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題名：面談前印象對面試官評量效應之探討：以面談結構性為干擾變數
書刊名：臺大管理論叢
作者：陳建丞 引用關係／蔡維奇 引用關係
作者(外文)：Chen, Chien-cheng／Tsai, Wei-chi
出版日期：2005
卷期：16:1
頁次：頁155-170
主題關鍵詞：面談前印象；面談結構性；甄選面談；Preinterview impression；Interview structure；Employment interview
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(7) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:6
  • 共同引用共同引用:0
  • 點閱點閱:41
一般而言，在面試開始之前，面試官會根據一些應徵者的書面資料，來形成對應徵者與工作配適度上之第一印象（Phillips ＆ Dipboye, 1989）。過去研究指出面試官對應徵者之面談前印象會影響面試官對應徵者的評量。本研究延伸過去研究，在真實甄選面談情境中，檢視面談結構性對面談前印象效應的干擾角色。由43位面試官與151位應徵者中所蒐集的資料顯示當面談結構性愈高，面談前印象與面試官評量之間的關係將愈弱。在實務意涵方面，本研究建議面試官在甄選面談時，可利用提高面談結構性的方式，來降低面談前印象所可能帶來的評估誤差。
Before an employment interview, the interview typically preview applicants' paper credentials and form a first impression of the applicant's fit to the perceived requirements of the job (Phillips & Dipboye, 1989). Past research has found that interviewers' preinterview impressions of job applicants affect their subsequent eveluations. This study extends previous research by examining the moderating role of interview structure in real employment interviews for actual job openings. Results from 43 interviewers and 151 applicants of 25 firms supported our hypothesis and showed that the more structured the interview, the weaker the relationship between preinterview impressions and interviewer evaluation, indicating that organizations using highly structured interviews may reduce potential sources of error caused by preinterview impressions and as a result enhance the quality of interviewer decisions.
期刊論文
1.Hosoda, M.、Stone-Romero, E. F.、Coats, G.(2003)。The Effects of Physical Attractiveness on Job-related Outcomes: A Meta-analysis of Experimental Studies。Personnel Psychology，56(2)，431-462。  new window
2.Cable, D. M.、Judge, T. A.(1997)。Interviewers' Perceptions of Person-organization Fit and Organizational Selection Decisions。Journal of Applied Psychology，82(4)，546-561。  new window
3.McDanial, M. A.、Whetzel, D. L.、Schmidt, F. L.、Maurer, S. D.(1994)。The Validity of Employment Interviews: A Comprehensive Review and Meta-analysis。Journal of Applied Psychology，79(4)，599-616。  new window
4.Macan, T. H. .、Dipboye, R. L.(1994)。The Effects of the Application on Processing of Information from the Employment Interview。Journal of Applied Social Psychology，24(14)，1291-1314。  new window
5.Motowidlo, S. J.、Burnett, J. R.(1995)。Aural and Visual Sources of Validity in Structured Employment Interviews。Organizational Behavior and Human Decision Processes，61(3)，239-249。  new window
6.Howarnd, J. L.、Ferris, G. R.(1996)。The Employment Interview Context: Social and Situational Influences on Interviewer Decisions。Journal of Applied Social Psychology，26(2)，112-136。  new window
7.Kohn, Laura S.、Dipboye, Robert L.(1998)。The Effects of Interview Structure on Recruiting Outcomes。Journal of Applied Social Psychology，28(9)，821-843。  new window
8.Stevens, C. K.、Kristof, A. L.(1995)。Making the Right Impression: A Field Study of Applicant Impression Management during Job Interviews。Journal of Applied Psychology，80(5)，587-606。  new window
9.Posthuma, R. A.、Morgeson, F. P.、Campion, M. A.(2002)。Beyond Employment Interview Validity: A Comprehensive Narrative Review of Recent Research and Trends over Time。Personnel Psychology，55(1)，1-81。  new window
10.Arvey, R. D.、Campion, J. E.(1982)。The Employment Interview: A Summary and Review of Recent Research。Personnel Psychology，35(2)，281-322。  new window
11.Dunning, D.、Meyerowitz, J. A.、Holzberg, A. D.(1989)。Ambiguity and self-evaluation: The role of idiosyncratic trait definitions in self-serving assessments of ability。Journal of Personality and Social Psychology，57(6)，1082-1090。  new window
12.Banick, M. R.、Patton, G. K.、Haugland, S. N.(2000)。Accuracy of interviews judgments of job applicant personality traits。Personnel Psychology，53(4)，925-951。  new window
13.Kenny, David A.、La Voie, Lawrence(1985)。Separating individual and group effects。Journal of Personality and Social Psychology，48(2)，339-348。  new window
14.Whetten, D. A.(1989)。What constitutes a theoretical contribution?。Academy of Management Review，14(4)，490-495。  new window
15.Harris, Michael M.(1989)。Reconsidering the employment interview: A review of recent literature and suggestions for future research。Personnel Psychology，42(4)，691-726。  new window
16.Podsakoff, Philip M.、Organ, Dennis W.(1986)。Self-Reports in Organizational Research: Problems and Prospects。Journal of Management，12(4)，531-544。  new window
17.Jackson, L. A.、Hunter, J. E.、Hodge, C. N.(1995)。Physical Attractiveness and Intellectual Competence: A Meta-analytic Review。Social Psychology Quarterly，58(2)，108-122。  new window
18.Graves, Laura M.、Powell, Gary N.(1995)。The Effect of Sex Similarity on Recruiters' Evaluations of Actual Applicants: A Test of the Similarity-attraction Paradigm。Personnel Psychology，48(1)，85-98。  new window
19.Barclay, J. M(1999)。Employee Selection: A Question of Structure。Personnel Review，28(1/2)，134-151。  new window
20.Binning, J. F.、Goldtein, M. A.、Garcia, M. F.、Scattaregia, J. H.(1988)。Effects of Preinterview Impressions on Questioning Strategies in Same and Opposite Sex Employment Interviews。Journal of Applied Psychology，73(1)，30-37。  new window
21.Bragger, J. D.、Kutcher, E.、Morgan, J.、Firth, P.(2002)。The Effects of Structured Interview on Reducing Biases against Pregnant Job Applicants。Sex Roles，46(7/ 8)，215-226。  new window
22.Burnett, J. R.、Motowidlo, S. J.(1998)。Relations between Different Sources of Information in the Structured Selection Interview。Personnel Psychology，51(4)，963-983。  new window
23.Cable, D. M.、Gilovich, T.(1998)。Looked over or Overlooked? Prescreening Decisions and Postinterview Evaluations。Journal of Applied Psychology，83(3)，501-508。  new window
24.Caldwell, D. F.、Burger, J. M.(1998)。Personality Characteristics of Job Applicants and Success in Screening Interviews。Personnel Psychology，51(1)，119-136。  new window
25.Campion, M. A.、Palmer, D. K.、Campion, J. E.(1997)。A Review of Structure n the Selection Interview。Personnel Psychology，50(3)，655-702。  new window
26.Chapman, D. S.、Rowe, P. M.(2001)。The Impact of Videoconference Technology, Interview Structure, and Interviewer Gender on Interviewer Evaluations in the Employment Interview: A Field Experiment。Journal of Occupational and Organizational Psychology，74(3)，279-298。  new window
27.Conway, J. M.、Jako, R. A.、Goodman, D. F.(1995)。A Meta-analysis of Interrater and Internal Consistency Reliability of Selection Interviews。Journal of Applied Psychology，80(5)，565-579。  new window
28.Dipboye, R. L.、Stramler, C. S.、Fontenelle, G. A.(1984)。The Effects of the Application Recall of Information from the Interview。Academy of Management Journal，27(3)，561-575。  new window
29.Dougherty, T. W.、Turban, D. B.、Callender, J. C.(1994)。Confirming First Impressions in the Employment Interview: A Field Study of Interviewer Behavior。Journal of Applied Psychology，79(5)，659-665。  new window
30.Dreher, G. F.、Ash, R. A.、Hancock, P.(1988)。The Role of Traditional Research Design in Understanding the Validity of the Employment Interview。Personnel Psychology，41(2)，315-327。  new window
31.Goldberg, L. R.(1992)。The Development of Markets for the Big-five Factor Structure。Psychological Assessment，4(1)，26-42。  new window
32.Graves, L. M.(1993)。Sources of Individual Differences in Interviewer Effectiveness: A Model and Implications for Future Research。Journal of Organizational Behavior，14(4)，349-370。  new window
33.Huffcutt, A. I.、Woehr, D. J.(1999)。Further Analysis of Employment Interview Validity: A Quantitative Evaluation of Interviewer-related Structuring Methods。Journal of Organizational Behavior，20(4)，549-560。  new window
34.Judice, T. N.、Neuberg, S. L.(1998)。When Interviewers Desire to Confirm Negative Expectations: Self-fulfilling Prophecies and Inflated Applicant Self-perceptions。Basic and Applied Social Psychology，20(3)，175-190。  new window
35.Kesselman, G. A.、Lopez, F. E.(1979)。The Impact of Job Analysis on Employment Test Validation for Minority and Non-Minority Accounting Personnel。Personnel Psychology，32(1)，91-108。  new window
36.Lin, T. R.、Dobbins, G. H.、Farh, J. L.(1992)。A Field Study of Race and Age Similarity Effects on Interview Ratings in Conventional and Situational Interviews。Journal of Applied Psychology，77(3)，363-371。  new window
37.Dipboye, R. L.、Macan, T. H.(1990)。The Relationship of Interviewers' Preinterview Impressions to Selection and Recruitment Outcomes。Personnel Psychology，43(4)，745-768。  new window
38.Motowidlo, S. J.、Carter, G. W.、Dunnette, M. D.、Tippins, N.、Werner, S.、Burnnett, J. R.、Vaughan, M. J.(1992)。Studies of the Structured Behavioral Interviews。Journal of Applied Psychology，77(5)，571-587。  new window
39.Phillips, A. P.、Dipboye, R. L.(1989)。Correlational Tests of Predictions from a Process Model of the Interview。Journal of Applied Psychology，74(1)，41-52。  new window
40.Sackett, P. R.(1982)。The Interviewer as Hypothesis Tester: The Effects of Impressions of an Applicant on Interviewer Questioning Strategy。Personnel Psychology，35(4)，789-804。  new window
41.Snyder, M.、Swann, W.(1978)。Hypothesis-testing Processes in Social-Interaction。Journal of Personality and Social Psychology，36(11)，1202-1212。  new window
圖書
1.Cohen, J.、Cohen, P.(1983)。Applied Multiple Regression/Correlation Analysis for Behavioral Sciences。Hillsdale, NJ。  new window
2.Goffman, Ervin(1959)。The Presentation of the Self in Everyday Life。New York：Doubleday Anchor。  new window
3.Jaccard, J.、Turrisi, R.、Wan, C. K.(1990)。Interaction Effects in Multiple Regression。Newbury Park, California。  new window
4.Nunnally, Jum C.、Bernstein, Ira H.(1994)。Psychological theory。MacGraw-Hill。  new window
5.Jackson, L. A.(1992)。Physical appearance and gender: Sociobiological and sociocultural perspectives。Physical appearance and gender: Sociobiological and sociocultural perspectives。Albany, NY。  new window
6.Dipboye, R. L.(1992)。Social Interaction on the Interview。Selection Interview: Process Perspectives。Cincinnati, OH。  new window
7.Dipboye, R. L.(1997)。Structured Selection Interviews: Why do they Work? Why Are They Underutilized?。International Handbook of Selection and Assessment。New York, NY。  new window
8.Dipboye, R. L.、Gaugler, B. B.(1993)。Cognitive and Behavioral Processes in the Selection Interview。Personnel Selection in Organizations。San Francisco, CA。  new window
9.Dipboye, R. L.、Jackson, S. L.(1999)。Interview Experience and Expertise Effects。The Employment Interview Handbook。Thousand Oaks, CA。  new window
10.Dipboye, R. L.、Macan, T. M.(1988)。A Process View of the Selection-recruitment Interview。Readings in Personnel and Human Resource Management。New York, NY。  new window
11.Dougherty, T. W.、Turban, D. B.(1999)。Behavioral Confirmation of Interviewer Expectations。The Employment Interview Handbook。Thousand Oaks, CA。  new window
12.Eder, R. W、Kacmar, K. M.、Ferris, G. R.(1989)。Employment Interview Research: History and Synthesis。The Employment Interview: Theory, Research, and Practice。Newbury Park, CA。  new window
圖書論文
1.McGrath, J. E.(1982)。Dilemmatics: The study of research choices and dilemmas。Judgment calls in research。Beverly Hills, California：Sage。  new window
2.Schmitt, N.(1999)。The current and future status of research on the employment interview。The employment interview handbook。Thousand Oaks, CA：Sage。  new window
3.Kelley, H. H.(1967)。Attribution Theory in Social Psychology。Nebraska symposium on motivation。University of Nebraska Press。  new window
 
 
 
 
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