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題名:Pay for Performance: Strategic HR Tool to Enhance Employee Work Performance
書刊名:Academy of Taiwan Business Management Review
作者:Kaliannan, ManiamLin, MuthuLetchumi
出版日期:2015
卷期:11:2
頁次:頁150-157
原始連結:連回原系統網址new window
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The role of Human Resource Management (HRM) in an organization is an essential part in building a positive and competent workforce. Organizations are striving to bring out the best from their employees through various HR practices and one of the current evolutions of HR practice is the reward system. A good reward system is a key motivator to attract, retain and continuously motivates the employees at work. In the context of this research, the concept of Pay for Performance (PFP) was studied in the area of insurance industry in Malaysia. The PFP plans are widely used as a remuneration strategy to motivate the insurance agents in order to enhance their performance at work. Therefore given the above scenario, the main objective of this study was to examine the influence of PFP plans as a strategic tool in enhancing the performance of registered life insurance agents in Malaysia. A total of seven PFP plans have been identified based on relevant literature and models. The study deploys quantitative research method i.e. use of self-administrated questionnaire as a tool to collect data from the respective respondents. A total of 150 questionnaires were distributed to target sample and 100 questionnaires were received and used for the purpose of the analysis. Data was analyzed using the SPSS for both descriptive and inferential analysis. The findings of the research showed that overall PFP plans in the context of Malaysian insurance agents’ played a vital role in influencing and enhancing their work performance. Some of the key factors analyzed were commissions, cash incentives, bonuses, incentive travel, award, career planning & development and retirement plan. Based on the findings, discussions and recommendations were presented as part of strategic analysis in order to further improve the implementation of PFP as a pro-active tool in motivating and improving employees’ performance in general and in the perspective of insurance industry specifically.
期刊論文
1.Chiang, F. F. T.、Birtch, T. A.(2010)。Pay for performance and work attitudes: The mediating role of employee-organization service value congruence。International Journal of Hospitality Management,29,632-640。  new window
2.Gungor, P.(2011)。The Relationship between Reward Management System and Employee Performance with the Mediating Role of Motivation: A Quantitative Study on Global Banks。Procedia Social and Behavioral Sciences,24,1510-1520。  new window
3.San, O. T.(2013)。The Reward Strategy and Performance Measurement (Evidence from Malaysian Insurance Companies)。International Journal of Business,2(1)。  new window
4.Yean, T. F.、Yahya, K. K.(2013)。The Influence of Malaysian Insurance Agents Career Planning on Their Career Strategies。International Journal of e-Education? e-Business9 e-Management and e-Leaming,3(1)。  new window
圖書
1.Siddiquee, N. A.。Public Management and Governance in Malaysia: Trends and Transformation。USA:Taylor & Francis Group Printing。  new window
2.Likert, Rensis(1932)。A Technique for the Measurement of Attitudes。  new window
其他
1.Andie, C. Z.(2013)。Components of Pay-for-Performance Compensation Strategy,http://andiecz.hubva2es.com/hub/Strom-Pav-for-Performance-Comvensation-Strategy, 2013/06/11。  new window
2.Chan, A.(2004)。The Challenges of Human Resource Management,http://www.webpronews.com/the-challenges-of-human-resource-management-2004-12, 2013/06/10。  new window
3.Group, Hay(2013)。Performance and reward in Malaysia,http://atrium.haygroup.com/downloads/marketingps/my/HayGroup%20Rewarding%20Malaysia%20July2010.pdf, 2013/07/02。  new window
4.Kolakowski, M.(2013)。The Financial Services Industry,http://financecareers.about.com/od/overview/a/overview.htm [Accessed 14 June 2013], 2013/06/14。  new window
5.Levine, S.(2009)。Pay By Performance vs. Full Salary Jobs,https://www.openforum.com/articles/pay-by-performance-vs-full-salary-iobs-l/, 2013/06/14。  new window
6.McPhie, N. A. G.(2013)。Designing an Effective Pay for Performance Compensation System,http://www.msDb.gov/netsearch/viewdocs.aspx?docnumber, 2013/06/11。  new window
 
 
 
 
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