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題名:國民小學教師組織政治知覺、印象管理動機與 組織公民行為之關聯性:多層次模型的分析
作者:顏弘欽
校院名稱:國立政治大學
系所名稱:教育研究所
指導教授:張奕華
學位類別:博士
出版日期:2013
主題關鍵詞:印象管理動機組織公民行為組織政治知覺多層次分析impression management motivesmultilevel analysisorganizational citizenship behaviorsperception of organizational politics
原始連結:連回原系統網址new window
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本研究旨在探討國民小學教師組織政治知覺、印象管理動機與組織公民行為之關聯性,並分析學校組織政治氣候對教師組織政治知覺、印象管理動機與組織公民行為之間關係的影響。本研究採用調查研究法。在預試階段以新竹縣公立國民小學教師為對象,寄發300份預試問卷,回收有效問卷224份,據以分析測量工具的信效度。在正式施測階段,以臺灣地區公立國民小學教師為對象,寄發1,458份問卷,回收有效問卷1,026份。在資料分析方面,透過描述性統計、單因子變異數分析、相關分析及階層線性模式等方法,檢測本研究問題及假設。依據研究結果,本研究獲致以下結論:
一、教師組織政治知覺、印象管理動機與組織公民行為之現況分析
(一)國民小學教師具有中等程度的組織政治知覺。
(二)國民小學教師具有中高程度的印象管理動機。
(三)國民小學教師具有良好程度的組織公民行為。
二、教師組織政治知覺、印象管理動機與組織公民行為之差異分析
(一)教師的組織政治知覺會因學校規模、學歷及擔任職務之不同而有所差異。
(二)教師印象管理動機會因學校規模、學校地區、性別、學歷及擔任職務之不同
而有所差異。
(三)教師組織行為會因學校規模、學校地區、性別、年齡、服務年資及擔任職務
之不同而有所差異。
三、教師組織政治知覺、印象管理動機與組織公民行為之關聯性分析
(一)教師的組織政治知覺對組織公民行為具有負向的影響。
(二)教師的組織政治知覺對塑造正面印象的動機具有正向的影響。
(三)避免負面印象及塑造正面印象的動機對教師組織公民行為具有正向的影
響。
(四)教師的組織政治知覺會透過塑造正面印象的中介效果,間接對組織公民行為
產生正向的影響。
(五)學校組織政治氣候會調節教師組織政治知覺及組織公民行為的關係。
(六)學校組織政治氣候會調節教師組織政治知覺及塑造正面印象的關係。
依據研究結果,本研究針對學校行、校長及教師三方面提出相關建議:
一、對學校行政的建議
(一)形塑正向組織氣候,避免過多的政治行為。
(二)重視學校運作公平,提升成員的信任感。
(三)暢通溝通管道,避免影響團體的過度操弄。
二、對學校校長的建議
(一)妥善處理學校政治行為,避免產生負面效應。
(二)明辨成員工作行為動機,避免形成惡性競爭。
(三)正向肯定教師組織公民行為,鼓勵教師對教育工作的額外付出。
三、對學校教師的建議
(一)正向看待學校組織政治,調整自我工作心態。
(二)適時善用印象管理策略,提升工作績效表現。
(三)積極從事組織公民行為,創造個人與組織價值。
最後,本研究亦針對未來研究提出在測量工具、研究內容、研究設計及資料分析等方面的建議。
The study investigated the relationships among the perception of organizational politics, impression management motives, and organizational citizenship behaviors in elementary school teachers. Moreover, this study analyzed the impact of the organizational political climate in schools on the relationships among the perception of organizational politics, impression management motives, and organizational citizenship behaviors. In the pretest administered in this study, a survey was conducted on public elementary school teachers in Hsinchu County. A total of 300 questionnaires were distributed, and 224 were returned. The reliability and validity of the questionnaire were tested. In the formal survey, the subjects were public elementary school teachers from across Taiwan. A total of 1,458 questionnaires were distributed, and 1,026 valid samples were returned. The data were analyzed using descriptive statistics, analysis of variance, correlation analysis, and hierarchical linear models to validate the research hypotheses. Based on the results, the following conclusions were derived:
1. The perception level of teachers regarding organizational politics, impression management motives, and organizational citizenship behaviors:
(1) Elementary school teachers possess a middle-level perception of organizational politics.
(2) Elementary school teachers possess middle-high-level impression management motives.
(3) Elementary school teachers possess favorable organizational citizenship behaviors.
2. The variance analysis of teachers’ perception of organizational politics, impression management motives, and organizational citizenship behaviors:
(1) The perception of organizational politics for teachers varies by school size, educational background, and position in school.
(2) The impression management motives of teachers vary by school size, school location, gender, educational background, and position in school.
(3) The organizational citizenship behaviors of teachers varies by school size, school location, gender, age, and years of service.
3. The relationships among teachers’ perception of organizational politics, impression management motives, and organizational citizenship behaviors:
(1) The perception of organizational politics negatively affects organizational citizenship behaviors.
(2) The perception of organizational politics for teachers positively affects the motivation to create a positive impression.
(3) The motivation to avoid a negative impression and create a positive impression positively affects the organizational citizenship behaviors of teachers.
(4) The creation of a positive impression for teachers mediates the relationship between the perception of organizational politics and organizational citizenship behaviors.
(5) The organizational political climate in school moderates the relationship between the perception of organizational politics and the organizational citizenship behaviors of teachers.
(6) The organizational political climate moderates the relationship between the perception of organizational politics and the development of a positive impression.
According to the research results, the following suggestions are proposed for school practice, principals, and teachers.
1. For school practice:
(1) Establish a positive organizational climate and avoid excessive political behavior.
(2) Focus on the fairness of school operations and promote the trust of members.
(3) Provide unimpeded communication channels and avoid excessive manipulation by the impacting group.
2. For school principals:
(1) Appropriately control the political behavior of the school to avoid negative effects.
(2) Distinguish working motivation among members to avoid negative competition.
(3) Positively affirm teachers’ organizational citizenship behaviors, and encourage teachers to invest additional effort in educating students.
3. For school teachers:
(1) Positively address school organizational politics, and adjust one’s self-working attitude.
(2) Appropriately use impression management strategies to enhance job performance.
(3) Positively engage in organizational citizenship behaviors, and create personal and organizational value.
Finally, this paper provides suggestions for future research, which include suggestions for measuring tools, research content, research design, and data analysis.
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