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題名:諮商員反移情之分析研究
作者:張學善
作者(外文):Chang, hsueh-shan
校院名稱:國立彰化師範大學
系所名稱:輔導學系
指導教授:蕭文
學位類別:博士
出版日期:1998
主題關鍵詞:反移情ccountertransference
原始連結:連回原系統網址new window
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諮商員反移情之分析研究摘 要本研究旨在探討諮商員的反移情經驗,
透過訪談二十一位具有反移情經驗的諮商員,了解其在諮商過程中的反移
情反應、反移情的原因、諮商員對反移情的因應方式及反移情的影響。本
研究採質的研究中深度訪談法,以半結構的晤談指引進行訪談以蒐集資料
,並以開放性編碼方式分析歸納,研究發現如下: 1.諮商員的反移情
反應可分為反移情情緒及反移情行為兩大類型,其中反移情情緒包括有喜
歡、欣賞、痛苦、遺憾、害怕、無力、愧疚、責備、生氣以及其他等十大
類型;而反移情行為包括有過度同理、撫慰、迫切的問題解決、情緒過度
涉入、形成非諮商關係、順應當事人需求、保持距離、缺乏生理專注、提
早結束諮商、挫折當事人、減少探索、忽略當事人等十二種類型。 2.諮
商員產生反移情的原因可歸納有諮商員的人格特質、諮商員的價值觀及需
求、諮商員對當事人及其問題的知覺、當事人觸動了諮商員的個人經驗、
當事人在諮商中的行為、諮商員對諮商的的評價、諮商員對自我能力的評
估、非預期的諮商行為、諮商員的身心狀況及其他等十種類型。其中又以
諮商員對當事人及其問題的知覺、當事人在諮商中的行為、當事人觸動了
諮商員的個人經驗三項原因最多,並且二十一位受訪者中都至少具備此三
項原因中之一項。 3.諮商員對反移情的因應方式可分為當場因應及事
後因應兩大類,其中當場因應包括反映自己的狀況、檢視當事人的狀況、
提醒自己的角色、諮商方式的改變、諮商員外在調適、情緒壓抑、省思反
移情的原因等七種類型;事後因應則有向人請教、尋找資料、思考對諮商
及當事人的影響、爭取開個案研討會、尋求諮商、無力因應及其他等方式
。在各類因應方式中諮商員最常以提醒自己的角色及諮商方式的改變做為
諮商當場的因應方式,以向人請教及思考反移情原因做為諮商事後的因應
方式。 4.反移情的影響分為反移情對諮商的影響及反移情對諮商員個人
的影響兩大類型,其中反移情對諮商的影響包括有提早結束諮商、造成當
事人的依賴、諮商流於閒聊、無效的諮商、緊張的諮商關係、阻礙了問題
判斷的客觀性以及阻礙了諮商的有效進行等七大類,此七項負面影響中以
提早結束諮商、造成無效的諮商以及阻礙諮商的有效進行三項最多;反移
情對諮商員個人的影響則可分為諮商員自我認識、促成行動尋求資源、未
來諮商的思考與成長及其他四種類型,其中又以諮商員的自我認識最多。
研究者並針對上述研究結果加以討論,並據此結果分別對諮商教育單位、
實務工作者及未來研究三方面提出具體建議。關鍵字:反移情
An Analysis study of counselors'' countertransferenceAbstract
The purpose of this study was to understand the counselors''
countertransference (CT) experience. Twenty-one counselors with
CT experience were interviewed and the following factors thought
to contribute to CT were considered and investigated. They are
(1) CT reaction, (2) CT cause, (3) CT coping strategy, and (4)
CT effect. By using the in-depth interview of the qualitative
research, a semi-structured interview were conducted and used to
collect data. The open coding approach was adopted to analyze
the data and the following findings are induced:(A) CT
reaction: the following two types were considered: CT feeling
and CT behavior. The CT feeling includes (1) like, (2) admire,
(3) pain, (4) sorry, (5) fear, (6) inability, (7) guilty, (8)
blame, (9) anger, and (10) others. The CT behavior includes (1)
compassionate understanding, (2) nurturing, (3) urgent problem
solving, (4) emotional over-involvement, (5) forming a non-
counseling relationship, (6) complying with client''s request,
(7) keeping client at a distance, (8) lacking physical attention
, (9) immature termination, (10) frustrating client, (11)
blocking exploration, and (12) neglecting client. (B) CT
cause: the following ten reasons can be induced: (1) counselor''s
personality trait, (2) counselor''s value system and need, (3)
counselor''s perception of client and his/her problem, (4)
touching counselor''s personal experience emotionally by client,
(5) client''s behavior during the counseling process, (6)
counselor''s evaluation of the counseling, (7) counselor''s
evaluation of self-competence, (8) unexpected counseling
behavior, (9) counselor''s physical conditions, and (10) others.
Among the above reasons, (3), (4) and (5) are found most. The
twenty-one experienced counselors have at least one of them. (C)
CT coping strategy: it can be categorized into in counseling and
after counseling. For coping strategy in counseling, the
counselor uses (1) reflecting self''s conditions, (2) checking
client''s conditions, (3) reminding self of the role, (4)
changing the counseling way, (5) reshaping, (6) suppressing
emotion, and (7) reconsidering CT cause. The counselors most
like to use (3) and (4) as copying strategies in counseling.
For coping strategy after counseling , the counselor uses (1)
asking for help, (2) looking for information, (3) reconsidering
the effects on counseling and client, (4) requesting a case
conference, (5) looking for counseling, (6) being unable to
copy, and (7) others. Among the above strategies, the (1) and
(2) are used most. (D) CT effect: it can be categorized into CT
effects on the counseling process and CT effects on counselor
self. About the CT effects on the counseling process, it
contains seven types: (1) immature termination, (2) making
client dependent, (3) becoming chatting, (4) ineffective
counseling, (5) tense counseling relationship, (6) blocking the
objectivity of problem judgement, and (7) blocking counseling
effective progress. The types (1), (4) and (7) happen most.
About the CT effects on counselor self, it contains four types:
(1) understanding self , (2) prompting an action to get
necessary information, (3) considering and improving of future
counseling , and (4) others. The type of understanding self
happens most.The results of comparison and analysis were
discussed. Based on the discussion, practical suggestions and
applications were made for (1) education organization, (2)
counseling practician, and (3) future research.Key word:
countertransference
 
 
 
 
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