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題名:The Impact of Organizational Communication on Employee Job Satisfaction
書刊名:Academy of Taiwan Business Management Review
作者:Chang, Pei Ling
出版日期:2015
卷期:11:2
頁次:頁143-149
主題關鍵詞:Organizational communicationJob satisfaction
原始連結:連回原系統網址new window
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Communication satisfaction may result in positive work attitude. However, whether this statement is true across different industries has not been supported by past studies. Therefore, this study discusses whether the impact of communication satisfaction on job satisfaction varies among different industries. In this study, a total of 500 questionnaires were distributed and 381 effective replies were collected; the effective return rate is 76.2%.As a result, this study finds that efficient communication is a critical factor in influencing employee job satisfaction. Meanwhile, this study goes across various industry sectors, including financial services, high-tech, and traditional industries, in an attempt to get a conclusion that the more information-demanding an industry is, the greater impact communication satisfaction has on job satisfaction.
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