期刊論文1. | Warhurst, C.、Nickson, D.、Witz, A.、Cullen, A. M.(2000)。Aesthetic labour: An unforeseen future of work and employment。Management Research News,23(9-11),154-156。 |
2. | Witz, Anne、Warhurst, Chris、Nickson, Dennis(2003)。The labour of aesthetics and the aesthetics of organization。Organization,10(1),33-54。 |
3. | Grandey, A. A.、Fisk, G. M.、Steiner, D. D.(2005)。Must "Service with a smile" be stressful? The moderating role of personal control for American and French employees。Journal of Applied Psychology,90(5),893-904。 |
4. | Ryu, K. S.、Jang, S. C. S.(2007)。The effect of environmental perceptions on behavioral intentions through emotions: The case of upscale restaurants。Journal of Hospitality & Tourism Research,31(1),56-72。 |
5. | 駱香妃、駱佩君、丁孟柔(20140600)。五星級飯店封閉式廚房廚師之勞務負擔。輔仁民生學誌,20(1),89-108。 延伸查詢 |
6. | Spiess, L.、Waring, P.(2005)。Aesthetic labour, cost minimisation and the labour process in the Asia Pacific airline industry。Employee Relations,27(2),193-207。 |
7. | Gountas, S.、Ewing, M. T.、Gountas, J. I.(2007)。Testing airline passengers' responses to flight attendants' expressive displays: The effects of positive affect。Journal of Business Research,60(1),81-83。 |
8. | Nickson, D.、Warhurst, C.、Cullen, A. M.、Watt, A.(2003)。Bringing in the Excluded? Aesthetic Labour, Skills and Training in the 'New' Economy。Journal of Education and Work,16(2),185-203。 |
9. | Biswas, M.(2009)。Aesthetic labour in India: Locating and mapping the mind of the practitioners--an application of chaid algorithm。Journal of Service Research,9(2),81-103。 |
10. | Pettinger, L.(2005)。Gendered work meets gendered goods: Selling and service in clothing retail。Gender, Work and Organization,12(5),460-478。 |
11. | Watson, David K.、Tellegen, Auke(1985)。Toward a consensual structure of mood。Psychological Bulletin,98(2),219-235。 |
12. | 余沛玟、楊濱燦(20190700)。美學勞務、正向情感與行為意圖之研究--以ZARA為例。紡織綜合研究期刊,29(3),52-68。 延伸查詢 |
13. | 張庭彰、張育嘉、尤儷玲(2019)。消費者行為與飯店美學經濟關聯研究。運動與觀光研究,8(1),25-39。 延伸查詢 |
14. | Babin, B. J.、Lee, Y. K.、Kim, E. J.、Griffin, M.(2005)。Model consumer satisfaction and word-of-mouth: Restaurant patronage in Korea。Journal of Service Marketing,19(3),133-139。 |
15. | Williams, Christine L.、Connell, Catherine(2010)。'Looking Good and Sounding Right': Aesthetic Labor and Social Inequality in the Retail Industry。Work and Occupations,37(3),349-377。 |
16. | 周建亨、呂月森(20180300)。顧客參與之關係建立對口碑傳播意願之影響。多國籍企業管理評論,12(1),1-22。 延伸查詢 |
17. | 陳建中、戴國堯、林希軒(20161200)。臺灣烘培廚師工作負擔與勞務要求之研究。觀光旅遊研究學刊,11(2),37-57。 延伸查詢 |
18. | Nickson, D.、Warhurst, C.、Dutton, E.(2005)。The Importance of Attitude and Appearance in The Service Sector Encounter in Retail and Hospitality。Managing Service Quality,15(2),195-208。 |
19. | Ohanian, R.(1990)。Construct ion and Validation of A Scale to Measure Celebrity Endorser's Perceived Expertise, Trustworthiness, and Attractiveness。Journal of Advertising,19(3),39-52。 |
20. | Quinn, B.(2008)。Aesthetic Labor, Rocky Horrors, and The 007 Dynamic。International Journal of Culture, Tourism and Hospitality Research,2(1),77-85。 |