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題名：虛擬團隊成員角色扮演對合作績效之影響：一個內容分析法的研究
書刊名：資訊管理學報
作者：林東清 引用關係／吳盛 引用關係／呂婉瑜
作者(外文)：Lin, Tung-ching／Wu, Sheng／Leu, Wan-yu
出版日期：2003
卷期：9:2
頁次：頁31-53
主題關鍵詞：虛擬團隊；功能性角色；團體發展階段；Virtual team；Functional roles；Group development stages
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:32
虛擬團隊意指一群利用電腦通訊科技在線上互動溝通以達成一個共同任務的團體，由於其分散各地並無面對面溝通的機會，因此，此種團隊如何能成功，一直是虛擬組織領域中研究的一個重點。本研究的目的在於利用網路大學學習團隊在BBS上的內容分析來探討虛擬團隊成員角色的扮演 (包括任務性角色與人際關係維護角色共17種)，其角色在虛擬團隊生命週期各階段出現的頻率與強度有否影響這個團隊的合作績效。研究結果顯示，績效高與績效低的團隊，其成員在團隊生命週期各階段中出現的角色各有不同，且出現頻率與強度亦有很大的區別。
Virtual Team means "A cooperative unit which allow members interact on the network to accomplish its mutual goal, beyond the space and time". Due to lacking of face to face communication as performed by physical team. How the impact of virtual team member’s interaction pattern and cooperative behavior on the team’s performance is quiet interested to MIS researchers. The purpose of this study is to investigate the influence of member’s role playing on virtual team’s performance among different group development stages. The role playing and group development process of 24 virtual teams in a cyber university were examined. Contents analysis is used to collect and analyzed the member’s interaction data which were posted on the team's BBS system. Finally, the research results suggest the patterns and intensity of role playing (such as initiator, gatekeeper, encourager, opinion seeker, orienter, etc.) between high performance teams and low performance teams are quite different.
期刊論文
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19.Warkentin, Merrill E.、Sayeed, Lutfus、Hightower, Ross(1997)。Virtual Teams versus Face-to-Face Teams: An Exploratory Study of a Web-based Conference System。Decision Sciences，28(4)，975-996。  new window
20.Landis, J. Richard、Koch, Gary G.(1977)。The measurement of observer agreement for categorical data。Biometrics，33(1)，159-174。  new window
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22.Lord, R. G.(1977)。Functional Leadership Behavior: Measurement and Relation to Social Power and Leadership Perceptions。Administrative Science Quarterly，22，114-133。  new window
23.Tan, B. C. Y.、Wei, Kwok-Kee、Huang, Wayne W.、Ng, Guet-Ngoh(2000)。A Dialogue Technique to Enhance Electronic Communication in Virtual Teams。IEEE Transactions on Professional Communication，43(2)，153-166。  new window
24.Bales, R. F.、Strodbeck, F. L.(1951)。Phases in Group Problem Solving。Journal of Abnormal and Social Psychology，46，485-495。  new window
25.Coutu, D. L.(1998)。Trust in Virtual Teams。Harvard Business Review，76，20-21。  new window
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27.Geber, B.(1995)。Virtual Teams。Training，32(4)，36-40。  new window
28.Hightower, R. T.、Sayeed, L.(1995)。The Impact of Computer Mediated Communication Systems on Biased Group Discussion。Computer in Human Behavior，11(1)，33-44。  new window
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31.Mudrack, P. E.、Farrell, G. M.(1995)。An Examination of Functional Role Behavior and Its Consequences for Individuals in Group Settings。Small Group Research，26(4)，542-571。  new window
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會議論文
1.Inbaria, M.、Shayo, C.、Olfman, L.(1999)。On Becoming Virtual: The Driving Forces and Arrangements。The 1999 ACM SIGCPR Conference on Computer Personnel Research，27-41。  new window
2.Kleiner, B. M.、Hacker, M. E.(1996)。Identifying Critical Factors Impacting Virtual Work Group Performance。沒有紀錄。196-200。  new window
3.Hartman, F.、Guss, C.(1996)。Virtual Teams - Constrained by Technology or Culture?。沒有紀錄。185-190。  new window
4.Franz, H.(1999)。The Impact of Computer Mediated Communication on Information Overload in Distributed Teams。沒有紀錄。1-15。  new window
5.Iacono, C. S.、Weisband, S. P.(1997)。Developing Trust in Virtual Teams。the Thirtieth Hawaii International Conference on System Sciences，412-420。  new window
6.Saonee, S.、Joseph, S. V.、Suprateek, S.(2000)。An Exploration of Trust in Virtual Teams Using Three Perspectives。沒有紀錄。595-600。  new window
7.Speier, C.、Palmer, J.(1998)。A Definition of Virtualness。沒有紀錄。571-773。  new window
學位論文
1.王鳳儀(1999)。新科技對小團體決策之影響：從電腦中介傳播談起(碩士論文)。國立交通大學，新竹市。  延伸查詢new window
圖書
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2.Grenier, R.、Metes, G.(1995)。Going Virtual: Moving Your Organization into the 21st Century。New York, NY。  new window
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6.Hersey, P.、Blanchard, K. M.(1993)。Management of Organizational Behavior: Utilizing Human Resources。Englewood Cliffs, NJ：Prentice Hall。  new window
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8.Kirk, J.、Miller, M.(1988)。Reliability and Validity in Qualitative Research。London：Sage。  new window
9.Steers, Richard M.(1991)。Introduction to Organizational Behavior。New York, NY：Harper Collins Publishers Inc.。  new window
10.Kreitner, Robert、Kinicki, Angelo(1995)。Organizational Behavior。Richard D. Irwin, Inc.。  new window
11.Parsons, T.(1961)。The Structure and Process in Modern Societies。The Structure and Process in Modern Societies。N. Y.。  new window
12.Patton, Michael Quinn(1990)。Qualitative Evaluation & Research Methods。Beverly Hills, CA。  new window
13.Wheelan, S. A.(1994)。Group Processes: A Development Perspective。Group Processes: A Development Perspective。沒有紀錄。  new window
14.Bucholz, S.、Roth, T.(1987)。Creating the High-Performance Team。Creating the High-Performance Team。New York, NY。  new window
15.Katzenbach, J. R.、Smith, D. K.(1993)。Wisdom of Teams: Creating the High Performance Organization。Wisdom of Teams: Creating the High Performance Organization。Boston, MA。  new window
16.Klopf, D. W.(1981)。Interacting in Groups: Theory and Practice。Interacting in Groups: Theory and Practice。Denver。  new window
 
 
 
 
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