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題名:美學勞務、正向情感與口碑傳播關係之研究--以臺北市信義區精品品牌為例
書刊名:紡織綜合研究期刊
作者:黃心怡楊濱燦
作者(外文):Huang, X. Y.Yang, B. T.
出版日期:2022
卷期:32:3
頁次:頁98-108
主題關鍵詞:美學勞務正向情感口碑傳播Aesthetic laborPositive affectWord of mouth communication
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:3
  • 點閱點閱:6
期刊論文
1.Warhurst, C.、Nickson, D.、Witz, A.、Cullen, A. M.(2000)。Aesthetic labour: An unforeseen future of work and employment。Management Research News,23(9-11),154-156。  new window
2.Witz, Anne、Warhurst, Chris、Nickson, Dennis(2003)。The labour of aesthetics and the aesthetics of organization。Organization,10(1),33-54。  new window
3.Grandey, A. A.、Fisk, G. M.、Steiner, D. D.(2005)。Must "Service with a smile" be stressful? The moderating role of personal control for American and French employees。Journal of Applied Psychology,90(5),893-904。  new window
4.Ryu, K. S.、Jang, S. C. S.(2007)。The effect of environmental perceptions on behavioral intentions through emotions: The case of upscale restaurants。Journal of Hospitality & Tourism Research,31(1),56-72。  new window
5.駱香妃、駱佩君、丁孟柔(20140600)。五星級飯店封閉式廚房廚師之勞務負擔。輔仁民生學誌,20(1),89-108。new window  延伸查詢new window
6.Spiess, L.、Waring, P.(2005)。Aesthetic labour, cost minimisation and the labour process in the Asia Pacific airline industry。Employee Relations,27(2),193-207。  new window
7.Gountas, S.、Ewing, M. T.、Gountas, J. I.(2007)。Testing airline passengers' responses to flight attendants' expressive displays: The effects of positive affect。Journal of Business Research,60(1),81-83。  new window
8.Nickson, D.、Warhurst, C.、Cullen, A. M.、Watt, A.(2003)。Bringing in the Excluded? Aesthetic Labour, Skills and Training in the 'New' Economy。Journal of Education and Work,16(2),185-203。  new window
9.Biswas, M.(2009)。Aesthetic labour in India: Locating and mapping the mind of the practitioners--an application of chaid algorithm。Journal of Service Research,9(2),81-103。  new window
10.Pettinger, L.(2005)。Gendered work meets gendered goods: Selling and service in clothing retail。Gender, Work and Organization,12(5),460-478。  new window
11.Watson, David K.、Tellegen, Auke(1985)。Toward a consensual structure of mood。Psychological Bulletin,98(2),219-235。  new window
12.余沛玟、楊濱燦(20190700)。美學勞務、正向情感與行為意圖之研究--以ZARA為例。紡織綜合研究期刊,29(3),52-68。new window  延伸查詢new window
13.張庭彰、張育嘉、尤儷玲(2019)。消費者行為與飯店美學經濟關聯研究。運動與觀光研究,8(1),25-39。  延伸查詢new window
14.Babin, B. J.、Lee, Y. K.、Kim, E. J.、Griffin, M.(2005)。Model consumer satisfaction and word-of-mouth: Restaurant patronage in Korea。Journal of Service Marketing,19(3),133-139。  new window
15.Williams, Christine L.、Connell, Catherine(2010)。'Looking Good and Sounding Right': Aesthetic Labor and Social Inequality in the Retail Industry。Work and Occupations,37(3),349-377。  new window
16.周建亨、呂月森(20180300)。顧客參與之關係建立對口碑傳播意願之影響。多國籍企業管理評論,12(1),1-22。new window  延伸查詢new window
17.陳建中、戴國堯、林希軒(20161200)。臺灣烘培廚師工作負擔與勞務要求之研究。觀光旅遊研究學刊,11(2),37-57。new window  延伸查詢new window
18.Nickson, D.、Warhurst, C.、Dutton, E.(2005)。The Importance of Attitude and Appearance in The Service Sector Encounter in Retail and Hospitality。Managing Service Quality,15(2),195-208。  new window
19.Ohanian, R.(1990)。Construct ion and Validation of A Scale to Measure Celebrity Endorser's Perceived Expertise, Trustworthiness, and Attractiveness。Journal of Advertising,19(3),39-52。  new window
20.Quinn, B.(2008)。Aesthetic Labor, Rocky Horrors, and The 007 Dynamic。International Journal of Culture, Tourism and Hospitality Research,2(1),77-85。  new window
會議論文
1.劉秀慧、羅亞廷(2013)。泰式餐廳異國真實性、正面情緒與行為意圖之研究。2013第五屆亞太餐旅教育聯盟暨第十三屆觀光休閒暨餐旅產業永續經營學術研討會。  延伸查詢new window
學位論文
1.郭美瑜(2004)。服務接觸的印象與購買意願之探討(碩士論文)。國立中央大學。  延伸查詢new window
2.黃玉蓉(2012)。商店氣氛、消費情緒、體驗價值對行為意圖之影響--以台中市星巴克咖啡店為例(碩士論文)。逢甲大學。  延伸查詢new window
3.潘淑美(2012)。美學勞務、正面情緒對顧客價值之研究--以金融業理財理專為例(碩士論文)。中國文化大學。  延伸查詢new window
4.薛韶勛(2011)。美學勞務表現對顧客正向情緒及行為意圖之影響--以全套式服務餐廰為例(碩士論文)。國立嘉義大學。  延伸查詢new window
圖書論文
1.Reingen, P. H.、Gresham, L. G.、Kernan, J. B.(1980)。Behavioral consequences of the physical attractiveness stereotype in personal selling。Marketing in the 80's。Chicago:AMA。  new window
 
 
 
 
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