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題名:旅客對高雄捷運延誤忍受時間暨紅橘線轉乘期望等候時間之研究
書刊名:服務業管理評論
作者:鄭啓瑞 引用關係邱文和許倉榮
作者(外文):Jeng, Chi-rueyChiu, Wen-hoHsu, Chang-jung
出版日期:2012
卷期:10
頁次:頁99-117
主題關鍵詞:高雄捷運轉乘候車列車延誤Kaohsiung MRTTransferTrain delay
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:112
期刊論文
1.馮正民、王基洲、康照宗(20030600)。以可靠度觀念分析捷運乘客對行車延誤之可忍受度。運輸計劃,32(2),249-269。new window  延伸查詢new window
2.Ding, Y.、Chien, S. I.(2001)。Improving Transit Service Quality and Headway Regularity with Real-Time Control。Transportation Research Record: Journal of the Transportation Research Board,1760,161-170。  new window
3.Ginkel, A.、Schöbel, A.(2007)。To Wait or Not to Wait? The Bicriteria Delay Management Problem in Public Transportation。Transportation Science,41(4),527-538。  new window
4.Heilpom, G.、Giovanni, L. D.、Labbe, M.(2008)。Optimization models for the single delay management problem in public transportation。European Journal of Operational Research,189(3),762-774。  new window
5.Kliewer, N.、Suhl, L.(2011)。A note on the online nature of the railway delay management problem。Networks,57(1),28-37。  new window
6.Nie, W.(2000)。Waiting: integrating social and psychological perspectives in operation management。The International Journal of Management Science,28(6),611-629。  new window
7.Rammsayer, T.、Lustnauer, S.(1989)。Sex differences in time perception。Perceptual and Motor Skills,68(1),195-198。  new window
8.Thompson, D. A.、Yamold, R.(1995)。Relating patient satisfaction to waiting time perceptions and expectations: The disconflrmation paradigm。Academic Emergency Medicine,2(12),1057-1062。  new window
9.Tyfa, L.、Jacura, M.、Svetllk, M.、Vachtl, M.(2010)。Acceptance of Train Delays by Passengers。Transaction on Transport Sciences,3(2),1-10。  new window
10.Waseem, M.、Ravi, L.、Radeos, M.、Ganti, S.(2003)。Parental Perception of Waiting Time and its Influence on Parental Satisfaction in an Urban Pediatric Emergency Department: Are Parents Accurate in Determining Waiting Time?。Southern Medical Journal,96(9),880-883。  new window
11.Jones, P.、Peppiatt, E.(1996)。Managing Perceptions of Waiting Times in Service Queues。International Journal of Service Industry Management,7(5),47-61。  new window
12.Taylor, S. A.(1994)。Waiting for service: The relationship between delays and evaluations of service。Journal of Marketing,58(2),56-69。  new window
13.Baker, J.、Cameron, M.(1996)。The Effects of the Service Environment on Affect and Consumer Perception of Waiting Time: An Integrative Review and Research Proposition。Journal of the Academy of Marketing Science,24(4),338-349。  new window
學位論文
1.蔡侑君(2009)。探討列車延誤時乘客等候之心理及其改善策略--以台鐵為例(碩士論文)。國立成功大學。  延伸查詢new window
2.梁志隆(2000)。台北大眾捷運系統服務品質與顧客滿意度之研究(碩士論文)。國立中山大學。  延伸查詢new window
 
 
 
 
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