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題名:The Effect of Experiential Marketing on Brand Equity: The Moderating Role of Product Involvement
書刊名:創新與管理
作者:吳長生 引用關係連佳儀
作者(外文):Wu, Paul C. S.Lian, Wenny J. Y.
出版日期:2011
卷期:8:1
頁次:頁1-23
主題關鍵詞:體驗行銷品牌權益產品涉入策略體驗模組Experiential marketingBrand equityProduct involvementStrategic experiential modules
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體驗行銷是讓顧客從生活與情境當中體驗產品或服務,提供消費者一個能夠觸動其情感、刺激其心思的解決方案,讓消費者從生活與情境的體驗當中,感受到全面性的品牌認同,進而影響消費者的購買決策。其次,消費者雖會因體驗產生情緒,直接影響品牌權益,但這之間影響消費者資訊處理途徑的主要因素之一乃是產品涉入。據此,本研究旨在探討體驗行銷對品牌權益之影響,以及涉入對體驗行銷各構面與品牌權益間關係之干擾影響。本研究的研究樣本是取自大台北地區Nokia(手機)和Sony(數位相機)旗艦店的消費者,以問卷調查法蒐集資料,受訪樣本共計600份,共蒐集到有效樣本568份。經由分析發現:(1)體驗行銷對品牌權益有正向影響;(2)涉入對體驗行銷與品牌權益間之關係具有干擾效果。
According to the literature review, experiential marketing provides the consumers with touched solution under fantastic points of purchase settings, enhances their brand cognition, and then affects their purchase decision. However, this "experiential marketing-brand equity" relationship might be affected by the degree of product involvement. With these findings, this study intends to investigate the influences of experiential marketing on brand equity and the moderating effects of product involvement on this relationship. The subjects who shopped in Nokia and Sony flagship stores were asked to participate in the study. We collected 600 samples, and 568 of them were effective. The major findings are as followings: (1) Experiential marketing has positive influences on brand equity. (2) Product involvement has moderating effects on the relationship between experiential marketing and brand equity.
期刊論文
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2.Li, Y. C.(2008)。A Discussion of Applying Experiential Marketing to Leisure Agriculture with AHP。Journal of American Academy of Business,13(1),98-102。  new window
3.Wang, Y. Y.(2008)。A means-end approach to the analysis of visitors' perceived values of leisure farms in Taiwan。Journal of American Academy of Business,12(2),45-52。  new window
4.Zaichkowky, J. L.(1985)。Measuring the Involvement Constructs。Journal of Consumer Research,12(3),341-352。  new window
5.Turner, A.(2001)。Brand=experience: A Pepsi promo with Prozzak invites teens to "live the brand"。Marketing Magazine,106(27),16。  new window
6.Barwise, Patrick(1993)。Brand Equity: Snark or Boojum?。International Journal of Research in Marketing,10(1),93-104。  new window
7.Cobb-Walgren, Cathy J.、Ruble, Cythia A.、Donthu, Naveen(1995)。Brand equity, brand preference, and purchase intent。Journal of Advertising,24(3),25-40。  new window
8.Zaichkowsky, Judith Lynne(1986)。Conceptualizing involvement。Journal of Advertising,15(2),4-34。  new window
9.Voss, Kevin E.、Spangenberg, Eric R.、Grohmann, Bianca(2003)。Measuring the Hedonic and Utilitarian Dimensions of Consumer Attitude。Journal of Marketing Research,40(3),310-320。  new window
10.Aaker, David A.(1996)。Measuring Brand Equity Across Products and Markets。California Management Review,38(3),102-120。  new window
11.Zaichkowsky, Judith Lynne(1994)。The Personal Involvement Inventory: Reduction, Revision, and Application to Advertising。Journal of Advertising,23(4),59-70。  new window
12.Keller, Kevin Lane(1993)。Conceptualizing, Measuring, and Managing Customer-Based Brand Equity。Journal of Marketing,57(1),1-22。  new window
13.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。  new window
14.Schmitt, Bernd(1999)。Experiential Marketing。Journal of Marketing Management,15(1-3),53-67。  new window
15.Batra, Rajeev、Ahtola, Olli T.(1991)。Measuring the Hedonic and Utilitarian Sources of Consumer Attitudes。Marketing Letters,2(2),159-170。  new window
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17.Traylor, Mark B.(1981)。Product Involvement and Brand Commitment。Journal of Advertising Research,21(6),51-56。  new window
圖書
1.Ellwood, I. P.(2000)。The essential brand book: Over 100 techniques to increase brand value。Kogan Page。  new window
2.Aaker, David A.、Joachimsthaler, Erich(2000)。Brand Leadership: The Next Level of the Brand Revolution。New York:Free Press。  new window
3.Schmitt, Bernd(1999)。Experiential marketing: How to get customers to sense, feel, think, act and relate to your company and brands。New York:The Free Press。  new window
4.Pine, B. J. II、Gilmore, J. H.(1999)。The experience economy: Work is theatre and every business a state。Harvard Business School Press。  new window
5.Kotler, Philip、Ang, S. H.、Leong, S. M.、Tan, C. T.(2003)。Marketing management: An Asian perspective。Prentice Hall。  new window
6.Petty, Richard E.、Cacioppo, John T.(1981)。Attitudes and Persuasion: Classic and Contemporary Approaches。William C. Brown。  new window
7.Byrne, Barbara M.(2001)。Structural Equation Modeling with AMOS: Basic Concepts, Applications, and Programming。Lawrence Erlbaum Associates, Inc.。  new window
8.Aaker, David A.、Equity, M. B.(1991)。Managing Brand Equity: Capitalizing on the Value of a Brand Name。Free Press。  new window
圖書論文
1.Carmines, E. G.、McIver, J. P.(1981)。Analyzing Models with Unobserved Variables: Analysis of Covariance Structure。Social Measurement: Current Issues。Sage。  new window
2.Browne, Michael W.、Cudeck, Robert(1993)。Alternative ways of assessing model fit。Testing Structural Equation Models。Sage。  new window
 
 
 
 
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