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題名:醫院健康促進行為與挖掘自費健康檢查顧客之分析
書刊名:管理實務與理論研究
作者:林川雄 引用關係馮兆康 引用關係黃建財 引用關係黃麗玲 引用關係葉德豐 引用關係詹清旭
作者(外文):Lin, Chuan-hsiungFeng, Zhao-kangHuang, Chien-tsaiHuang, Li-lingYeh, Te-fengTsuan, Chin-shu
出版日期:2013
卷期:7:2
頁次:頁139-156
主題關鍵詞:醫院顧客健康促進行為健康檢查利用Hospital customerHealth-promoting behaviorHealth examination utilization
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:68
  • 點閱點閱:80
本研究在於分析醫院門診顧客之健康促進行為與健康檢查利用情況,進而由中挖掘願意參加自費健檢的潛在客群,比在一般民眾做推廣來得有效率。本研究採橫斷研究設計,以台灣中部某區域醫院之門診顧客為研究對象,有效樣本數是300人。以結構式問卷為調查工具,並以面訪方式收集資料,問卷內容包含三個部分,分別是人口學資料、健康促進行為量表與過去三年健康檢查利用情形。結果在4分為滿分的健康促進量表,本研究所有受訪者平均為2.75分,顯示受訪者在健康促進行為普通,構面方面以「人際支持」最高3.03分、「運動」最低為2.34分。過去三年有接受自費健檢與成人健檢的民眾,在健康促進行為各構面比其他健檢利用者都來得好。參加自費健檢的醫院門診顧客,年齡40歲以上、學歷大專(學)以上、與固定家人同住、月所得在30000元以上的民眾較多。本研究建議主管機關持續加強健檢宣導,讓民眾多瞭解成人健檢的內容以及其重要性,進而提升民眾接受免費成人健檢的利用。此外醫院依據門診顧客需求規劃健康促進行為之策略,由促進自我健康狀態管理著手,提升民眾健檢服務利用,以降低慢性病發生率與醫療支出。醫院可針對潛在自費健檢顧客群年齡在中、壯年有大專(學)以上學歷、與固定家人同住、月收入在30000元以上的民眾作為自費健檢重點行銷或做衛教宣傳之對象。
This study is to explore the truth that promoting the program of having a health examination at their own expense among outpatients is more efficient than among the general public through analyzing the health-promoting behaviors and health screening utilization. The study was conducted through cross-sectional design. The population is picked up from outpatients in one of the hospitals in central Taiwan. The effective samples were 300. The instrument used in this study is structured questionnaire accompanied by interviewing. There were three parts in this questionnaire, including demographic data, health-promoting behavior scale and health check-up utilized over the past three years. The results show that the full score in the health-promoting behavior scale is 4. The average score obtained is 2.75. Obviously, the health-promoting behavior is very typical. The relationship-supporting got the highest score, 3.03, while the sports attained the lowest, 2.34. Those who participated in self-paid check or check-up programs for adults displayed better results in every aspect of health-promoting than those who did not over the past three years. Outpatients who had health check at their own expense age 40 or more, received college or higher level education, are living with their family, and earned 30,000 dollars or more. This study suggests that the authorities continue to strengthen the promotion of the health check so as to let people know more about the contents as well as the importance of adult health examination, and thus to enhance the proportion of people who would like to accept free adult health examination. Furthermore, hospitals or the government should develop strategies for health-promoting behavior to enhance the utilization of health examination in order to reduce the incidence of chronic diseases and medical expenses. Finally, marketing elf-paid health examination or health education should be concentrated upon those who age 40 or more, received college or higher level education, and are living with their spouses, and earned 30,000 dollars or more.
期刊論文
1.王素真、洪耀釧、林耀三(2011)。影響民眾利用自費健檢之相關因素探討。工程科技與教育學刊,8(2),320-329。  延伸查詢new window
2.林爲森、馬事佐、楊純嫣、張品文、葉哲豪(2009)。四十歲以上民眾使用健康檢查行爲及其相關影響因素之探討。嘉南學報,35,560-571。new window  延伸查詢new window
3.周騰達、陳朝棟、郭崇志、林珊依、鄒慧英、劉怡琴、黃志芳(2002)。鳥松鄕成年人健康行爲調查及其影響因素探討。臺灣家庭醫學雜誌,12(4),179-189。  延伸查詢new window
4.Andersen, R.、Newman, J. F.(2005)。Societal and individual determinants of medical care utilization in the United States。The Milbank Quarterly,83(4),1-28。  new window
5.Al-Kandari, F.、Vidal, V. L.、Thomas, D.(2008)。Health-promoting lifestyle and body mass index among College of Nursing students in Kuwait: A correlational study。Nursing & Health Sciences,10(1),43-50。  new window
6.Gomick, M. E.、Eggers, P. W.、Reilly, T. W.(1996)。Effects of race and income on mortality and use of services among Medicare beneficiaries。N Engl J Med,335,791-799。  new window
7.Knoops, K. T.、de Groot, L. C.、Kromhout, D.、Perrin, A. E.、Moreiras-Varela, O.、Menotti, A.、van Staveren W. A.(2004)。Mediterranean diet, lifestyle factors, and 10-year mortality in elderly European men and women: the HALE project。JAMA,292(12),1433-1439。  new window
8.Morales, L. S.、Rogowski, J.、Freedman, V. A.(2004)。Use of preventive services by men enrolled in Medicare+Choice plans。Am J Public Health,94(5),796-802。  new window
9.Shenson, D.、Adams, M.、Bolen, J.(2011)。Routine checkups don't ensure that seniors get preventive services。J Fam Pract,60(1),1-10。  new window
10.張鴻仁、黃信忠、蔣翠蘋(20020600)。全民健保醫療利用集中狀況及高、低使用者特性之探討。臺灣公共衛生雜誌,21(3),207-213。new window  延伸查詢new window
11.林姿利、郭憲文(19920400)。影響老人接受健康檢查服務因素之研究--以臺中市老人免費健康檢查服務為例。公共衛生,19(1),94-112。  延伸查詢new window
12.馬作鏹、吳宜玲、邱鈺婷、黃素雲(2006)。應用健康信念模式探討臺灣地區影響老年人利用健保成人預防保健服務之相關因素硏究。醫務管理期刊,7(4),349-369。new window  延伸查詢new window
13.李淑芬、柯慧青、洪錦墩、李美文(20120700)。影響民眾選擇自費健康檢查因素之研究。澄清醫護管理雜誌,8(3),27-37。  延伸查詢new window
14.張宏名、董和銳(20081200)。中老年人自費健康檢查之利用行為及其相關因素探討。臺灣老人保健學刊,4(2),88-109。new window  延伸查詢new window
15.黎家銘、楊銘欽(20020900)。影響民眾使用全民健保成人健檢及其滿意度之相關因素。醫務管理期刊,3(3),70-80。new window  延伸查詢new window
16.Walker, S. N.、Sechrist, S. N.、Pender, N. J.(1987)。The health-promotion lifestyle profile: development and psychometric characteristics。Nurse Research,36(2),76-81。  new window
17.丁志音(1988)。生活方式與健康槪念、倫理及政策的探討。衛生教育雜誌,4,1-43。  延伸查詢new window
18.Dever, G. E. Alan(1976)。An epidemiological model for health policy analysis。Social Indicators Research,2,453-466。  new window
19.陳美燕、周傳姜、黃秀華、王明城、邱獻章、廖張京棣(19970300)。健康促進的生活方式量表中文版之修訂與測試。長庚護理,8(1)=17,14-24。new window  延伸查詢new window
20.Gillis, Angela J.(1993)。Determinants of a health-promoting lifestyle: an integrative review。Journal of Advanced Nursing,18(3),345-353。  new window
學位論文
1.何維嘉(2004)。消費者選擇健康檢查機構因素之探討(碩士論文)。臺北醫學大學。  延伸查詢new window
2.邱秋嬋(2012)。探討台灣地區中年人利用成人預防保健服務之影響因素(碩士論文)。長榮大學。  延伸查詢new window
3.洪婉菁(2004)。台灣六十歲以上老年人健康檢查之相關因素(碩士論文)。臺中健康暨管理學院。  延伸查詢new window
4.蔡銘振(2006)。影響民眾選擇健檢機構因素之探討(碩士論文)。雲林科技大學。  延伸查詢new window
5.黎家銘(2000)。全民健保成人健檢實施情形調查分析(碩士論文)。國立臺灣大學。  延伸查詢new window
6.謝雅雯(2005)。以聯合分析法探討自費健康檢查服務組合之研究--以台北市某家醫學中心為例(碩士論文)。國立陽明大學。  延伸查詢new window
圖書
1.Downie, R. S.、Tannahill, C.、Tannahill, A.(1996)。Health Promotion: Models and Values。Oxford:New York, NY:Oxford University Press。  new window
其他
1.(20121021)。健保財務,副總統重申處理決心,http://www.cna.com.tw/News/aIPL/201210210082-1.aspx, 2012/12/31。  延伸查詢new window
2.(2008)。保健統計槪況,http://www.doh.gov.tw/CHT2006/DM/DM2_2.aspx?now_fod_list_no=10157&class_ no=440&level_ no=3, 2012/12/31。  new window
3.(2010)。歷年衛生統計指標(表5歷年預防保健執行情形),http://www.doh.gov.tw/CHT2006/DisplavStatisticFile.aspx?d=77831, 2012/12/31。  延伸查詢new window
4.(2012)。100年衛生統計指標,人口槪況,http://www.doh.gov.tw/CHT2006/DisplavStatisticFile.aspx?d=86961&s=l, 2012/12/31。  new window
5.(2012)。100年衛生統計指標,死因槪況,http://www.doh.gov.tw/CHT2006/DisplavStatisticFile.aspx?d=86961 &s= 1, 2012/12/31。  new window
 
 
 
 
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