:::

詳目顯示

回上一頁
題名:顧客滿意在網路購物平臺服務創新與購買意願之中介效果分析
書刊名:觀光與休閒管理期刊
作者:郭彥麟魏筱昀鄭亦修馬珂田寒光何慧儀郭宗賢郭彥谷
作者(外文):Kuo, Yen-linWei, Siao-yunCheng, Yi-hsiuMa, KeTien, Han-kuangHo, Hui-yiKuo, Tsung-hsienKuo, Yen-ku
出版日期:2022
卷期:10:特刊
頁次:頁34-43
主題關鍵詞:網路購物服務創新顧客滿意購買意願Online shoppingService innovationCustomer satisfactionPurchase intention
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:8
期刊論文
1.Kawaf, F.、Tagg, S.(2012)。Online shopping environments in fashion shopping: An S-O-R based review。The Marketing Review,12(2),161-180。  new window
2.Lightfoot, H. W.、Gebauer, H.(2011)。Exploring the Alignment Between Service Strategy and Service Innovation。Journal of Service Management,22(5),664-683。  new window
3.Kindström, D.、Kowalkowski, C.、Sandberg, E.(2013)。Enabling service innovation: A dynamic capabilities approach。Journal of Business Research,66(8),1063-1073。  new window
4.Hong, Ilyoo B.、Cha, Hoon S.(2013)。The mediating role of consumer trust in an online merchant in predicting purchase intention。International Journal of Information Management,33(6),927-939。  new window
5.Lusch, R. F.、Nambisan, S.(2015)。Service innovation: A service-dominant logic perspective。Management Information Systems Quarterly,39(1),155-175。  new window
6.Wang, Y. J.、Minor, M. S.、Wei, J.(2011)。Aesthetics and the online shopping environment: understanding consumer responses。Journal of Retailing,87(1),46-58。  new window
7.Bettencourt, L. A.、Brown, S. W.、Sirianni, N. J.(2013)。The Secret to True Service innovation。Business Horizons,56(1),13-22。  new window
8.Tarhini, A.、Alalwan, A. A.、Al-Qirim, N.、Algharabat, R.、Masa'deh, R.(2018)。An analysis of the factors influencing the adoption of online shopping。International Journal of Technology Diffusion,9(3),68-87。  new window
9.Mahmoud, M. A.、Hinson, R. E.、Anim, P. A.(2018)。Service innovation and customer satisfaction: the role of customer value creation。European Journal of Innovation Management,21(3),402-422。  new window
10.Luo, Jifeng、Ba, Sulin、Zhang, Han(2012)。The effectiveness of online shopping characteristics and well-designed websites on satisfaction。MIS Quarterly,36(4),1131-1144。  new window
11.Dash, G.、Kiefer, K.、Paul, J.(2021)。Marketing-to-millennials: marketing 4.0, customer satisfaction and purchase intention。Journal of Business Research,122,608-620。  new window
12.Lim, Y. J.、Osman, A.、Salahuddin, S. N.、Romle, A. R.、Abdullah, S.(2016)。Factors Influencing Online Shopping Behavior: The Mediating Role of Purchase Intention。Procedia Economics and Finance,35,401-410。  new window
13.Lee, Minsun、Lee, Hyun-Hwa(2021)。Do Parasocial Interactions and Vicarious Experiences in the Beauty YouTube Channels Promote Consumer Purchase Intention?。International Journal of Consumer Studies,46(1),235-248。  new window
14.Nylén, D.、Holmström, J.(2015)。Digital innovation strategy: A framework for diagnosing and improving digital product and service innovation。Business Horizons,58(1),57-67。  new window
15.Dam, S. M.、Dam, T. C.(2021)。Relationships between service quality, brand image, customer satisfaction, and customer loyalty。The Journal of Asian Finance, Economics and Business,8(3),585-593。  new window
16.Farrell, Andrew M.(2010)。Insufficient discriminant validity: A comment on Bove, Pervan, Beatty, and Shiu (2009)。Journal of Business Research,63(3),324-327。  new window
17.Kuijpers, Renske E.、Van der Ark, L. Andries、Croon, Marcel A.(2013)。Testing hypotheses involving Cronbach's alpha using marginal models。British Journal of Mathematical and Statistical Psychology,66(3),503-520。  new window
18.Ali, F.、Omar, R.(2014)。Determinants of customer experience and resulting satisfaction and revisit intentions: PLS-SEM approach towards Malaysian resort hotels。Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT),3(2),1-19。  new window
19.Berry, L. L.(2019)。Service innovation is urgent in healthcare。AMS Review,9(1),78-92。  new window
20.Budur, T.、Poturak, M.(2021)。Employee performance and customer loyalty: Mediation effect of customer satisfaction。Middle East Journal of Management,8(5),453-474。  new window
21.Chen, C. Y.、Huarng, K. H.、González, V. I.(2022)。How creative cute characters affect purchase intention。Journal of Business Research,142,211-220。  new window
22.Gong, S.、Lyu, Q.、Wang, W.(2022)。Impact of Chinese corporate social responsibility on purchase intention: Insights from traditional Chinese culture。Social Behavior and Personality: an international journal,50(3),99-111。  new window
23.Lissitsa, S.、Kol, O.(2016)。Generation X vs. Generation Y--A decade of online shopping。Journal of retailing and consumer services,31,304-312。  new window
24.Mittal, V.、Han, K.、Lee, J. Y.、Sridhar, S.(2021)。Improving business-to-business customer satisfaction programs: assessment of asymmetry, heterogeneity, and financial impact。Journal of Marketing Research,58(4),615-643。  new window
25.Nagra, G.、Gopal, R.(2013)。An study of factors affecting on online shopping behavior of consumers。International journal of scientific and research publications,3(6),1-4。  new window
26.Naseri, R. N. N.(2021)。What is a population in online shopping research? A perspective from Malaysia。Turkish Journal of Computer and Mathematics Education (TURCOMAT),12(4),654-658。  new window
27.Onofrei, G.、Filieri, R.、Kennedy, L.(2022)。Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors。Journal of Business Research,142,100-112。  new window
28.Puriwat, W.、Tripopsakul, S.(2022)。Consumers' Attitude towards Digital Social Responsibility: Impacts on Electronic Word of Mouth and Purchase Intention。Emerging Science Journal,6(1),64-74。  new window
29.Savitri, C.、Hurriyati, R.、Wibowo, L.、Hendrayati, H.(2022)。The role of social media marketing and brand image on smartphone purchase intention。International Journal of Data and Network Science,6(1),185-192。  new window
30.Tandon, U.(2021)。Predictors of online shopping in India: an empirical investigation。Journal of Marketing Analytics,9(1),65-79。  new window
31.Zouari, G.、Abdelhedi, M.(2021)。Customer satisfaction in the digital era: evidence from Islamic banking。Journal of Innovation and Entrepreneurship,10(1),1-18。  new window
32.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關博士論文
 
無相關書籍
 
無相關著作
 
QR Code
QRCODE