| 期刊論文| 1. | Reiskin, E. D.、White, A. L.、Johnson, J. K.、Votta, T. J.(1999)。Servicizing the chemical supply chain。Journal of Industrial Ecology，3(2/3)，19-31。   | | 2. | Neely, A.(2008)。Exploring the financial consequences of the servitization of manufacturing。Operations Management Research，1(2)，103-118。 | | 3. | Martinez, V.、Bastl, M.、Kingston, J.、Evans, S.(2010)。Challenges in transforming manufacturing organisations into product-service providers。Journal of Manufacturing Technology Management，21(4)，449-469。 | | 4. | Allon, G.、Federgruen, A.(2009)。Competition in service industries with segmented markets。Management Science，55(4)，619-634。 | | 5. | Baines, T. S.、Lightfoot, H. W.、Peppard, J.、Johnson, M.、Tiwari, A.、Shehab, E.、Swink, M.(2009)。Towards an operations strategy for product-centric servitization。International Journal of Operations & Production Management，29(5)，494-519。 | | 6. | Brown, B.、Sichtmann, C.、Musante, M.(2011)。A model of product-to-service brand extension success factors in B2B buying contexts。Journal of Business and Industrial Marketing，26(3)，202-210。 | | 7. | Chase, R. B.、Erikson, W. J.(1988)。The service factory。The Academy of Management Executive，2(3)，191-196。 | | 8. | Fischer, T.、Gebauer, H.、Gregory, M.、Ren, G.、Fleisch, E.(2010)。Exploitation or exploration in service business development? Insights from a dynamic capabilities perspective。Journal of Service Management，21(5)，591-624。 | | 9. | Kinnunen, R. E.、Turunen, T.(2012)。Identifying servitization capabilities of manufacturers: A conceptual model。Journal of Applied Management and Entrepreneurship，17(3)，55-78。 | | 10. | Kastalli, Ivanka Visnjic、van Looy, B.(2013)。Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance。Journal of Operations Management，31(4)，169-180。 | | 11. | Wise, R.、Baumgartner, P.(1999)。Go downstream: The new imperative in manufacturing。Harvard Business Review，77(5)，133-141。 | | 12. | Vandermerwe, S.、Rada, J.(1988)。Servitization of business: Adding value by adding service。European Management Journal，6(4)，314-324。 | | 13. | Davies, A.(2004)。Moving base into high-value integrated solutions: A value stream approach。Industrial and Corporate Change，13(5)，727-756。 | | 14. | Davies, Andrew、Brady, Tim、Hobday, Michael(2006)。Charting a path toward integrated solutions。MIT Sloan Management Review，47(3)，39-48。 | | 15. | Mathieu, V.(2001)。Service strategies within the manufacturing sector: benefits, costs and partnership。International Journal of Service Industry Management，12(5)，451-475。 | | 16. | Homburg, C.、Garbe, B.(1999)。Towards an improved understanding of industrial services: Quality dimensions and their impact on buyer-seller relationships。Journal of Business-to-Business Marketing，6(2)，39-71。 | | 17. | Quinn, James Brian、Doorley, T. L.、Paquette, P. C.(1990)。Beyond products: Services-based strategy。Harvard Business Review，68(2)，58-68。 | | 18. | Oliva, R.、Kallenberg, R.(2003)。Managing the transition from products to services。International Journal of Service Industry Management，14(2)，160-172。 | | 19. | Baines, Tim S.、Lightfoot, Howard W.、Benedettini, Orgenl、Kay, Jim M.(2009)。The servitization of manufacturing: A review of literature and reflection on future challenges。Journal of Manufacturing Technology Management，20(5)，547-567。 | | 20. | Mont, Oksana K.(2002)。Clarifying the concept of product-service system。Journal of Cleaner Production，10(3)，237-245。 | | 21. | Matthyssens, P.、Vandenbempt, K.(2008)。Moving from basic offerings to value-added solutions: Strategies, barriers and alignment。Industrial Marketing Management，37(3)，316-328。 | | 22. | 林玉惠、萬鍾汶、陸大榮(20090600)。製造業轉型為服務導向企業之研究：以服務科學的觀點。科技管理學刊，14(2)，59-96。 延伸查詢 | | 23. | Teece, David J.(2007)。Explicating Dynamic Capabilities: The Nature and Microfoundations of (Sustainable) Enterprise Performance。Strategic Management Journal，28(13)，1319-1350。 | | 24. | Cohen, M. A.、Cull, C.、Lee, H. L.、Willen, D.(2000)。Saturn's supply-chain innovation high value in after sales service。Sloan Management Review，41(4)，93-101。 | | 25. | Baines, T. S.、Lightfoot, H. W.、Evans, S.、Neely, A.、Greenough, R.、Peppard, J.、Wilson, H.(2007)。State-of-the-Art in Product Service Systems。Journal of Engineering Manufacture，221(10)，1543-1552。 | 會議論文| 1. | Neely, A.(2007)。The servitization of manufacturing: An analysis of global trends。The 14th European Operations Management Association Conference。Ankara。 | | 2. | Erasmus, L.、Weeks, R.(201207)。Servitization: The people or human dimension of services management。The PICMET’12 Conference。Vancouver, Canada。 | | 3. | Makower, J.(2001)。The clean revolution: Technologies from the leading edge。Global Business Network Worldview Meeting。San Francisco, CA。 | | 4. | Visnjic, I.、Van Looy, B.(201108)。Can a product manufacturer become a successful service provider? In pursuit of a business model thatfosters complementarity between product and service activities。Academy of Management Conference。San Antonio, TX。 | | 5. | Neely, A. D.、Benedetinni, Ornella、Visnjic, Ivanka(2011)。The servitization of manufacturing: Further evidence。The 18th European Operations Management Association Conference。Cambridge。 | 圖書| 1. | 資訊工業策進會(2009)。製造服務化與資訊應用調查報告。台北：資訊工業策進會。 延伸查詢 | | 2. | Koivisto, T.、Valkokari, K.(2011)。Making sense of open innovation。Linking theory andpractice: Learning networks at the service of workplace innovation。Helsinki, Finland：TYKES。 | | 3. | Mont, O. K.(2004)。Product-service systems: Panacea or myth。Lund：International Institute for Industrial Environmental Economics。 | | 4. | Davies, A.(2003)。Are firms moving "downstream" into high-value services?。Service innovation, series on technology management。London, UK：Imperial College Press。 | | 5. | White, A. L.、Stoughton, M.、Feng, L.(1999)。Servicizing: The Quiet Transition to Extended Product Responsibility。Boston, MA：Tellus Institute。 | | 6. | Kotler, Philip、Ang, S. H.、Leong, S. M.、Tan, C. T.(2003)。Marketing management: An Asian perspective。Prentice Hall。 | | 7. | Yin, Robert Kuo-Zuir(2009)。Case Study Research: Design and Methods。Sage Publications。 | 其他| 1. | Toffel, M. W.(2008)。Contracting for servicizing，http://www.hbs.edu/faculty/Publication%20Files/08-063_17bflf50-d901 -42e6-8adf-70e832ba49a7.pdf。 | |
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