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題名:企業志工參與及永續參與策略規劃之研究:以臺電公司為例
書刊名:臺灣老人保健學刊
作者:童棟樑
作者(外文):Tong, Tung-liang
出版日期:2009
卷期:5:2
頁次:頁105-126
主題關鍵詞:志工企業志工參與策略規劃VolunteerCorporation volunteerParticipationStrategic planning
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:34
  • 點閱點閱:54
本研究旨在瞭解高齡化社會企業投入志願服務方案的現況,以台電公司為例,研究主要問題為:(1)參與台電志工服務之基本特質、個人背景對於志工參與動機及志工服務環境的影響如何?(2)志工參與狀況在志工動機及志工環境方面影響如何?研究方法採用橫斷式量化研究法,以及與永續參與策略規劃有關之個案及永續發展指標進行探討。研究假設包括(1)個人背景變項對於志工動機與志工環境具有影響;(2)志工參與狀況對於志工動機與志工環境具有影響;(3)志工服務動機與志工環境具有關聯性。研究結果發現:(一)女性參與者佔76%;(二)年齡以55-64歲前老期43%最多,65-74歲初老期則有21%;(三)教育程度以高中職50%最多;(四)已婚者(87%);(五);職業以家庭主婦(41%)最多;(六)206人有宗教信仰者(77%);(七)家庭每月平均收入以10, 000-30, 000元最多;(八)目前與配偶及子女同住在一起生活者最多;(九)自覺健康狀況以良好最多;(十)志工每週參與服務時數以4-6小時最多;(十一)擔任台電志工的時間以5年以上最多。研究結論建議擴大「台電退休人員參與志願服務」;辦理「志工教育與成長訓練,提昇服務品質」;定期「舉辦聯誼活動,公開獎勵表揚激勵士氣」;成立志願服務議題推動規劃小組,亦可邀請當地之志工服務專業者參與指導;及加強志工的目標管理等。
The purpose of this study is to understand the current volunteer programs of the Taiwan Power Company (TPC) as case-study. The research problem focuses on the characteristics of the volunteer participants in TPC; if the volunteers' personal backgrounds affect their motive for engaging in volunteer service and also if the social environment affects their participation? how does the level of volunteer participation affect their motive for volunteering services? By using the cross-sectional quantitative research method, the research also conducts case analysis on the strategic planning of the sustainable participation of the volunteer program, and on indicators to the sustainable development of the program. The hypotheses applied to this research include personal background as variable which would affect participants' motive for volunteering and the social environment within the program; the level of volunteer participation would influence their motive for volunteering; participants' motive for volunteering and the social environment within the volunteer program arc correlated with each other. This research found that of all the volunteers 1).76% are female; 2).Most of them (43%) are in the pre-elderly stage (between the age of 55~64), while 21% are in the early elderly stage (between the age of 65~74); 3).Most of them (50%) are of senior high or vocational school background; 4).87% are married; 5).Most of them (41%) are housewives; 6).206 volunteers (77%) have religious beliefs; 7).Most of the volunteers' household monthly income is between NTD$ 10,000 to 30,000; 8).Most of them are currently living with their spouses and children; 9).Most of them believe they're of good physical health; 10).Most of them serve 4-6 hours weekly in the program; 11 ).Most of them have served in the program for over 5 years. The research concludes to increase the scale of TPC retiree volunteer program; to enhance volunteer service quality with volunteer education and development training; and regularly to host recreational activities and public recognitions for the volunteers to boost their morale; to advice TPC to invest in the human resources for volunteers; and to propose a practice in sustaining volunteers' participation to the program. The research also suggests TPC to create a planning group to deal with volunteer program-related issues, and invite local professionals of experienced volunteers for their guidance and participation, and to better manage volunteers' service target.
期刊論文
1.江亮演(20010300)。日本志願服務的現狀與特色。社區發展季刊,93,236-244。new window  延伸查詢new window
2.林勝義(19970600)。志願服務的教育訓練。社區發展季刊,78,14-18。new window  延伸查詢new window
3.張英陣(199903)。企業與非營利組織的夥伴關係。社區發展季刊,85,62-70。new window  延伸查詢new window
4.Ansoff, Harry Igor(1957)。Strategies for Diversification。Harvard Business Review,35(5),113-124。  new window
5.Okun, M. A.(1994)。The relation between motives for organizational volunteering and frequency of volunteering by elders。The Journal of Applied Gerontology,13(2),115-126。  new window
6.Atchley, Robert C.(1989)。A continuity theory of normal aging。The Gerontologist,29(2),183-190。  new window
7.湖中鴨(1993)。談志願服務人員的參與動機。社會福利月刊,82,25-29。  延伸查詢new window
8.周家華(1995)。社會老年學理論的研究。臺北技術學院學報,28,1-25。  延伸查詢new window
9.張英陣(2005)。志願服務的發展趨努。研習論壇精選,429-442。  延伸查詢new window
10.Tang, F.(2006)。What resources are needed for volunteerism? A life course perspective。Journal of Applied Gerontology,25,375-390。  new window
11.Utz, R. L.、Deborah, C.、Randolph, N.、Wortman, C. B.(2002)。The effect of widowhood on older adults' social participation: An evaluation of activity, disengagement, and continuity theories。The Gerontologist,42,522-533。  new window
12.Clary, E. G.、Snyder, M.、Ridge, R.(1992)。Volunteers’ motivations: A functional strategy for the recruitment, placement, and retention of volunteers。Nonprofit Management and Leadership,2,333-350。  new window
13.Ferris(1988)。The use of volunteers in public service production: Some demand and supply considerations。Social Science Quarterly,69,3-23。  new window
14.Brudney, J. L.(1990)。The availability of volunteers: Implications for local government。Administration & Society,21,413-424。  new window
研究報告
1.邱貴玲、巫瑩慧、林佳儀、楊銹評(2005)。企業志工發展趨勢研究--各國政策比較及國內、外企業志工個案探討。  延伸查詢new window
2.林勝義(1990)。建立社教機構義工制度之研究。  延伸查詢new window
3.張英陣(2003)。世界各主要國家志願服務推展現況與策略之研究。台北。  延伸查詢new window
學位論文
1.潘玟諺(2005)。博物館義工個人背景、參與動機與工作滿意度之研究--以高雄市立歷史博物館為例(碩士論文)。國立屏東師範學院。  延伸查詢new window
圖書
1.李淑珺、史蒂夫.麥克里、瑞克.林區(2008)。志工實務手冊。臺北:張老師文化公司。  延伸查詢new window
2.蔡啟源(1995)。台灣地區高齡志工及協助高齡者工作模式之研究。台北:雙葉。  延伸查詢new window
3.Ilsley, P. J.(1990)。Enhancing the Volunteer Experience。San Francisco, California:Jossey-Bass Publishers。  new window
4.林勝義(2006)。志願服務與志工管理:做快樂的志工及管理者。臺北:五南圖書出版股份有限公司。  延伸查詢new window
5.湯明哲(2003)。策略精論。臺北市:天下遠見出版股份有限公司。  延伸查詢new window
6.Drucker, P.、傅振焜(1984)。後資本主義社會。臺北:時報。  延伸查詢new window
7.林萬億、林振春(1993)。現行公務機關義工人力運用情形之探討。臺北市:行政院研究發展考核委員會。  延伸查詢new window
8.Morrison, Emily Kittle、蘇瑞琴(1998)。志工領導。台北:稻田出版社。  延伸查詢new window
9.司徒達賢(1999)。非營利組織的經營與管理。臺北:天下遠見。  延伸查詢new window
10.江明修(2003)。志工管理。臺北:智勝文化事業有限公司。  延伸查詢new window
11.曾華源、曾騰光(2003)。志願服務概論。臺北市:揚智文化事業股份有限公司。  延伸查詢new window
12.DeVellis, Robert F.(1998)。Scale Development: Theory and Applications。Sage。  new window
13.Fischer, Lucy Rose、Schaffer, Kay Banister(1993)。Older Volunteers: A Guide to Research and Practice。Sage Publications。  new window
14.李宗派(2000)。現代社會工作--志工服務與社區營造之闢係。臺北。  延伸查詢new window
15.賴兩陽(2002)。志願服務的內涵。志願服務基礎訓練教材。  延伸查詢new window
16.Bryson, J. M.、Roering, W. D.(1996)。Strategic planning options for the public sector。handbook of Public Administration。San Francisco。  new window
 
 
 
 
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