵研究--以醫院院長觀點(碩士論文)。嘉南藥理科技大學,臺南。  延伸查詢new window
圖書
1.Katz, R. L.(1974)。Skills of an effective administrator。Massachusetts:Harvard Business Press。  new window
2.Boyatzis, R. E.(1982)。The Competence Manager: A Model for Effective Performance。New York:John Wiley & Sons Inc.。  new window
3.Drucker, Peter F.(1974)。Management: Tasks, Responsibilities, Practices。New York:Harper & Row。  new window
4.Saaty, Thomas L.(1996)。Decision making with dependence and feedback: The analytic network process。RWS Publications。  new window
5.Spencer, L. M. Jr.、Spencer, S. M.(1993)。Competence at work: Model for superior performance。New York:John Wiley & Sons, Inc.。  new window
 
 
 
 
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