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題名:學生消費者對連鎖式運動用品店體驗價值差異之研究--以尚智運動世界為例
書刊名:臺南科技大學通識教育學刊
作者:沈蓉娟莊智勝
作者(外文):Shen, Rong-guanChuang, Chih-sheng
出版日期:2009
卷期:8
頁次:頁257-271
主題關鍵詞:連鎖式運動用品店體驗價值滿意度Sporting goods chain storeExperiential valueSatisfaction
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:2
  • 點閱點閱:88
本研究旨在於瞭解學生消費者在連鎖式運動用品店之體驗價值滿意度的狀況,以探討不同人口統計變項之消費者在體驗價值滿意度上的差異情形。本研究對象爲尚智運動世界運動用品店47家門市的學生消費者,本研究共發放250份調查問卷,回收有效問卷爲218份。所得之實際調查資料以SPSS 12.0統計套裝軟體進行統計分析,所使用之方法爲信度分析、獨立樣本T檢定分析、單因子變異數分析等統計方法。本研究結果如下:一、受訪者主要以女性受訪者較多,19~22歲約佔半數,以大學生居多佔七成,平均每月可用所得以10001~15000爲最多約佔三成,且大多來自台北縣地區購買。二、不同性別在有運動感覺及好奇心有顯著的差異程度;不同年齡在有試穿設備有顯著的差異程度;不同教育程度在愉悅舒適、有運動的感覺及引發熱情有顯著的差異程度;不同平均每月可用所得在交通便利、商品令我感到滿意與知名度有顯著的差異程度;不同購買地區消費者在感到很自由、有運動的感覺、引發對運動的熱情、商品令我感到滿意方面有顯著的差異程度。三、對運動用品店業者之建議方面,業者可加強對學生族群之消費者規劃出一些特惠專案,如憑學生證可享優惠,或各體育校、系隊訂購之優惠。四、對後續研究者之建議:(一)增加訪談國內相關業者及專家之意見,(二)擴大研究範圍,(三)在研究變項做一適度調整或增加相關變項。
This study aimed to understand the experiential value towards sporting goods chain stores among student consumers and explore the differences between various demographic variables. The study was based on survey-method with the focus on student consumers of Shang-zhi sporting goods chain store. There were 215 effective surveys. SPSS for Windows 12.0 was used for statistical analysis and methods such as Reliability Analysis, One-sample T-test and One-way ANOVA were used. The results suggest the following: 1. The sample mostly consisted of female consumers; age between 19 to 22; university students account for 70%; average disposable income between 10,001 to 15,000, accounts for 30%; and the area of purchase was mostly in Taipei County. 2. Statistical analysis results suggested that, different sex was found to significantly differ in "exercise feeling" and "sense of curiosity"; age was found to significantly differ in "have fitting appliances"; level of education was found to significantly differ in "pleasurable feeling," "goods satisfaction," and "fame"; area of purchase was found to significantly differ in "sense of freeness," "exercise feeling," "encourage sporting passion" and "goods satisfaction." 3. We suggested that sporting goods store owners could design program specially aimed at student consumers such as discount for groups and students. 4. We suggested that future studies may include expert opinions, extend research range and moderately modify or add research variables.
期刊論文
1.廖俊傑、林房儹(20021200)。運動用品產業發展趨勢影響兒童消費行為之探討。大專體育,63,140-146。new window  延伸查詢new window
2.Crowley A. E.、Spangenber E. R.、Huahes, K. R.(1992)。Measuring hedonic and utilitarian dimensions of attitudes toward product categories。Marketing Letters,3(3),239-249。  new window
3.Williams P.、Soutar, G. N.(2000)。Dimensions of customer value and the tourism experience: An exploratory study。Journal of Consumer Research,9,381-392。  new window
4.吳統雄(1995)。態度與行為研究的信度與效度:理論、反應、反省。民意學術專刊,1(2),29-53。  延伸查詢new window
5.Babin, Barry J.、Darden, William R.(1995)。Consumer self-regulation in a retail environment。Journal of Retailing,71(1),47-70。  new window
6.Bellenger, Danny N.、Steinberg, Earle、Stanton, Wilbur W.(1976)。The Congruence of Store Image and Self image。Journal of Retailing,52(1),17-32。  new window
7.Lassar, Walfried M.、Winsor, Robert D.、Manolis, Chris(2000)。Service Quality Perspectives and Satisfaction in Private Banking。Journal of Services Marketing,14(3),244-271。  new window
8.Holbrook, Morris B.、Hirschman, Elizabeth C.(1982)。The experiential aspects of consumptions: consumer fantasies, feelings and fun。Journal of Consumer Research,9(2),132-140。  new window
9.Babin, Barry J.、Darden, William R.、Griffin, Mitch(1994)。Work and/or fun: Measuring hedonic and utilitarian shopping value。Journal of Consumer Research,20(4),644-656。  new window
10.Mathwick, Charla、Malhotra, Naresh K.、Rigdon, Edward(2001)。Experiential value: Conceptualization, measurement and application in the catalog and internet shopping environment。Journal of Retailing,77(1),39-56。  new window
11.Mano, Haim、Oliver, Richard L.(1993)。Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction。Journal of Consumer Research,20(3),451-466。  new window
12.Schmitt, Bernd(1999)。Experiential Marketing。Journal of Marketing Management,15(1-3),53-67。  new window
13.Batra, Rajeev、Ahtola, Olli T.(1991)。Measuring the Hedonic and Utilitarian Sources of Consumer Attitudes。Marketing Letters,2(2),159-170。  new window
14.Pine, B. Joseph II、Gilmore, James H.(1998)。Welcome to the Experience Economy。Harvard Business Review,76(4),97-105。  new window
學位論文
1.蘇淑華(2002)。連鎖加盟之緣起與未來發展趨勢之分析研究(碩士論文)。大葉大學。  延伸查詢new window
2.Mathwick, Charla(1997)。A Model of Contextual Antecedents and Exchange Outcomes of Customer Value: An Empirical Investigation into the Catalog and Internet Shopping Context(博士論文)。Georgia Institute of Technology。  new window
3.楊素蘭(2004)。環境體驗、體驗價值、顧客滿意與行為意向之研究(碩士論文)。國立臺北科技大學,臺北。  延伸查詢new window
圖書論文
1.Holbrook, M. B.(1994)。The nature of customer value: An axiology of services in the consumption experience。Service quality: new directions in theory and practice。Sage Publication。  new window
 
 
 
 
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