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題名:The Relationship between Relationship Investment, Relationship Quality, and Attachment Styles
書刊名:Contemporary Management Research
作者:Chang, Hui-chenCheng, Lin-juTsai, Yi-chingLai, Hung-chun
出版日期:2018
卷期:14:1
頁次:頁3-20
主題關鍵詞:Relationship investmentRelationship qualityDental technologyAttachment style
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:7
期刊論文
1.Ulaga, W.、Eggert, A.(2005)。Relationship value in business markets: The construct and its dimensions。Journal of Business-to-Business Marketing,12(1),73-99。  new window
2.Woo, K. S.、Ennew, C. T.(2004)。Business-to-business relationship quality: An IMP interaction-based conceptualization and measurement。European Journal of Marketing,38(9/10),1252-1271。  new window
3.Reynolds, K. S.、Beatty, S. E.(1999)。Customer Benefits and Company Consequences of Customer-salesperson Relationship in Retailing。Journal of Retailing,75(1),11-32。  new window
4.Mende, M.、Bolton, R.(2011)。Why Attachment Security Matters: How Customers' Attachment Styles Influence Their Relationships with Service Firms and Service Employees。Journal of Service Research,14(3),285-301。  new window
5.Hutchinson, D.、Wellington, W. J.、Saad, M.、Cox, P.(2011)。Refining value-based differentiation in business relationships: A study of the higher order relationship building blocks that influence behavioral intentions。Industrial Marketing Management,40(3),465-478。  new window
6.Thomson, M.、Johnson, A. R.(2006)。Marketplace and personal space: Investigating the differential effects of attachment style across relationship contexts。Psychology and Marketing,23(8),711-726。  new window
7.Trinke, S. J.、Bartholomew, K.(1997)。Hierarchies of attachment relationships in young adulthood。Journal of Social and Personal Relationships,14(5),603-625。  new window
8.Ainsworth, M. D. S.(1989)。Attachments beyond infancy。American Psychologist,44(4),709-716。  new window
9.Gaynor, M.(1994)。Issues in the industrial organization of the market for physician services。Journal of Economics and Management Strategy,3(1),211-255。  new window
10.Barnes, James G.(1997)。Closeness, Strength, and Satisfaction: Examining the Nature of Relationships between Providers of Financial Services and Their Retail Customers。Psychology & Marketing,14(8),765-790。  new window
11.Bendapudi, N.、Berry, L. L.(1997)。Customers' motivations for maintaining relationships with service providers。Journal of Retailing,73(1),15-37。  new window
12.Mende, M.、Bolton, R. N.、Bitner, M. J.(2013)。Decoding customer-firm relationships: How attachment styles help explain customers' preferences for closeness, repurchase intentions, and changes in relationship breadth。Journal of Marketing Research,50(1),125-142。  new window
13.Bolton, R. N.、Kannan, P. K.、Bramlett, M. D.(2000)。Implications of loyalty program membership and service experiences for customer retention and value。Journal of the Academy of Marketing Science,28(1),95-108。  new window
14.Grönroos, C.(1997)。Value-driven Relational Marketing: From Products to Resources and Competencies。Journal of the Marketing Management,13(5),407-419。  new window
15.Palmatier, R. W.、Gopalakrishna, S.、Houston, M. B.(2006)。Returns on Business-to-Business Relationship Marketing Investments: Strategies for Leveraging Profits。Marketing Science,25(5),477-493。  new window
16.Palmatier, R. W.、Scheer, L. K.、Houston, M. B.、Evans, K. R.、Gopalakrishna, S.(2007)。Use of Relationship Marketing Programs in Building Customer-Salesperson and Customer-Firm Relationships: Differential Influences on Financial Outcomes。International Journal of Research in Marketing,24(3),210-223。  new window
17.Tzokas, N.、Saren, M.(1999)。Value Transformation in Relationship Marketing。Australasian Marketing Journal,7(1),52-62。  new window
18.Gwinner, Kevin P.、Gremler, Dwayne D.、Bitner, Mary Jo(1998)。Relational Benefits in Services Industries: The Customer's Perspective。Journal of the Academy of Marketing Science,26(2),101-114。  new window
19.Rafiq, Mohammed、Fulford, Heather、Lu, Xiaoming(2013)。Building customer loyalty in online retailing: The role of relationship quality。Journal of Marketing Management,29(3/4),494-517。  new window
20.Anderson, J. C.、Jain, D. C.、Chintagunta, P. K.(1992)。Customer value assessment in business markets: A state-of-practice study。Journal of Business-to-Business Marketing,1(1),3-29。  new window
21.Furman, W.、Buhrmester, D.(2009)。Methods and measures: The network of relationships inventory: Behavioral systems version。International Journal of Behavioral Development,33(5),470-478。  new window
22.Carnelley, K. B.、Ruscher, J. B.(2000)。Adult attachment and exploratory behavior in leisure。Journal of Social Behavior and Personality,15(2),153-165。  new window
23.Chih, W. H.、Chang, S. H.(2006)。The store's relationship investment and satisfaction: A multilevel moderating effect of loneliness。NTU Management Review,16(2),1-28。  new window
24.Clark, Melissa、Melancon, Joanna(2013)。The influence of social media investment on relational outcomes: A relationship marketing perspective。International Journal of Marketing Studies,5(4),132-142。  new window
25.Dagger, T. S.、O'Brien, T. K.(2010)。Does experience matter? Differences in relationship benefits, satisfaction, trust, commitment and loyalty for novice and experienced service users。European Journal of Marketing,44(9/10),1528-1552。  new window
26.Naudé, P.、Buttle, F.(2000)。Assessing relationship quality。Industrial Marketing Management,29(4),351-361。  new window
27.Nath, P.、Mukherjee, A.(2012)。Complementary effects of relational bonds in information asymmetry contexts。Journal of Services Marketing,26(3),168-180。  new window
28.Park, H.、Kim, Y. K.(2014)。The role of social network websites in the consumer-brand relationship。Journal of Retailing and Consumer Services,21(4),460-467。  new window
29.Paulssen, M.(2009)。Attachment orientations in business-to-business relationships。Psychology & Marketing,26(6),507-553。  new window
30.Verbeke, W.、Bagozzi, R. P.、van den Berg, W. E.(2014)。The role of attachment styles in regulating the effects of dopamine on the behavior of salespersons。Frontiers in human neuroscience,8,32-36。  new window
31.Sweeney, J. C.、Webb, D. A.(2007)。How functional, psychological, and social relationship benefits influence individual and firm commitment to the relationship。Journal of Business & Industrial Marketing,22(7),474-488。  new window
32.Price, Linda L.、Arnould, Eric J.(1999)。Commercial Friendships: Service Provider-Client Relationships in Context。Journal of Marketing,63(4),38-56。  new window
33.Hazan, Cindy、Shaver, Phillip R.(1987)。Romantic love conceptualized as an attachment process。Journal of Personality and Social Psychology,52(3),511-524。  new window
34.Doney, Patricia M.、Cannon, Joseph P.(1997)。An Examination of the nature of trust in buyer-seller relationships。Journal of Marketing,61(2),35-51。  new window
35.Lagace, Rosemary R.、Dahlstrom, Robert、Gassenheimer, Jule B.(1991)。The Relevance of Ethical Salesperson Behavior on Relationship Quality: The Pharmaceutical Industry。Journal of Personal Selling and Sales Management,11(4),39-47。  new window
36.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。  new window
37.Berry, Leonard L.(1995)。Relationship Marketing of Services: Growing Interest, Emerging Perspectives。Journal of the Academy of Marketing Science,23(4),236-245。  new window
38.Chin, W. W.(1998)。Issues and opinion on structural equation modeling。MIS Quarterly,22(1),7-16。  new window
39.Parasuraman, Ananthanarayanan、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implications for Future Research。Journal of Marketing,49(4),41-50。  new window
40.De Wulf, Kristof、Odekerken-Schröder, Gaby J.、Iacobucci, Dawn(2001)。Investments in consumer relationships: A cross-country and cross-industry exploration。Journal of Marketing,65(4),33-50。  new window
41.Morgan, Robert M.、Hunt, Shelby D.(1994)。The commitment-trust theory of relationship marketing。Journal of Marketing,58(3),20-38。  new window
42.Hennig-Thurau, Thorsten、Gwinner, Kevin P.、Gremler, Dwayne D.(2002)。Understanding Relationship Marketing Outcomes: An Integration of Relational Benefits and Relationship Quality。Journal of Service Research,4(3),230-247。  new window
43.Johnson, Jean L.(1999)。Strategic integration in industrial distribution channels: Managing the interfirm relationship as a strategic asset。Journal of the Academy of Marketing Science,27(1),4-18。  new window
44.Zeithaml, Valarie A.(1988)。Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence。Journal of Marketing,52(3),2-22。  new window
45.Swaminathan, Vanitha、Stilley, Karen M.、Ahluwalia, Rohini(2009)。When Brand Personality Matters: The Moderating Role of Attachment Styles。Journal of Consumer Research,35(6),985-1002。  new window
圖書
1.Berry, Leonard L.、Parasuraman, A.(1991)。Marketing services: Competing through quality。The Free Press。  new window
2.Oliver, Richard L.(2014)。Satisfaction: A Behavioral Perspective on the Consumer。Routledge。  new window
3.Bowlby, J.(1969)。Attachment and loss。Random House。  new window
4.Kotler, P.(2012)。Kotler on marketing。New York, NY:The Free Press。  new window
5.Hair, J. F. J.、Black, W. C.、Babin, B. J.、Anderson, R. E.、Tatham, R. L.(2006)。Multivariate Data Analysis。Prentice-Hall。  new window
圖書論文
1.Brennan, Kelly A.、Clark, Catherine L.、Shaver, Phillip R.(1998)。Self-report Measurement of Adult Attachment: An Integrative Overview。Attachment Theory and Close Relationships。Guilford Press。  new window
 
 
 
 
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