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引文資料
題名:
Installed Base Forecast for Final Ordering of Automobile Service Parts
書刊名:
International Journal of Information and Management Sciences
作者:
周雍強
/
許育彰
/
林合志
作者(外文):
Chou, Yon-chun
/
Hsu, Yujang Scott
/
Lin, Ho-chih
出版日期:
2015
卷期:
26:1
頁次:
頁a6+13-28
主題關鍵詞:
售後維修零件庫存
;
售後服務
;
汽車維修
;
最後訂購量
;
Installed base forecast
;
Service parts inventory
;
After-sales services
;
Automobile maintenance
;
Final order
原始連結:
連回原系統網址
相關次數:
被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
排除自我引用:0
共同引用:0
點閱:45
Service part inventory models can be distinguished by their intended application on single part/machine/facility, or on servicing an installed base of equipment. Besides typical uncertainties in part failure, the install base problem is compounded with the heterogeneity of the part age in equipment life cycle and scarcity of data toward the end of life phase. This paper presents an empirical study of the final order problem after the sale of a product is discontinued but there is an installed base to be serviced. Two fundamental issues are addressed: (1) to build forecast models on sales data directly or on failure probability indirectly, and (2) to use few but recent data or many but dated data. This paper first shows that regression on derived failure probabilities yields more accurate forecasts than regression on part sales data. The effect of data age and quantity on forecast is next investigated. The recency of historical data is shown to be more informative than the quantity of input data in demand forecast. Finally, an installed-base forecast model is constructed which show an improvement of 16.0% in absolute forecast errors than an existing method used in practice by a case study firm.
以文找文
期刊論文
1.
Chamberlain, J. J.、Nunes, J.(200409)。Service parts management: a real-life success story。Supply Chain Management Review,38-44。
2.
Croston, J. D.(1972)。Forecasting and stock control for intermittent demands。Operational Research Quarterly,23(3),289-303。
3.
Dekker, R.、Pinçe, C.、Zuidwijk, R.、Jalil, M. N.(2013)。On the use of installed base information for spare parts logistics: A review of ideas and industry practice。International Journal of Production Economics,143(2),536-545。
4.
Fortuin, L.(1980)。The all-time requirement of spare parts for service after sales - theoretical analysis and practical results。International Journal of Operations and Production Management,1(1),59-70。
5.
Fortuin, L.、Martin, H.(1999)。Control of service parts。International Journal of Operations and Production Management,19(9),950-971。
6.
Hong, J. S.、Koo, H. Y.、Lee, C. S.、Ahn, J.(2008)。Forecasting service parts demand for a discontinued product。IIE Transactions,40(7),640-649。
7.
Kennedy, W. J.、Patterson, J. W.、Fredendall, L. D.(2002)。An overview of recent literature on spare parts inventories。International Journal of Production Economics,76(2),201-215。
8.
Moore, J. R.(1971)。Forecasting and scheduling for past-model replacement parts。Management Science,18(4),200-213。
9.
Petropoulos, F.、Nikolopoulos, K.、Spithourakis, G.、Assimakopoulos, V.(2012)。Empirical heuristics for improving intermittent demand forecasting。Industrial Management and Data Systems,113(5),683-696。
10.
Pourakbar, M.、Frenk, J. B.、Dekker, R.(2012)。End-of-Life inventory decisions for consumer electronics service parts。Production and Operations Management,21(5),889-906。
11.
Puurunen, A.、Majava, J.、Kess, P.(2013)。Exploring incomplete information in maintenance materials inventory optimization。Industrial Management and Data Systems,114(1),144-158。
12.
Syntetos, A. A.、Keyes, M.、Babai, M. Z.(2009)。Demand categorization in a European spare parts logistics network。International Journal of Operations and Production Management,29(3),292-316。
13.
Teunter, R. H.、Babai, M. Z.、Syntetos, A. A.(2010)。ABC Classification: Service levels and inventory costs。Production and Operations Management,19(3),343-352。
14.
Teunter, R. H.、Haneveld, W. K. K.(2002)。Inventory control of service parts in the final phase。European Journal of Operational Research,137(3),497-511。
15.
van der Heijden, M.、Iskandar, B. P.(2013)。Last time buy decisions for products sold under warranty。European Journal of Operational Research,224(2),302-312。
16.
van Kampen, T. J.、Akkerman, R.、van Donk, D. P.(2012)。SKU classification: a literature review and conceptual framework。International Journal of Operations and Production Management,32(7),850-876。
17.
van Kooten, J. P. J.、Tan, T.(2009)。The final order problem for repairable spare parts under condemnation。Journal of the Operational Research Society,60(10),1449-1461。
18.
Wang, W.、Syntetos, A.(2011)。Spare parts demand: linking forecasting to equipment maintenance。Transportation Research Part E,47,1194-1209。
圖書
1.
Zikopoulos, Paul、Eaton, Chris(2011)。Understanding Big Data: Analytics for Enterprise Class Hadoop and Streaming Data。McGraw-Hill Osborne Media。
圖書論文
1.
Minner, S.(2011)。Forecasting and Inventory Management for Spare Parts: An Installed Base Approach。Service Parts Management。London:Springer London。
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