采用元分析方法探討情緒對信任的影響。通過中英文獻檢索,共有21篇文章70個獨立樣本符合元分析標準(N=4745)。其中積極情緒對信任的影響有47個獨立樣本,消極情緒對信任的影響有23個獨立樣本。元分析的結果表明,相對于中性情緒,積極情緒對信任起到一定的促進作用,呈中等效應量(d=0.49);消極情緒對信任起到一定的抑制作用,呈較小效應量(d=–0.23)。調節效應檢驗發現,情緒的誘發方式、信任對象熟悉性以及信任測量方式的調節作用均不顯著。

A meta-analysis was conducted to explore the effect of emotion(positive and negative) on trust, as well as potential moderators of this effect. A literature research yielded 21 qualified papers with 70 effect sizes and 4745 participants. Heterogeneity test indicated that a random effects model was appropriate for the meta-analysis. Results demonstrated that the positive emotion had a positive effect on trust compared to neutral emotion with a medium effect size(d=0.49, p<0.001). The negative emotion had a negative effect on trust compared to neutral emotion with a small effect size(d= –0.23, p<0.05). Moderator analysis indicated that the type of emotion induced, the type of trust measurement and the familiarity of trustee had no moderate effect.