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題名:博物館績效評量探討:以紐西蘭國家博物館及國立故宮博物院為例
書刊名:博物館學季刊
作者:劉偉傑
作者(外文):Liu, Wei-chieh
出版日期:2008
卷期:22:4
頁次:頁109-123+125
主題關鍵詞:績效評量績效管理博物館Performance measuresPerformance-based managementMuseum
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(3) 博士論文(4) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:22
  • 點閱點閱:106
我國公立博物館自推行績效管理迄今,無論是政府或學界並無太多關注。其實施之後對臺灣的公立博物館究竟有何作用?是否真有助於達成使命與任務?本文並未涉及這些問題之研究,而是透過文獻及網路資料以瞭解國外博物館的績效管理,將焦點鎖定於績效評量之理念及評量內涵,並引介紐西蘭Te Papa 國家博物館在年度報告和評鑑作業中的績效評量,試圖闡明有全方位思考的績效評量須涵蓋的項目及評量方式。最後則以國立故宮博物院之績效評量為例,希望讀者從國內外範例之相互參照中,可以發現我國所推行的績效管理和評量,無論在理念或實務操作都有需要改進的地方。
Taiwan,s public museums implemented the performance-based management for years, however, both the government and the academia have not given much attention to its effectiveness. In reality, how has the manipulation of the performance measures affected the administration of Taiwan,s public museums? Does it really help museums accomplish their missions and duties? Though this article does not touch the analysis and discussion of these questions, it focuses on the concept and content of performance evaluation, and reviews documents and internet resources to study the outcome of performance-based management in foreign museums. Specifically it draws on the annual reports and the assessment of performance measures from the Museum of New Zealand Te Papa Tongarewa, in an attempt to clarify the categories and methods of measurement that should be included in a comprehensive evaluation. Lastly, the National Palace Museum,s performance measures is used as a domestic example. It is hoped that through this study of comparing and contrasting foreign measures with domestic evaluations, Taiwan,s museums will get some suggestions for the performance-based management both in conception and in operation.
期刊論文
1.張婉真(20080400)。面對博物館評價時代的來臨:原理與實踐。博物館學季刊,22(2),5-25。new window  延伸查詢new window
2.葉貴玉(20080700)。政府革新運動與博物館之轉變。博物館學季刊,22(3),5-20。new window  延伸查詢new window
3.Griffin, D. J. G.(1987)。Managing in the Museums Organisation-I. Leadership and Communication。The International Journal of Museum Management and Curatorship,6,387-398。  new window
4.(2002)。國立故宮博物院年報。國立故宮博物院年報。  延伸查詢new window
5.Ames, P.(1990)。Breaking New Ground: Measuring Museum's Merit。Museum Management and Curatorship,9,137-147。  new window
6.Griffin, D.、Abraham, M.(1999)。Effective management of museums in the 1990s。Curator,42(1),37-47。  new window
7.Upchurch, M.(1997)。Professional notes: Assessing the performance of research in Britain's national museums and galleries。Museum Management and Curatorship,16(2),211-214。  new window
研究報告
1.丘昌泰、夏學理、王鴻龍、張譽騰(2002)。國立故宮博物院「觀眾發展與觀眾滿意之研究」期末報告。臺北。  延伸查詢new window
2.(2002)。國立故宮博物院年度提升服務品質績效報告(民國91-96年)。臺北。  延伸查詢new window
3.(2003)。國立故宮博物院觀眾意見調查:調查分析報告。臺北。  延伸查詢new window
圖書
1.Ambrose, Timothy、Paine, Crispin(1993)。Museum Basics。London:Routledge。  new window
2.司徒達賢(2002)。非營利組織的經營之道。臺北:天下文化。  延伸查詢new window
3.Lord, Barry、Lord, G. D.(1997)。The manual of Museum Management。The Stationery Office。  new window
4.Fopp, M. A.(1997)。Managing Museums and Galleries。London:Routledge。  new window
5.Moore, Kevin(1994)。Museum Management。London:Routledge。  new window
6.秦裕傑(1996)。現代博物館。臺北:世界宗教博物館編輯委員會。  延伸查詢new window
7.Borun, M.、Korn, R.(1999)。Introduction to museum evaluation。American Association of Museums。  new window
8.Weil, S. E.(1995)。Progress report from the field: The Wintergreen Conference on Performance Indicators for Museums。A Cabinet of Curiosities : Inquiries into Museum and Their Prospects。Washington, DC。  new window
9.Janes, R. R.(1995)。Museums and the paradox of change: A case study in urgent adaptation。Museums and the paradox of change: A case study in urgent adaptation。Calgary。  new window
其他
1.(2002)。中華民國年度中央政府總預算案(民國91-96年),臺北。  延伸查詢new window
2.秦裕傑(2002)。行政院所屬各機關中程施政計畫(91至94年度)上冊,臺北。  延伸查詢new window
3.潘罡(2002)。藝術─有商機存焉,臺北。  延伸查詢new window
圖書論文
1.Ames, P.(1991)。Measuring Museum's merits。The Museums Profession: Internal and External Relation。Leicester:Leicester University Press。  new window
 
 
 
 
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