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題名:從消費者觀點檢視組織權力運用對消費者關係管理之影響
書刊名:傳播與社會學刊
作者:劉正道 引用關係
作者(外文):Liu, Cheng-tao
出版日期:2016
卷期:38
頁次:頁83-112
主題關鍵詞:公關策略社會權力關係管理關係結果權力運用Public relations strategySocial powerRelationship managementRelationship outcomePower exercise
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:94
期刊論文
1.Hung, C. J. F.(2005)。Exploring types of organization-public relationships and their implications for relationship management in public relations。Journal of Public Relations Research,17(4),393-425。  new window
2.Hung, C.、Chen, Y.(2009)。Types and dimensions of organization-public relationships in greater China。Public Relations Review,35(3),181-186。  new window
3.Ki, E.、Hon, L. C.(2007)。Reliability and validity of organization-public relationship measurement and linkages among relationship indicators in a membership organization。Journalism and Mass Communication Quarterly,84(3),419-438。  new window
4.Bortree, D. S.(2010)。Exploring adolescent-organization relationships: A study of effective relationship strategies with adolescent volunteers。Journal of Public Relations Research,22(1),1-25。  new window
5.Kang, M.、Yang, S. U.(2010)。Mediation effects of organization-public relationship outcomes on public intentions for organizational supports。Journal of Public Relations Research,22(4),477-494。  new window
6.Ki, E. J.、Hon, L. C.(2009)。A measure of relationship cultivation strategies。Journal of Public Relations Research,21(1),1-24。  new window
7.Waters, R. D.(2009)。Measuring stewardship in public relations: A test exploring impact on the fundraising relationship。Public Relations Review,35(2),113-119。  new window
8.Waters, R. D.(2011)。Redefining stewardship: Examining how Fortune 100 organizations use stewardship with virtual stakeholders。Public Relations Review,37(2),129-136。  new window
9.Erchul, W. P.、Raven, B. H.(1997)。Social Power in School Consultation: A Contemporary View of French and Raven's Bases of Power Model。Journal of School Psychology,35(2),137-171。  new window
10.Hall, M.(2006)。Corporate philanthropy and corporate community relations: Measuring relationship-building results。Journal of Public Relations Research,18(1),1-21。  new window
11.Huang, Y. H.(2001)。Values of public relations: Effects on organization-public relationships mediating conflict resolution。Journal of Public Relations Research,13(4),265-301。  new window
12.Jo, S.、Hon, L. C.、Brunner, B. R.(2004)。Organization-public relationships: Measurement validation in a university setting。Journal of Communication Management,9(1),14-27。  new window
13.Ledingham, John A.(2003)。Explicating relationship management as a general theory of public relations。Journal of Public Relations Research,15(2),181-198。  new window
14.Liao, L. F.(2008)。Knowledge-sharing in R&D departments: a social power and social exchange theory perspective。The International Journal of Human Resource Management,19(10),1881-1895。  new window
15.Curtin, P. A.、Gaither, T. K.(2005)。Privileging identity, difference, and power: The circuit of culture as a basis for public relations theory。Journal of Public Relations Research,17(2),91-115。  new window
16.Broom, G. M.、Casey, S.、Ritchey, J.(1997)。Toward a concept and theory of organization-public relationships。Journal of Public Relations Research,9(2),83-98。  new window
17.Raven, B. H.(1993)。The bases of power: Origins and recent development。Journal of Social Issues,49(4),227-251。  new window
18.Ahituv, N.、Carmi, N.(2007)。Measuring the power of information in organizations。Human Systems Management,26(4),231-246。  new window
19.Aldoory, L.、Reber, B. H.、Berger, B. K.、Toth, E. L.(2008)。Provocations in public relations: A study of gendered ideologies of power-control perspective in practice。Journalism & Mass Communication Quarterly,85(4),735-750。  new window
20.Baldwin, A. S.、Kiviniemi, M. T.、Snyder, M.(2009)。A subtle source of power: The effect of having an expectation on anticipated interpersonal power。The Journal of Social Psychology,149(1),82-104。  new window
21.Berger, B. K.(2005)。Power over, power with, and power lo relations: Critical reflections on public relations, the dominant coalition, and activism。Journal of Public Relations Research,17(1),5-28。  new window
22.Biong, H.、Nygaard, A.、Silkoset, R.(2010)。The influence of retail management's use of social power on corporate ethical values, employee commitment, and performance。Journal of Business Ethics,97,341-363。  new window
23.Bosilkovski, C.、Moon, L. J.(2013)。Public relations roles and perceived power in US hospitals。Journal of Communication Management,17(3),198-215。  new window
24.Cho, A.(2006)。The power of public relations in media relations: A national survey of health PR practitioners。Journalism & Mass Communication Quarterly,83(3),563-580。  new window
25.Cho, A.、Cameron, G. T.(2007)。Power to the people--health PR people that is!。Public Relations Review,33(2),175-183。  new window
26.Edwards, L.(2006)。Rethinking power in public relations。Public Relations Review,32(3),229-231。  new window
27.Edwards, L.(2009)。Symbolic power and public relations practice: Locating individual practitioners in their social context。Journal of Public Relations Research,21(3),251-272。  new window
28.Fawkes, J.(2007)。Public relations models and persuasion ethics: A new approach。Journal of Communication Management,11(4),313-331。  new window
29.Hingley, M. K.(2005)。Power to all our friends? Living with imbalance in supplier-retailer relationships。Industrial Marketing Management,34(8),848-858。  new window
30.Hon, L. C.、Brunner, B. R.(2002)。Measuring public relationships among students and administrators at the University of Florida。Journal of Communication Management,6(3),227-238。  new window
31.Holtzhausen, D. R.(2000)。Postmodern values in public relations。Journal of Public Relations Research,12(1),93-114。  new window
32.Johansson, C.(2007)。Goffman's sociology: An inspiring resource for developing public relations theory。Public Relations Review,33,275-280。  new window
33.Kanihan, S. F.、Hansen, K. A.、Blair, S.、Shore, M.、Myers, J.(2013)。Communication managers in the dominant coalition: Power attributes and communication practices。Journal of Communication Management,17(2),140-156。  new window
34.Kim, P. H.、Pinkley, R. L.、Fragale, A. R.(2005)。Power dynamics in negotiation。Academy of Management Review,30(4),799-822。  new window
35.Place, K. R.(2012)。Power-control or empowerment? How women public relations practitioners make meaning of power。Journal of Public Relations Research,24,435-450。  new window
36.Plowman, K. D.(1998)。Power in conflict for public relations。Journal of Public Relations Research,10(4),237-262。  new window
37.Raven, B. H.(1992)。A power/inleraction model of interpersonal influence: French and Raven 30 years later。Journal of Social Behavior and Personality,7,217-244。  new window
38.Reber, B. H.、Berger, B. K.(2006)。Finding influence: Examining the role of influence in public relations practice。Journal of Communication Management,10(3),235-249。  new window
39.Roper, J.(2005)。Symmetrical communication: Excellent public relations or a strategy for hegemony?。Journal of Public Relations Research,17(1),69-86。  new window
40.Seltzer, T.、Gardner, E.、Bichard, S.、Callison, C.(2012)。PR in the ER: Managing internal organization-pubic relationships in a hospital emergency department。Public Relations Review,38(1),128-136。  new window
41.Seltzer, T.、Zhang, W.(2011)。Toward a model of political organization public relationships: Antecedent and cultivation strategy influence on citizens' relationships with political parties。Journal of Public Relations Research,23(1),24-45。  new window
42.Smith, B. G.、Place, K. R.(2013)。Integrating power? Evaluating public relations influence in an integrated communication structure。Journal of Public Relations Research,25,168-187。  new window
43.Sung, M.、Yang, S. U.(2009)。Student-university relationships and reputation: A study of the links between key factors fostering students' supportive behavioral intentions towards their universities。Higher Education,57,787-811。  new window
44.Turman, P. D.、Schrodt, P.(2006)。Student perceptions of teacher power as a function of perceived teacher confirmation。Communication Education,55(3),265-279。  new window
45.Verschoor, C. C.(2001)。Corporate power must be balanced with good citizenship。Strategic Finance,83(3),20-22。  new window
46.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin,103(3),411-423。  new window
47.Bagozzi, Richard P.、Yi, Youjae(1988)。On the Evaluation of Structural Equation Models。Journal of the Academy of Marketing Science,16(1),74-94。  new window
圖書
1.Hon, L. C.、Grunig, J. E.(1999)。Measuring relationships in public relations。Gainesville, FL:Institute for Public Relations。  new window
2.Cutlip, S. M.、Center, A. H.、Broom, G. M.(1994)。Effective Public Relations。Prentice-Hall。  new window
3.Loehlin, J. C.(1992)。Latent variable model: An introduction to factor, path and structural analysis。Hillsdales, NJ:Lawrence Erlbaum Associates。  new window
4.Spector, P. E.(1992)。Summcited rating scale construction: An introduction。Newbury Park, CA:Sage。  new window
5.DeVellis, Robert F.(1991)。Scale Development: Theory and Applications。Sage。  new window
6.Hair, Joseph F. Jr.、Black, William C.、Babin, Barry J.、Anderson, Rolph E.、Tatham, Ronald L.(2006)。Multivariate Data Analysis。Prentice-Hall。  new window
7.George, Darren、Mallery, Paul(2003)。SPSS for Windows Step by Step: A Simple Guide and Reference, 11.0 Update。Allyn & Bacon。  new window
圖書論文
1.Grunig, L. A.、Grunig, J. E.、Ehling, W. P.(1992)。What is an effective organization?。Excellence in Public Relations and Communication Management。Hillsdale, NJ:Lawrence Erlbaum Associates, Inc。  new window
2.Marsh, H. W.、Grayson, D.(1995)。Latent variable models of multitrait-multimethod data。Structural equation modeling: Concepts, issues and applications。Thousand Oaks, CA:Sage。  new window
3.French, Jogn R. P. Jr.、Raven, B. H.(1959)。The Bases of Social Power。Studies in Social Power。University of Michigan Press。  new window
4.Grunig, L. A.(1992)。Power in the public relations department。Excellence in public relations and communication management。Hillsdale, NJ:Lawrence Erlbaum Associates, Inc。  new window
5.Raven, B. H.(1965)。Social influence and power。Current studies in social psychology。New York:Holt, Rinehart, Winston。  new window
6.Toth, E.(2000)。From personal influence to interpersonal influence: A model for relationship management。Public relations as a relationship management: A relational approach to public relations。Mahwah, NJ:Lawrence Erlbaum Associates, Inc。  new window
 
 
 
 
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